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  1. #11
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    Default Re: Move to production is not working

    OK ... I installed FileZilla.
    Re-uploaded all of the files using it.
    SAME PROBLEM - when I try to run the installer, I just get a blank page.

  2. #12
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    Default Re: Move to production is not working

    What's in the installer log in your /cache/ folder?
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #13
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    Default Re: Move to production is not working

    What happens if you edit the /zc_install/includes/install_params.php file and change this line:
    Code:
      define('STRICT_ERROR_REPORTING', false);
    to:
    Code:
      define('STRICT_ERROR_REPORTING', TRUE);
    ... and run the zc_install/index.php again?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #14
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    Default Re: Move to production is not working

    Quote Originally Posted by DrByte View Post
    What's in the installer log in your /cache/ folder?
    My /store/cache folder only has one file in it: index.php

  5. #15
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    Default Re: Move to production is not working

    The file is actually "installer_params.php" not "install_params.php" ...
    I set STRICT_ERROR_REPORTING to true.
    Same problem - blank page.

  6. #16
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    Default Re: Move to production is not working

    Could the .htaccess files have anything to do with this? I have not touched them. What got loaded up to the server is the original distribution files.

  7. #17
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    Default Re: Move to production is not working

    You could try renaming the .htaccess file to htaccess_OFF as a test to see whether your server doesn't like the supplied .htaccess protections.

    You could also look in the server's apache errorlog to see what it's recording as the cause of the blank page.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #18
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    Default Re: Move to production is not working

    I turned on error reporting on my host, and now I have more information:

    When I try to run the installer (www.mysite.com/store/zc_install), php error reporting is telling me this:

    Code:
    Warning: include(includes/installer_params.php) [function.include]: failed to open stream: No such file or directory in /vservers/meatormotion/htdocs/store/zc_install/includes/application_top.php on line 41
    
    Warning: include() [function.include]: Failed opening 'includes/installer_params.php' for inclusion (include_path='.;c:\php\includes') in /vservers/meatormotion/htdocs/store/zc_install/includes/application_top.php on line 41
    If I click on [function.include], which is a link in the error message, it says this:

    Code:
    Not Found: The requested URL /store/zc_install/function.include was not found on this server

  9. #19
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    Default Re: Move to production is not working

    Line 41 in the application_top.php file is:

    Code:
     include('includes/installer_params.php');
    That file does exist and I can open it using my default editor (WordPad) in FileZilla.

    That include at line 41 is the first include that the file tries to do.

  10. #20
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Move to production is not working

    This is indicative of a corrupt file upload

    More over:
    That file does exist and I can open it using my default editor (WordPad) in FileZilla.
    Doing things in wordpad is highly suspect as it can add unwanted items to files

    AND doing it through your FTP session is also not the recommended method.

    When editing,FTP the file to your local and open it ONLY in a PLAIN text editor like notepad or one of the CODE editors available.

    Try re-FTP'ing the files with filezilla and note any errors that may appear in the bottom window
    Zen-Venom Get Bitten

 

 
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