Simple SEO URL (OLD version) [support thread]

[crazycucumber]

Hi yellow, was just about to go live on my store and doing final testing , i found that if I try to pay with a Credit card using the ProtX mod , and the credit card is declined .... ! So hopefully a rare occurance... but you usually get returned to the checkout page with an error of card being declined etc .....

Instead when SSu is enabled it returns to home page... The URL it trys to process when card declined is :

https://www.mydomain.co.uk/index.php?main_page=checkout_payment&payment_error=protx_direct&error=|lt%3B|h3+class%3D%22ErrorInfo%22|gt%3B|Your+card+could+not+be+authorised!+Please+correct+any+details+below+and+try+again%2C+try+another+card+or+|lt%3B|a+href%3D%22index.php%3Fmain_page%3Dcontact_us%22|gt%3B|contact+us|lt%3B|%2Fa|gt%3B|+for+further+assistance.|lt%3B|%2Fh3|gt%3B||lt%3B|p+class%3D%22ExtraErrorInfo%22|gt%3B|(2000+%3A+The+Authorisation+was+Declined+by+the+bank.)|lt%3B|%2Fp|gt%3B|&zenid=d4**********f14caee3931a916c8137

Could there be a way to stop SSU on the whole checkout process ? do I just need to add them all to my exclude list ?

Its a bit of a monster URL !

any help appreciated :-)

[yellow1912]

yes, add to the exclude list and you are fine.

Hi yellow, was just about to go live on my store and doing final testing , i found that if I try to pay with a Credit card using the ProtX mod , and the credit card is declined .... ! So hopefully a rare occurance... but you usually get returned to the checkout page with an error of card being declined etc .....

Instead when SSu is enabled it returns to home page... The URL it trys to process when card declined is :

https://www.mydomain.co.uk/index.php?main_page=checkout_payment&payment_error=protx_direct&error=|lt%3B|h3+class%3D%22ErrorInfo%22|gt%3B|Your+card+could+not+be+authorised!+Please+correct+any+details+below+and+try+again%2C+try+another+card+or+|lt%3B|a+href%3D%22index.php%3Fmain_page%3Dcontact_us%22|gt%3B|contact+us|lt%3B|%2Fa|gt%3B|+for+further+assistance.|lt%3B|%2Fh3|gt%3B||lt%3B|p+class%3D%22ExtraErrorInfo%22|gt%3B|(2000+%3A+The+Authorisation+was+Declined+by+the+bank.)|lt%3B|%2Fp|gt%3B|&zenid=d4**********f14caee3931a916c8137

Could there be a way to stop SSU on the whole checkout process ? do I just need to add them all to my exclude list ?

Its a bit of a monster URL !

any help appreciated :-)

[crazycucumber]

Damn your quick ... Was just coming back to say .. answered my own question ! Now you have confirmed it too .

added checkout_payment to my exclude list ! works fine !

My exclude list now reads :-

advanced_search_result,tell_a_friend,popup_image_additional,checkout_payment

[Qwert302]

hey yellow. I've installed this on 2 different sites and now I get a redirect loop on one of them and not the other. I have configured them the same and am baffled.

I don't think it's related to my 301 redirects since I have had them functioning properly for a while and I took them out and still had the same problem.

Redirect Loop on Admin Page

I'm not sure how to go about troubleshooting this since I have made sure that the .htaccess and configure files for both servers have the same (adjusted) information, but one works and the other doesn't. What other files could be causing this redirect loop?

Thanks.

I'm still having this redirect problem, I have doublechecked that everything is uploaded into the proper locations. You say that SSU doesn't touch redirects, but what could possibly be causing this? What could I have possibly accidentally done to cause this to happen?

I'm sure it's not SSU's fault, since it works on one of my sites, but I did something while installing SSU to cause this and I'm not knowledgeable enough about ZC's inner workings to know where to look.

Any pointers would be appreciated.

[yellow1912]

The file includes/init_includes/init_ssu.php is responsible for redirecting. And it should be in the includes folder in the front end only. If you happens to have it in the admin, funny thing may happen.

Other than than, I really dont know. You will need to check the server error log, see if it says anything about this

Regards

I'm still having this redirect problem, I have doublechecked that everything is uploaded into the proper locations. You say that SSU doesn't touch redirects, but what could possibly be causing this? What could I have possibly accidentally done to cause this to happen?

I'm sure it's not SSU's fault, since it works on one of my sites, but I did something while installing SSU to cause this and I'm not knowledgeable enough about ZC's inner workings to know where to look.

Any pointers would be appreciated.

[countrycharm]

The reason is that new version is using php5 functions, which your host does not seem to support now, I have posted a solution here:

Hi yellow I upgraded to PHP5 and SEO is working perfect on my site. No problems I can see right now. I can say one thing about upgrading to PHP5 if you have not already done so. My site seems to load a lot faster. This is very good news to me. I just wanted to say thank you yellow for all your hard work on this Module.

[Mustang394]

Had the same problem. I created this file from the troubleshooting.txt "php5.ini" or "php.ini" depending on which version of php you are using. Had the same redirect problem.
Deleted the file and all is working fine again. However never did get SSU to work right for me

Hope that helps you.

BTW that file should be in your store root

hey yellow. I've installed this on 2 different sites and now I get a redirect loop on one of them and not the other. I have configured them the same and am baffled.

I don't think it's related to my 301 redirects since I have had them functioning properly for a while and I took them out and still had the same problem.

Redirect Loop on Admin Page

I'm not sure how to go about troubleshooting this since I have made sure that the .htaccess and configure files for both servers have the same (adjusted) information, but one works and the other doesn't. What other files could be causing this redirect loop?

Thanks.

[yellow1912]

Why do you have to use that troubleshooting method, which doesnt have anything to do with the redirect problem? :)

Had the same problem. I created this file from the troubleshooting.txt "php5.ini" or "php.ini" depending on which version of php you are using. Had the same redirect problem.
Deleted the file and all is working fine again. However never did get SSU to work right for me

Hope that helps you.

BTW that file should be in your store root

[Mustang394]

I could not get this mod to work so I gave that a try. Once I did I got the same redirect error. Deleted that file and the redirect error went away. Just thought he/she may have done the same.

As far as not working. Everything works fine until I go to a product page then I get a blank screen. All other pages in the store work fine. ie catgories,new products,about us etc

[yellow1912]

A blank screen can always be solved by first getting the debug information and see what is the problem :)

I could not get this mod to work so I gave that a try. Once I did I got the same redirect error. Deleted that file and the redirect error went away. Just thought he/she may have done the same.

As far as not working. Everything works fine until I go to a product page then I get a blank screen. All other pages in the store work fine. ie catgories,new products,about us etc