A lot of customers are calling us and saying after they put in there credit card it says: "Your order is being processed, please wait..." and hangs there...
2 questions...
1. why would it be hanging here for over 10 minutes and never doing anything... checked with our server and our load is minimal
2. sometimes if they hit F5 it works right, so I want to add that to the text like "Your order is being processed, please wait... if this screen remains for more than 2 minutes hit the F5 key" how can I add this text, I looked at all of my english files and used my admin developer tool and cannot find this specific text.
thanks!
~ Eric
MonkFunk Music Community
Free Music Website
This question is is about when a customer wants to change their shipping address. An example would be to add a company name to take advantage of lower FedEx shipping. If they do not enter a company name they are charged for home delivery instead of the ground rate.
Right now if they click on "Change your Address" they are taken to the form to enter a new address instead of modifying the current one. They would have to go to "My Account" and click through to the address book in order to make this one simple change.
How would I modify the checkout page to make editing the ship to address easier?
Thanks
www.thecablestation.com
www.theCableStation.com
"If we restrict liberty to attain security we will lose them both."
Your question is a general Zen Cart question and isn't related specifically to Fast and Easy Checkout. However, you would need to modify the edit link to point to this page in MY ACCOUNT, and then add some code to redirect back into the checkout if that was the referring page.
Thanks, I will repost in General
www.theCableStation.com
"If we restrict liberty to attain security we will lose them both."
I am using FEC and Authorize.
right now if the credit card is declined, it just reloads the order page... I need to set up some kind of unique error identifier, so when it comes back it tells the customer what is wrong.... like:
1. general & any unexpectederrors (server timeout, etc)
2. declined (no chedder in the bank)
3. avs mismatch (don't know which house is theirs)
this is critical, we are gettin 30 calls & emails a day from customers saying, "I don't know if my order went through, the page just keeps reloading..."
thanks,
Eric
MonkFunk Music Community
Free Music Website
Hey Numinix, very useful contrib, thanks!
One issue, though - it seems to crash under the following conditions:
If the "ship to" country is not defined or listed as "skip" in the shipping module, pressing "Continue Checkout" (main_page=checkout) causes the crash. Same crash occurs if you try to select an unsupported country from the address book (main_page=checkout_shipping_address).
The crash shows up as "Internet Explorer cannot display the webpage" in IE and "Page Load Error - Redirect Loop - server is redirecting the request for this address in a way that will never complete" in Firefox.
Unmodified (stock) ZC will not proceed from checkout Step 1 to Step 2 until you change the shipping address to a country that is supported by at least one shipping module, but FEC just crashes.
Using FEC 1.16, ZC 1.3.8a with SSL enabled.
Any ideas?
Dan G.
Notebook Solutions Inc.
http://www.notebooksolutions.ca
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