Problems with Google Checkout

[Mark99]

I was hoping someone might give me some insight as to why Google Checkout does not work for me.

When I go to confirm my order with Google Checkout it takes me back to the shopping cart instead of the Google site for processing.

The paypal module works fine as i am directed to the paypal site for payment options.

Any ideas would be appreciated

Mark

[Mark99]

YOUR-TEMPLATE directory was located in the wrong location

[highstyleinc]

Where does YOUR TEMPLATE need to go?

Currently, mine is in site/cart/includes/template/MY TEMPLATE

[chain_man]

Where does YOUR TEMPLATE need to go?

Currently, mine is in site/cart/includes/template/MY TEMPLATE

If you don't have a custom template then substitute "classic" where the instructions say "YOUR_TEMPLATE". If you have a custom template, go to Tools->Template Selection on your Admin screen. The name under Template Directory is the name you substitute for YOUR_TEMPLATE in your GCO installation. Be sure to create the additional "templates" folder under YOUR_TEMPLATE.

[highstyleinc]

If you don't have a custom template then substitute "classic" where the instructions say "YOUR_TEMPLATE". If you have a custom template, go to Tools->Template Selection on your Admin screen. The name under Template Directory is the name you substitute for YOUR_TEMPLATE in your GCO installation. Be sure to create the additional "templates" folder under YOUR_TEMPLATE.

Thanks for answering Doug. I think I asked the wrong question though. I am also having trouble getting customers from shopping cart page to google checkout page. Everything else seems to be ok. I think I may have the google checkout file in the wrong place. I do not have a custom template. I am using the 'classic' file included. Do I place the google checkout files there?

[chain_man]

Thanks for answering Doug. I think I asked the wrong question though. I am also having trouble getting customers from shopping cart page to google checkout page. Everything else seems to be ok. I think I may have the google checkout file in the wrong place. I do not have a custom template. I am using the 'classic' file included. Do I place the google checkout files there?

Re-read the instructions. Wherever it says "YOUR_TEMPLATE" substitute "classic".

In this case your GCO template files will go into: includes/templates/classic/templates

You should find that when correctly installed, your problem will go away. Your customer should see a Google Checkout button on the Your Shopping Cart page whenever there are items in the cart. If they click the Google Checkout button, they will be redirected to the Google site.

If they select the regular checkout, they have missed the opportunity to use GCO.

[judygirl]

I was hoping someone might give me some insight as to why Google Checkout does not work for me.

When I go to confirm my order with Google Checkout it takes me back to the shopping cart instead of the Google site for processing.

The paypal module works fine as i am directed to the paypal site for payment options.

Any ideas would be appreciated

Mark

I am having the exactly same problem. I currently have two templates downloaded, Apple Zen and Cherry Zen. I built my site with Apple Zen and google checkout works wonderfully with it. I decided to go with Cherry Zen and Google Checkout no longer works, the large gc button does not appear, only a bulleted option for gc and when clicked it just takes me back to the confirm order page.

Can someone please tell me what I'm missing? Everything else seems to transfer over just fine when I switch between the two templates.

One thing I have noticed is in admin/tools/template selection the two templates are both named Apple Zen when in reality one is Cherry Zen and shows up as such when selected. When the (real) Apple Zen template is chosen, under "Template name" it says Apple Zen and under "Template Directory" it says Apple Zen. Cherry Zen on the other hand has "Template name" as Apple Zen and "Template Directory" as Cherry Zen.

Did I maybe not download correctly?

Sorry, I know all the Zen's written above can be confusing.

[handkem]

As highstyleink asked, "how do you remove the regular checkout button through zen cart? I am sure it will confuse people".

How can we get rid of the below button located on the shopping cart page. I have already disabled the credit card checkout process. If you do hit the Go To Checkout button, then you get the below message and if you try to go to Step 3, you get a warning box saying:

"Errors have occurred during the processing of your form
Please make the following corrections:
*Please select a payment method for your order.."

How can I get rid of this option/button completely? If you have any questions, you can go to www.desertskyink.net. Please help!!! Thx much.

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[wally]

I installed Cherry Zen replacing the Classic Template (www.allclaveparts.com). I really do like this template!

Somehow, in the transition, I did something to disable Google Checkout. It worked perfectly prior to the conversion. But now, the Google Checkout Cart No longer appears, and while it is listed as a payment option, selecting it will only return you to the cart.

I tried copying the google checkout folder into the cherry_zen/templates file and the GCO option disappeared completely, so I returned it back to its prior state.

Do I have to start from scratch and reinstall GCO - reflecting the new Cherry_Zen template or (hopefully) is there something I am just overlooking?

Any suggestions/guidance would be greatly appreciated.

Wally

[misty]

the Google Checkout Cart No longer appears

You have to copy googlecheckout templates(in mod zip file) into template
folder of every new template installed..