Return Authorization Module (RMA)

[ScrapbookSupplies]

The admin e-mail you receive should look similar to this one:

From: Customer Name
Email: [email protected]
Phone Number: 555-555-6789
Address: address
City: city
Post Code: zipcode
State: state
Order Number: 1234
Total Value: $5.00
Item Number: 5678
Item Name: Test Item
Action Requested: Return
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Reason: Test Item return request.
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I also noticed that when logged in and you go to the return authorization page the customer information fields are not automatically filled inas they should be.

Are using the latest version 2.2.2?

AHH! I see where my problem and confusion is coming from! On the page where I got the download from, the link at the top of the page must go to the older version, whereas the newest version (the 2.2 that you were talking about) is down a bit lower. I just assumed that the link at the top right where it says "download now" is the most current. Will try to fix it right now and see where it takes me.

Thanks for your input on it! Am going to leave my original reply (before I found the err of my ways ) in case anyone else has done the same thing.

Many thanks!!
Jeanne



I noticed this (that the fields were not pre-populated) but thought it was because I haven't processed any orders yet. Oh goodness! This really concerns me.

And... The email (phew!) - this is what it looks like (I was actually going to make a post to see if anyone knew how to customize it a bit so it would be easier to read, so thank you for posting the sample):

From: Email: sales1 @ scrapbookxsuppliesxdirect.com Phone Number: Address: City: Post Code: State: Order Number: 12345 Total Value: Item Number: Item Name: Action Requested: Refund ------------------------------------------------------ Reason: dafadsfdsfs ------------------------------------------------------ Office Use Only: From: Email: sales1 @ scrapbookxsuppliesxdirect.com IP Address: 70.216.85.107 - 70.216.85.107 Host Address: 107.sub-70-216-85.myvzw.com Date and Time: Mon Jun 16 2008 12:08:47 MDT


So, I suppose I have a problem here then - I thought I was good to go on it. It is version 1.3.6

????