Paypal orders not showing up in Admin - customers not clicking back to store

[rush_woman]

Well I'll be looking forward to the answer on this one then...

[pipc]

Hi guys,
I guess there is no fix to this then? Tis a pain, as I use quite a few zc stores, all have the same problem as above....it is very embarrasing.....groan I love zc, as almost everything is straight out of the box....but it is useless if I keep having this issue...I dare not promote my sites anymore, as I am already too busy to "chase" what was once perfect

[rush_woman]

I have not yet installed the new release. This issue may be fixed in the new release since ZC is payPal Express certified. Since you have several sites, might be worth upgrading one (if you have not already) to see if the issue continues. I'll be looking forward to hearing the lowdown.

Best wishes,

[pipc]

Hiya Cheryl,

Good idea, use one of the lesser used sites as a test pad....I dare not upgrade until after the holidays....had enough down time this year already.

Will let you know how I get on,

cheers, Mark

[eecom]

The numbers there, are the PRODUCT number. Each product gets a number when it is added. Go into the Categories/Product area. The very first character is a number under "ID". That is the number that shows up in the viewer, rather than the product name. I'll have to check the attributes but I suspect those also use a number.

As a non-techie, if I understand the viewer correctly, it is pulling the info straight out of the database. If you feel comfortably navigating in the database, I think you could get the info you need from the database, too.

If my understanding here is incorrect, someone will come along and clarify it for us.

I just got another order last night and went through my products, and yes (sorry I was wrong) it does jive!!!!

contents => Array
7:953088b56155aa2a7a40720635a96ee0 => Array
qty => 1
attributes => Array
1 => 3
2 => 8

7= the style purchased
3= the size ordered
8= the color

A little searching around gives me all of the information for the order.

It isn't a nice easy email waiting in my inbox, but at least it isn't embarrassing.

[rush_woman]

Glad to see you are in business!

Reading that stuff is initially confusing -- not a problem.

Happy Selling,

[DrByte]

I'm having the same problem.

...

This problem seems to be the last problem I have to deal with. I'm a noob at this "shopping cart stuff" so I guess it is taking me a little longer to "get it".

In case anyone needs to look at the site it is www.everythingembellished.com.

What version of Zen Cart are you using?
Who is your hosting company?
What do you have set in your Admin->Configuration->My Store->CURL Proxy Address, and why?
... and CURL Proxy Status ... and why?

[dhruv37]

I am also facing the same kind of problem. Getting the payment in paypal but no order details coming in admin.

I am using - Zen Cart 1.3.7.1

Hosting - HostGator
CURL Proxy Address - False
URL Proxy Status - (This is blank)

I am running 2 stores on same hosting. 1 is running perfectly but another is having above problem.

Pls help me.

[eecom]

What version of Zen Cart are you using?
Who is your hosting company?
What do you have set in your Admin->Configuration->My Store->CURL Proxy Address, and why?
... and CURL Proxy Status ... and why?

- v 1.3.7
- GoDaddy (one of the problems, I know, but too scared to move the database while still learning)
- CURL Proxy Status = True
- CURL Proxy Address = proxy.shr.secureserver.net:3128
Address because:

If you have GoDaddy hosting or other hosting services that require use of a proxy to talk to external sites via cURL, enter their proxy address here.
format: addressort

I had used 64.202.165.130:3128 with Express Checkout but coming up with a blank page so I started using PayPal IPN instead. While trying to solve the problem I am having, I change it back to Express and used the address instead of the IP and that worked (went to PayPal instead of the blank page) but didn't solve the problem.

If you need any other info just let me know. :)

[DrByte]

You said you're using v1.3.7. Have you applied the PayPal patch from June 17 yet?
http://www.zen-cart.com/forum/showthread.php?t=56216