Currently I'm only offering a flat rate shipping option, which is not cost effective, on my ecommerce site. I use UPS for the flat rate shipping but would like to let my customers pick their own shipping options including international.
I'm learning that it's more complicated than simply installing the module. When I did activate the module without changing any of the options I get:
"United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown."
When I changed the zone to Florida, which was the only option available, the UPS shipping option disappeared from my site and in Zen the green circular graphic changed to yellow.
I'm not a programmer. What is the easiest way to intall the UPS mod? What "store" do I contact? Zen? UPS? Is this a matter of adding/changing zones? How do I do this? I have Zone 1: DC, MD, VA; Zone 2: East Coast; Zone 3: Midwest; Zone 4: West Coast; Zone 5: Western Europe and Zone 6: Eastern Europe.
THANKS in advance!
Richard




