Who's Online shows everyone on page_not_found

[stillrowing]

I'd be inclined to suspect something "else" in your .htaccess besides just the rewrites.
...

All the additional "pages" have the full quota of supporting files and I could not identify any issues with the IE stylesheet rules.

So I then removed everything in my htaccess file and then started to rebuild it. The "something else" was:

ErrorDocument 404 http://www.iangrantofedinburgh.com/page_not_found.php

Removing this, and only this, had solved the problem with IE, Firefox and Opera. I then replaced it with

ErrorDocument 404 /page_not_found.php

... and the problem remains solved, but I wonder why?

Many thanks for your help

[stillrowing]

I'd be inclined to suspect something "else" in your .htaccess besides just the rewrites.
...

All the additional "pages" have the full quota of supporting files and I could not identify any issues with the IE stylesheet rules.

So I then removed everything in my htaccess file and then started to rebuild it. The "something else" was:

ErrorDocument 404 http://www.iangrantofedinburgh.com/page_not_found.php

Removing this, and only this, had solved the problem with IE, Firefox and Opera. I then replaced it with

ErrorDocument 404 /page_not_found.php

... and the problem remains solved, but I wonder why?

Many thanks for your help

[Website Rob]

Rewrite rules below.

I have :
1. altered site so that all internal links operate without the htaccess rewrites
2. temporarily turned off the rewrite rules

No change in who online: page_not_found is still being recorded for all IE hits and for all Firefox/Opera hits on pages with product listing.

# html pages now incorporated in zen-cart
RewriteRule ^index_about\.html$ index.php?main_page=index_about_ig
RewriteRule ^index_qc\.html$     index.php?main_page=index_qc
RewriteRule ^index_lk\.html$    index.php?main_page=index_lk
RewriteRule ^price_list\.html$    index.php?main_page=pricelist
RewriteRule ^cw\.html$            index.php?main_page=page_2
RewriteRule ^tos\.html$         index.php?main_page=page_3
RewriteRule ^returns\.html$     index.php?main_page=page_4
RewriteRule ^contact_us\.html$    index.php?main_page=contact_us
RewriteRule ^heraldry\.html$    index.php?main_page=heraldry
RewriteRule ^hy_bs\.html$        index.php?main_page=hy_bs
RewriteRule ^hy_cb\.html$        index.php?main_page=hy_cb
RewriteRule ^hy_oa\.html$        index.php?main_page=hy_oa
RewriteRule ^engraving\.html$    index.php?main_page=engraving
RewriteRule ^en_pd\.html$        index.php?main_page=en_pd
RewriteRule ^en_mg\.html$        index.php?main_page=en_mg
RewriteRule ^en_he\.html$        index.php?main_page=en_he
RewriteRule ^en_hy\.html$        index.php?main_page=en_hy
RewriteRule ^en_cb\.html$        index.php?main_page=en_cb
RewriteRule ^en_rg\.html$        index.php?main_page=en_rg
RewriteRule ^en_cw\.html$        index.php?main_page=en_cw
RewriteRule ^prin_th_ck\.html$    index.php?main_page=prin_th_ck
RewriteRule ^prin_th_th\.html$    index.php?main_page=prin_th_th
RewriteRule ^prin_th_za\.html$    index.php?main_page=prin_th_za
RewriteRule ^prin_th_ac\.html$    index.php?main_page=prin_th_ac
RewriteRule ^prin_th_ag\.html$    index.php?main_page=prin_th_ag

You cannot use RewriteRule directives without including this line first: RewriteEngine ON
- by default it is OFF

Without that line you will get strange things happening, such as what has been described.

It is also customary to use a full URL for redirecting to:
http://yourdomain.com/index.php?main...index_about_ig


You do not normally need to setup anything special for 404 pages. Hosters usually have automatic redirection to an 'shtml' page -- which you can find out more from your Hoster -- but Zen Cart includes code for using a default, ZC supplied 404 page.

[stillrowing]

You cannot use RewriteRule directives without including this line first: RewriteEngine ON
- by default it is OFF

You do not normally need to setup anything special for 404 pages. Hosters usually have automatic redirection to an 'shtml' page --

RewriteEngine On is in place - I just did not include that in my summary.

Without the 404 redirect line I was getting the standard Apache page

[Website Rob]

Without the 404 redirect line I was getting the standard Apache page

Not sure what you mean by that?

And don't forget, use a full URL like I mentioned previously, instead of the short form you use now.

RewriteRule ^index_about\.html$ http:/yourdomain.com/index.php?main_page=index_about_ig

[Fred9V]

I'm having the same issue. Any real user online will appear as being on the page_not_found except for spiders.


For the info, the whos_online page will work just fine if I remove the ErrorDocument 404 line but then I get default Apache error page...

Here's the content of my .htaccess

# -FrontPage-

IndexIgnore .htaccess */.??* *~ *# */HEADER* */README*

<Limit GET POST>
order deny,allow
deny from all
allow from all
</Limit>
<Limit PUT DELETE>
order deny,allow
deny from all
</Limit>
AuthName www.anaddondomain.com



Options +FollowSymLinks
RewriteEngine on
RewriteCond %{HTTP_HOST} ^mysite.(.*)
RewriteRule ^(.*)$ http://www.mysite.com/$1 [R=301,L]



RewriteEngine on
RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://mysite.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://mysite.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.mysite.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.mysite.com$      [NC]
RewriteRule .*\.(jpg|jpeg|gif|png|bmp|mp3)$ - [F,NC]



ErrorDocument 404 http://www.mysite.com/index.php?main_page=page_not_found

Note that I've removed Frontpage extensions a while ago from my server but since I almost know nothing about .htaccess files, I just let the line there. If anyone could tell me what's wrong, that would be greatly appreciated!

Again, I have no clue about what those codes all mean except for the FollowSymLinks and the ErrorDocument 404. If someone feels in the mood to explain it to me or suggest that I delete unnecessary content, I'll be glad to try any suggestions so that I can get the whos_online page working again!

[stillrowing]

I'm having the same issue. Any real user online will appear as being on the page_not_found except for spiders.


For the info, the whos_online page will work just fine if I remove the ErrorDocument 404 line but then I get default Apache error page...

Re-writing the ErrorDocument line to read as below solved my problem:

ErrorDocument 404 /index.php?main_page=page_not_found

[Fred9V]

I'm afraid this solution doesn't work for me...

Anyone else?

[pixelpadre]

wow this just started to happen to me for no reason and I fixed using the advice from stillrowing. thank you.

The question now is why did it start

[Ajeh]

What version of Zen Cart are you running?

Clean install or an Upgrade?

How did you install? How did you Upgrade?