Return Authorization Module (RMA)

[clydejones]

I understand there is only one file, and while there is no "extra" div, it is misplaced, so that the success page does indeed end up with an extra div, while the other pages do not.... I tried validating the success page, and though she had a ton of other errors, one of them was a div issue. From her page source:

<div class="centerColumn" id="pageThree">
<h1>Return Authorization Request</h1>
<form name="returns" action="http://store.annron.com/index.php?main_page=returns&amp;action=send" method="post">

<br class="clearBoth" />
<div class="mainContent success">Your message has been successfully sent.</div>

</div>
</form>
<div class="buttonRow back"><a href="http://store.annron.com/index.php?main_page=index"><img src="includes/templates/cherry_zen/buttons/english/button_back.gif" alt="Back" title=" Back " width="60" height="21" /></a></div>
<br class="clearBoth" />

</div>

See this post, I suggested a fix that fixed the issue:

http://www.zen-cart.com/forum/showpo...&postcount=739

I saw that after I posted the above. I'll incorporate the fix in the next update of the returns mod.

Thanks

[lextechs]

If i change the default email address then all email are then sent to or from the RMA address what i would like it to do is just sent RMA request to a address I have set up just to receive RMA request.,

sort of how the contact us works with the drop down feature.

So i don't want to change my default e-mail address .

[email protected])<<<< I would like that to say [email protected]
For this you should check your admin -> configuration -> e-mail options and see what you are using for your default e-mail address.

I'll look at the other issues and see what I can do.

[clydejones]

If i change the default email address then all email are then sent to or from the RMA address what i would like it to do is just sent RMA request to a address I have set up just to receive RMA request.,

sort of how the contact us works with the drop down feature.

So i don't want to change my default e-mail address .

OK I'll work on a quick fix for you.

[clydejones]

OK I'll work on a quick fix for you.

Hope this is what you want.

I added a new e-mail define statement in:
includes/languages/english/YOUR_TEMPLATE/returns.php

define('RMA_EMAIL', '[email protected]'); change this to whatever you want.

and modified includes/modules/pages/returns/header_php.php to reflect the define statement.

unzip the file, change the YOUR_TEMPLATE folder to match your custom template name and upload the entire includes folder to your server.
Attachment 3279

[Veronika7747]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

[Veronika7747]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

Actually, more I think about it, if a member is logged in and submitting a request, I would like to disallow alteration of all the fields that were supplied from DB. They should be able to input ONLY new/additional fields like order Info and Reason/Comment.
Hope this makes sense...
Veronika
P.S. This should apply to all "forms" when loggin is required..

[clydejones]

Using the new version, I am able to sent RMA with only name, email and comment. (test site:
http://store.clivekay-artist.com/ind...n_page=returns)
Also when I specify that ony loged on users can send this request, is it possible to disallow change of email address??
Thanks

Do you have an example of what exactly was sent?

[Veronika7747]

Do you have an example of what exactly was sent?

This is one example:
From: using IE
Email: [email protected]
Phone Number:
Address:
City:
Post Code:
State:
Order Number:
Total Value:
Item Number:
Item Name:
Action Requested: 0
------------------------------------------------------
Reason: aaaa
------------------------------------------------------
Office Use Only:
From: using IE
Email: [email protected]
IP Address: 70.129.211.204 - 70.129.211.204
Host Address: ppp-70-129-211-204.dsl.hrlntx.swbell.net
Date and Time: Thu Jan 24 2008 17:53:11 EST


This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
<b>The Fine Art of Clive Kay</b> <a
href="http://store.clivekay-artist.com/index.php?main_page=contact_us">Webmaster</a>.
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

[clydejones]

This is one example:
From: using IE
Email: [email protected]
Phone Number:
Address:
City:
Post Code:
State:
Order Number:
Total Value:
Item Number:
Item Name:
Action Requested: 0
------------------------------------------------------
Reason: aaaa
------------------------------------------------------
Office Use Only:
From: using IE
Email: [email protected]
IP Address: 70.129.211.204 - 70.129.211.204
Host Address: ppp-70-129-211-204.dsl.hrlntx.swbell.net
Date and Time: Thu Jan 24 2008 17:53:11 EST


This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
<b>The Fine Art of Clive Kay</b> <a
href="http://store.clivekay-artist.com/index.php?main_page=contact_us">Webmaster</a>.
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

I just sent a test submission. can you post the e-mail result you received from that submission.

[Veronika7747]

I just sent a test submission. can you post the e-mail result you received from that submission.

Did you fill in all fields?? Try one with only name, email & comment..

From: Clyde Jones
Email: clydejones##########################
Phone Number:
Address: 123 Test Street
City: Anywhere
Post Code: 45678
State: CO
Order Number: test098
Total Value: unknown
Item Number: t765
Item Name: Test Item
Action Requested: 0
------------------------------------------------------
Reason: This is a test submission and can be ignored/deleted
------------------------------------------------------
Office Use Only:
From: Clyde Jones
Email: clydejones##########################
IP Address: 75.71.164.195 - 75.71.164.195
Host Address: c-75-71-164-195.hsd1.co.comcast.net
Date and Time: Thu Jan 24 2008 19:33:45 EST


This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
<b>The Fine Art of Clive Kay</b> <a
href="http://store.clivekay-artist.com/index.php?main_page=contact_us">Webmaster</a>.
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.