Payment Zone

[DrByte]

What version of Zen Cart?
What patches have you installed?

Apparently, this happens to some Australian orders too, because sometimes the customers who selected Direct Bank Deposit do not send the payment.

Sorry, we can't do anything about people not sending payment when you leave it up to them to do after the order completes.

[AlexT]

What version of Zen Cart?
What patches have you installed?

After the customer comment and your question I realised that the problem is probably not with the payment zones, but has something to do with PayPal module. So I started checking around and found that the return URL on the PayPal website should have had https instead of http because of recently installed SSL - I have corrected this now. The IPN patch was dated March 2007, I updated it to the recent one. I hope that these changes have fixed the issue, but will be back if they have not. The Zen Cart version is 1.3.7

As a side note, it is perhaps worth adding a line to the article "How do I configure for SSL/HTTPS (secure socket layer) after I have installed Zen Cart?" on the Tutorials and FAQs page about changing the return URL on the PayPal website.

Sorry, we can't do anything about people not sending payment when you leave it up to them to do after the order completes.

I did not expect you to fix business issues with customers , I just wanted to illustrate that my Australian customers possibly experienced similar problems.

Many thanks,
Alex

[AlexT]

OK, this did not fix it ... Out of two overseas orders received today one went through PayPal OK, but the other one was complete using direct bank deposit that should not have been available.

I then run the ipncheck.php and curltest.php. The ipncheck returned

IPNCHECK.PHP - Version 1.0
IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443
IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY
Script finished.

For the curl test I used

https://matryoshkastore.com/curltest.php?ssl=1

It returned a Zen Cart CUPL test page ... Is it a success or not, not sure how to interpret it? What else do I need to do to fix the problem? Any help is very much appreciated.

Many thanks,
Alex