Return Authorization Module (RMA)

[FunkyPapa]

Please forgive me if this is listed somewhere in this thread....but with 300+ posts I may have missed it.

On the return auth. page, at the top of the input fields instead of saying Return Authorization Request....It says "Specials" How can I fix this. I have used an editor and searched through all the files in the folders, however the word "specials" is not showing as listed in any of them. I have installed version 2.2.2 and zen cart version 1.3.8

Here is the LINK to what I'm asking about.

Thank you for any help.

[clydejones]

Please forgive me if this is listed somewhere in this thread....but with 300+ posts I may have missed it.

On the return auth. page, at the top of the input fields instead of saying Return Authorization Request....It says "Specials" How can I fix this. I have used an editor and searched through all the files in the folders, however the word "specials" is not showing as listed in any of them. I have installed version 2.2.2 and zen cart version 1.3.8

Here is the LINK to what I'm asking about.

Thank you for any help.

Make sure that ALL the listed files are uploaded. Make sure that you've renamed the YOUR_TEMPLATE folders to match the name of your custom template folder (in your case apple_zen)

includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

[FunkyPapa]

I've double checked all the files you mentioned, they are all where they are supposed to be and named accordingly. I even re-uploaded just to be sure I had installed them all properly.

[clydejones]

I've double checked all the files you mentioned, they are all where they are supposed to be and named accordingly. I even re-uploaded just to be sure I had installed them all properly.

Generally, this means that there is a misplaced language file somewhere, but without seeing/looking at the file structure and the individual files, its hard to say where or which file it might be.

[FunkyPapa]

So, under the assumption that something has to make it "say" the word Specials there, I used the developer tool kit to search the language files for the word "Specials". Below are all the options that were found that were not in the admin section.


c:/public/funkymunkys.ca/websites/www/includes/languages/english/apple_zen/specials.php

Line #19 : // $Id: specials.php 1969 2005-09-13 06:57:21Z drbyte $

Line #22 : define('NAVBAR_TITLE', 'Specials');

Line #23 : define('TEXT_NO_SPECIALS', 'There are currently no specials. Please check back later.');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/extra_definitions/apple_zen/headermenu.php

Line #25 : define('HEADER_TITLE_SPECIALS','Specials');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/extra_definitions/apple_zen/specials.php

Line #19 : // $Id: specials.php 1969 2005-09-13 06:57:21Z drbyte $

Line #22 : define('NAVBAR_TITLE', 'Specials');

Line #23 : define('TEXT_NO_SPECIALS', 'There are currently no specials. Please check back later.');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/extra_definitions/faq_manager.php

Line #29 : define('FAQ_CATEGORIES_BOX_HEADING_SPECIALS','Specials ...');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/page_not_found.php

Line #21 : define('PAGE_SPECIALS', 'Specials');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/site_map.php

Line #22 : define('PAGE_SPECIALS', 'Specials');
##################################################################################################################################
c:/public/funkymunkys.ca/websites/www/includes/languages/english/specials.php

Line #19 : // $Id: specials.php 1969 2005-09-13 06:57:21Z drbyte $

Line #22 : define('NAVBAR_TITLE', 'Specials');



I hope it's one of these as I went back and checked file by file to make sure everything was put into the proper place

Also on the files you said to double check in your previous posts on this line
includes/modules/pages/returns/header_php
should it read as is with the red text?....As I have double checked these files again.


If nothing here solves it and there's something else you can think of that I can look up.....I've tried just about everything I can think to search under in the tool kit and not finding anything that looks bad.

Again thank you for your time and effort.

<edit> on another note, I also looked up the phrases return authorization request

c:/public/funkymunkys.ca/websites/www/includes/languages/english/apple_zen/returns.php

Line #11 : define('HEADING_TITLE', '<h1>Return Authorization Request</h1>');

Line #12 : define('NAVBAR_TITLE', 'Return Authorization Request');

Line #14 : define('EMAIL_SUBJECT', 'Return Authorization Request');

Line #19 : define('EMAIL_WARNING', '<b>Note:</b> This email address was given to us during a Return Authorization Request. If you have a problem, please send an email to ' . STORE_OWNER_EMAIL_ADDRESS . '.' . "\n");


and return_authorization_request:

Warning Error: No matching Configuration Keys were found ... return_authorization_request

in all files and that was all that was found....thinking that's what I'm looking to have at the top of the box as should be. And as stated, that is all I can really think of to search for

</edit>

[clydejones]

Originally Posted by FunkyPapa
Also on the files you said to double check in your previous posts on this line
includes/modules/pages/returns/header_php
should it read as is with the red text?....As I have double checked these files again.

The highlighted portion should read header_php.php

[FunkyPapa]

sorry I didn't put the .php at the end, yes that's what it says. Since....I have even tried un-installing and re-installing to no avail.