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  1. #3101
    Join Date
    Aug 2006
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    Default Re: Image Handler 2 Support

    Image handler causes some product pages (or page of products displayed in a grouping) to display a blank page.

    Some newly added products display a blank page and some that have been around a while. There does not seem to be any rhyme or reason to which products generate a blank page. But it's not random in the sense that a product will display one minute and then not the next. If I uninstall IH then I get no blank pages. Another interesting thing was I had a customer that had a cart with one of those products in it and clicking on the cart would throw a blank page.

    My cart version is 1.3.7. Mods installed after are the sql injection security patch, an SSL certificate, verification display, Super Orders, and the Invoice mod.

    I looked at the steps on the troubleshooting blank pages and none of that really helped - when I installed the debug error log utility I got an http 500 error.

    Any suggestions would be greatly appreciated.

    -T

  2. #3102
    Join Date
    Oct 2005
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by camay123 View Post
    I have found a bug between two modules.

    I have installed the news module with the news summary on main page.

    I also have Image handler 2.

    My live website is : http://www.mishobonsai.com

    My test platform is : http://www.plant-names.info


    My problem is that the image in the news summary, as see on the live website, is not aligned on the right and text is under the image instead of starting on the left and continuing below. You can see a clean zencart with only news summary on http://www.pepperbasket.com

    So, I have played on plant-names.info and I have removed all files pertaining to image handler, the news summary image was back to normal, but I had some browsing problem and viewing product specific page.

    Ultimatly I would prefer to have both module installed, but If I have to remove one, I would remove image handler.

    Any help ?
    A Follow up: I have removed the image handler from the db by using the tool in admin section and image is now on my news summary. See http://www.plant-names.info

    I now must do it on the live version, but ill backup before.

  3. #3103
    Join Date
    Jan 2007
    Location
    1.5 miles from Home
    Posts
    674
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by camay123 View Post
    I have found a bug between two modules.

    I have installed the news module with the news summary on main page.

    I also have Image handler 2.

    My live website is : http://www.mishobonsai.com

    My test platform is : http://www.plant-names.info


    My problem is that the image in the news summary, as see on the live website, is not aligned on the right and text is under the image instead of starting on the left and continuing below. You can see a clean zencart with only news summary on http://www.pepperbasket.com

    So, I have played on plant-names.info and I have removed all files pertaining to image handler, the news summary image was back to normal, but I had some browsing problem and viewing product specific page.

    Ultimatly I would prefer to have both module installed, but If I have to remove one, I would remove image handler.

    Any help ?
    The image on your live site is not being processed by IH.
    Have you look at the stylesheet_news.css ?
    Remember your stylesheet controls the layout.

    On a side note you have stylesheetbak.css, this file is being loaded also cause it has "style" in the name. Zen Cart loads all css files that begin with "style".

    M

  4. #3104
    Join Date
    Jan 2007
    Location
    1.5 miles from Home
    Posts
    674
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    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by Terrill_Taylor View Post
    Image handler causes some product pages (or page of products displayed in a grouping) to display a blank page.

    Some newly added products display a blank page and some that have been around a while. There does not seem to be any rhyme or reason to which products generate a blank page. But it's not random in the sense that a product will display one minute and then not the next. If I uninstall IH then I get no blank pages. Another interesting thing was I had a customer that had a cart with one of those products in it and clicking on the cart would throw a blank page.

    My cart version is 1.3.7. Mods installed after are the sql injection security patch, an SSL certificate, verification display, Super Orders, and the Invoice mod.

    I looked at the steps on the troubleshooting blank pages and none of that really helped - when I installed the debug error log utility I got an http 500 error.

    Any suggestions would be greatly appreciated.

    -T
    What size are the images being uploaded?
    Sounds like the server is timing out while processing large image files. You will get blank pages if the image doesn't load.
    Also if the image is corrupt.

    M

  5. #3105
    Join Date
    Aug 2006
    Posts
    94
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    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by tophand View Post
    What size are the images being uploaded?
    Sounds like the server is timing out while processing large image files. You will get blank pages if the image doesn't load.
    Also if the image is corrupt.

    M
    The image sizes are around 100k - I thought it might be corrupt images as well... but what about the existing products that were previously okay?

  6. #3106
    Join Date
    Oct 2005
    Posts
    206
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    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by tophand View Post
    The image on your live site is not being processed by IH.
    Have you look at the stylesheet_news.css ?
    Remember your stylesheet controls the layout.

    On a side note you have stylesheetbak.css, this file is being loaded also cause it has "style" in the name. Zen Cart loads all css files that begin with "style".

    M
    I have remove IH from the db with the admin tool, and voila, image is back to normal on both live and test site. See http://www.mishobonsai.com

  7. #3107
    Join Date
    Oct 2008
    Posts
    187
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    Default Re: Image Handler 2 Support

    Thanks - I have checked and rechecked all the files. If there were any missing the first time, I am sure they are all there now.

    I just can't think what is happening to stop the images zooming.

    The help "box" zooms, but no images do, and there is no hover either. in fact, I get an error message when I hover over some of the (medium?) images:

    Line 222:
    Char 1:
    Error: Object expected
    Code: 0
    URL: http://www.aapress.com.au/zencart/in...dex&c_Path=1_2

    Obviously, I am doing something incorrectly, but what I just can't see.

  8. #3108
    Join Date
    Jan 2007
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    674
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by tpeck View Post
    Thanks - I have checked and rechecked all the files. If there were any missing the first time, I am sure they are all there now.

    I just can't think what is happening to stop the images zooming.

    The help "box" zooms, but no images do, and there is no hover either. in fact, I get an error message when I hover over some of the (medium?) images:

    Line 222:
    Char 1:
    Error: Object expected
    Code: 0
    URL: http://www.aapress.com.au/zencart/in...dex&c_Path=1_2

    Obviously, I am doing something incorrectly, but what I just can't see.
    You are still missing a file!
    This one, jscript_imagehover.js
    Should be here:
    Code:
    includes/templates/zj_silver/jscript/jscript_imagehover.js

  9. #3109
    Join Date
    Oct 2008
    Posts
    187
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    Default Re: Image Handler 2 Support

    I can't have well-enough understood the override system, although I have read a lot about it.

    I mean, that missing file is in the template_default folder. I didn't realize files from that folder should end up in my custom template folder. All of the files too perhaps? 'm not clear about that.

    That missing file sure helped with some images, but there is is still the main page image which doesn't zoom, so what other missing file is it? Should I tip all the template_default folders and files into the custom folder?

    Sorry to be so dumb, but I really thought I had the override idea licked.

  10. #3110
    Join Date
    Jan 2007
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    1.5 miles from Home
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Terrill_Taylor View Post
    The image sizes are around 100k - I thought it might be corrupt images as well... but what about the existing products that were previously okay?
    Server load?
    Might want to look at this.
    http://www.zen-cart.com/forum/showpo...postcount=3022

    M

 

 

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