problem with order notification emails

[DTB]

hi.

so if a person places an order, we used to get an email, and an email from paypal.

now we only get the paypal email, and the order doesn't show up in the admin... and as such, stock isn't removed from inventory...

if i create an account, or login to my account, and place an order i do get emails, and do see it in admin.

any idea why when a customer places the order it doesn't show or email me? but when i do it localy, i do see it and get the email ?

thank you.

[kobra]

Just placed a "test" order on your site...

I will see if I receive the mails??

You have checked the admin > config > E-Mail Options > settings

[DTB]

Just placed a "test" order on your site...

I will see if I receive the mails??

You have checked the admin > config > E-Mail Options > settings

yup, i have checked those settings...

but i did get YOUR email... that's weird, as we got 2 other orders today, and they both aren't showing up in the admin, and i got no emails...

hmmm... it'll all be fixed soon, i'm thinking...

[kobra]

I did not receive any emails from your shop??

[DTB]

I did not receive any emails from your shop??

oh, awesome...

it's good to know, though.

[DrByte]

if a person places an order, we used to get an email, and an email from paypal.

now we only get the paypal email, and the order doesn't show up in the admin... and as such, stock isn't removed from inventory...

if i create an account, or login to my account, and place an order i do get emails, and do see it in admin.

any idea why when a customer places the order it doesn't show or email me? but when i do it localy, i do see it and get the email ?

If your PayPal IPN communications is busted, the symptoms you describe will be the result.

http://www.zen-cart.com/wiki/index.php/PayPal

[kobra]

DrByte,

I tested this for the OP and used the check or money order payment method??

No email sent to me but he received the email??

[DrByte]

Okay, then maybe they should also be checking their email configuration too:
http://www.zen-cart.com/wiki/index.p...Email_Problems