Simple Google Analytics - Support

[lloyd_borrett]

Lloyd,

Wow. Great catch. It looks like that file is not in the package you received. I'll have to add that for older upgrades. It appears to have been "dropped" during one of the releases.

Attached you will find the file you need. (I named it ".txt" for the upload, but it should be ".sql" technically). Copy and paste this into your SQL patch section from the admin.

You should run this file 1st, and then after running this, run the subsequent upgrade file (that is included with the package). This will bring you up to speed without removing any previously entered values.

Let me know if you have any questions.

Okay, so I ran the SQL file googleanalytics-UPGRADE.sql and received the following error message:

1062 Duplicate entry 'GOOGLE_CONVERSION_ACTIVE' for key 2
in:
[INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Activate Conversion Tracking', 'GOOGLE_CONVERSION_ACTIVE', 'No', 'This element enables you turn on or off Google Conversion Tracking.
 
Please Note: Conversion tracking is used to track the effectiveness of Google AdWords paid search campaigns. If you are not running any paid search campaigns, then you should leave this set to "No".
 
If you are running Google AdWords (paid search) campaigns, then turning this on will place the proper conversion tracking code on your checkout success page and enable you to start tracking conversions.
 
Turning this on requires you to enter your unique Google Conversion Tracking ID in place of the "XXXXXXXXXXX" number shown in the next section.
 
For more hints and tips on how to use Google Analytics to increase sales from your store, visit ZenCartOptimization.com
 
Do you want to turn on Google AdWords Conversion Tracking?
', @t4, 5, NOW(), NOW(), NULL, 'zen_cfg_select_option(array(''Yes'', ''No''), ');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Should I now proceed to run the file UPGRADE-FromVersion1-2-1_ONLY.sql, or will something have to be fixed first?

Best Regards, Lloyd Borrett.

[econcepts]

Should I now proceed to run the file UPGRADE-FromVersion1-2-1_ONLY.sql, or will something have to be fixed first?

Best Regards, Lloyd Borrett.

Let's do this. Make it easier.

1) Go into your admin and Configuration > Google Analytics Configuration.
2) Write down your analytics tracking number
3) Run the "INSTALL" file for the 1.2.2 version. This will first DELETE the previous DB entries and then re-install from scratch with the new updates. Don't bother with the update patch any more.

4) Go back into your admin and go to Google Analytics Configuration again. Re-enter your tracking ID and save.

You're all set. I would also recommend removing the file specified in the install (on old "on_load.js" file that was used in older versions but is not needed in the newer one.

See if that helps.

[anita]

Eric will you take a look at my site please? I didn't have any problems in the install, but Google still says Tracking not installed. I am running 1.27 in case you need to know that. Thank you!

[littleturtlemama]

I recently switched my website to zencart, and installed this mod. Googleanalytics says that it's receiving data, but since I switched from the old cart to zen it's showing zero visits to my site - no data at all. What have I done wrong? The website is http://www.littleturtleknits.com/
I'm running 1.3.7.

[anita]

Well it is working now because I have tracking info in the reports, but oddly enough my dashboard still says tracking not installed. I guess the check status doesn't work like I presumed it would. I guess it will update eventually.

Thanks for a wonderful contribution!

[econcepts]

I recently switched my website to zencart, and installed this mod. Googleanalytics says that it's receiving data, but since I switched from the old cart to zen it's showing zero visits to my site - no data at all. What have I done wrong? The website is http://www.littleturtleknits.com/
I'm running 1.3.7.

It takes a few days sometimes to actually start seeing data. have you resolved this or are you still getting no data returned?

[littleturtlemama]

It takes a few days sometimes to actually start seeing data. have you resolved this or are you still getting no data returned?

It's still not resolved. google's still saying that it's receiving data, but still also saying there's been no visits which is absolutely incorrect, I've had numerous sales since it's been saying zero visits. I uninstalled and did a fresh install of the simple googe analytics thinking that would help, but the same thing is happening.

[countrycharm]

This has to be a setup problem. The only way I would be able to diagnose it is to take a look. But it has to be a setup issue somewhere.

Eric here is my tpl_main_page if you don't mind take a look at it and see if there is anything wrong with it. Under Google Analytics Configuration this is how it is set up without given you my Analytics Account number.

Analytics Account UA-xxxxxxxx
Target Address customers Affiliation
Use sku/code products_model
Use Older "urchin.js" Tracking Code No
Activate Conversion Tracking No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US

On google everything is set up right. I just don't get it. I have check and double check the file that uploaded to see if they went into the right place also.
Thanks for your help.

[shrimp-gumbo-mmmhhh]

I think I might have found a potential problem with Google Analytics. I want to keep track of how many people put things into their cart to how many people end up ordering. The problem being that when I look at my content and look for "shopping" my shopping cart url only comes up about 4 times a month. This number is an absolute bogus number. Can anyone else confirm this issue?

Thank you,

Shrimp-Gumbo-mmmhhh

[shrimp-gumbo-mmmhhh]

I think I might have found a potential problem with Google Analytics. I want to keep track of how many people put things into their cart to how many people end up ordering. The problem being that when I look at my content and look for "shopping" my shopping cart url only comes up about 4 times a month. This number is an absolute bogus number. Can anyone else confirm this issue?

Thank you,

Shrimp-Gumbo-mmmhhh

I found another Google Analytics script on the shopping cart page.... maybe from before installing econcepts module. Will check and see if this is the issue. The account number is different.

Shrimp