Additional Image not showing

[ekles]

We have used additional images for sometime on various sites.

On the current site we have all the images set up correctly but the additional images just do not works.

Followed the code logic and it seems to be intact

Is there a switch/setting we may have missed somehere.

Balding and going onto bald fast

Thanks

[ekles]

Okay - a little more information.

On loading the product page in IE the source shows

<script language="javascript" type="text/javascript"><!--
document.write('<a href="javascriptopupWindow(\'http://www.testdomain1.com/shop/index.php?main_page=popup_image_additional&amp;pID=1223&amp;pic=1&amp;products_i mage_large_additional=images/large/putters/miz_cseries_002_LRG.jpg\')"><img src="images/putters/miz_cseries_002.jpg" alt="Bettinardi C-Series Mizuno Putter - 6 Styles" title=" Bettinardi C-Series Mizuno Putter - 6 Styles " width="100" height="100" style="position:relative" onmouseover="showtrail('images/putters//miz_cseries_002.jpg','Bettinardi C-Series Mizuno Putter - 6 Styles',100,100,100,100,this,0,0,100,100);" onmouseout="hidetrail();" /><br />Enlarge</a>');
//--></script>
<noscript><a href="http://www.testdomain1.com/shop/index.php?main_page=popup_image_additional&amp;pID=1223&amp;pic=1&amp;products_i mage_large_additional=images/large/putters/miz_cseries_002_LRG.jpg" target="_blank"><img src="images/putters/miz_cseries_002.jpg" alt="Bettinardi C-Series Mizuno Putter - 6 Styles" title=" Bettinardi C-Series Mizuno Putter - 6 Styles " width="100" height="100" style="position:relative" onmouseover="showtrail('images/putters//miz_cseries_002.jpg','Bettinardi C-Series Mizuno Putter - 6 Styles',100,100,100,100,this,0,0,100,100);" onmouseout="hidetrail();" /><br /><span class="imgLinkAdditional">Enlarge</span></a></noscript>

We still have no clue as to why as it appears the server is sending the info

[Kim]

images/putters//miz_cseries_002.jpg

Is the double slash in there what you actually see?

[ekles]

Is the double slash in there what you actually see?

Noticed that ourselves - but where did it come from? We folled the php logic can not seem to find it.

Really the question is where would zen be putting this in?

[Kim]

What addons do you have installed?

[ekles]

None that would affect additional image display. We did have IH2 awhile back (now inactive) and have used additional images since then.

[NHRADeuce]

Okay - a little more information.

On loading the product page in IE the source shows

<script language="javascript" type="text/javascript"><!--
document.write('<a href="javascriptopupWindow(\'http://www.testdomain1.com/shop/index.php?main_page=popup_image_additional&amp;pID=1223&amp;pic=1&amp;products_i mage_large_additional=images/large/putters/miz_cseries_002_LRG.jpg\')"><img src="images/putters/miz_cseries_002.jpg" alt="Bettinardi C-Series Mizuno Putter - 6 Styles" title=" Bettinardi C-Series Mizuno Putter - 6 Styles " width="100" height="100" style="position:relative" onmouseover="showtrail('images/putters//miz_cseries_002.jpg','Bettinardi C-Series Mizuno Putter - 6 Styles',100,100,100,100,this,0,0,100,100);" onmouseout="hidetrail();" /><br />Enlarge</a>');
//--></script>
<noscript><a href="http://www.testdomain1.com/shop/index.php?main_page=popup_image_additional&amp;pID=1223&amp;pic=1&amp;products_i mage_large_additional=images/large/putters/miz_cseries_002_LRG.jpg" target="_blank"><img src="images/putters/miz_cseries_002.jpg" alt="Bettinardi C-Series Mizuno Putter - 6 Styles" title=" Bettinardi C-Series Mizuno Putter - 6 Styles " width="100" height="100" style="position:relative" onmouseover="showtrail('images/putters//miz_cseries_002.jpg','Bettinardi C-Series Mizuno Putter - 6 Styles',100,100,100,100,this,0,0,100,100);" onmouseout="hidetrail();" /><br /><span class="imgLinkAdditional">Enlarge</span></a></noscript>

We still have no clue as to why as it appears the server is sending the info

I had the same thing happen on a site with tabbed products pro. Turns out you have to turn off the additional products tab for it to work. hope this helps.