Image Handler 2 (for ZC v1.3.8 ONLY) Support

[e81ny]

Hello everyone,

During the process when I was trying to figure out what's wrong and fix the problems, I noticed that when I switched off "IH resize images", all the images will show up but of course the enlarged images are the original file size (whatever was uploaded). When I switched ON "IH resize images", lots of images (both small and medium) just won't show up.

It seems that my client has accidently "removed IH from database" and uploaded some product images. Later he installed the IH again. That's when he noticed that the new product images won't show up.

I have tried removing IH from database, clear image cache, install IH again and then re-upload product image. But product image still won't show up...

What else can I do to fix the situation?

Thanks for any help!

[tophand]

Hello everyone,

During the process when I was trying to figure out what's wrong and fix the problems, I noticed that when I switched off "IH resize images", all the images will show up but of course the enlarged images are the original file size (whatever was uploaded). When I switched ON "IH resize images", lots of images (both small and medium) just won't show up.

It seems that my client has accidently "removed IH from database" and uploaded some product images. Later he installed the IH again. That's when he noticed that the new product images won't show up.

I have tried removing IH from database, clear image cache, install IH again and then re-upload product image. But product image still won't show up...

What else can I do to fix the situation?

Thanks for any help!

Good chance that 1 of the images your client uploaded is corrupt and is breaking the page.
If you want to find which one, delete each image (client uploaded) one at a time and then clear the bmz_cache and check the site.
You can delete all the clients image and start fresh with images that has no space in the file name.

[e81ny]

Good chance that 1 of the images your client uploaded is corrupt and is breaking the page.
If you want to find which one, delete each image (client uploaded) one at a time and then clear the bmz_cache and check the site.
You can delete all the clients image and start fresh with images that has no space in the file name.

Thank you very much for your suggestion. My client uploaded almost 100 new products and most of them have problems. Delete them all and re-upload them will take quite some work..

I tried to delete some of the images my client uploaded and, without deleting the product, I uploaded new images. The images show up on the product list page but the product info page is still broken..

see here: http://s266460223.onlinehome.us/shop...=index&cPath=7

If you would click on the first product, you can see the product info page does not display correctly..

What should I do? Delete the product and re-setup the product again? Is there no other easier way to solve the problem?

[ckosloff]

typo here, sorry

[tophand]

Thank you very much for your suggestion. My client uploaded almost 100 new products and most of them have problems. Delete them all and re-upload them will take quite some work..

I tried to delete some of the images my client uploaded and, without deleting the product, I uploaded new images. The images show up on the product list page but the product info page is still broken..

see here: http://s266460223.onlinehome.us/shop...=index&cPath=7

If you would click on the first product, you can see the product info page does not display correctly..

What should I do? Delete the product and re-setup the product again? Is there no other easier way to solve the problem?

Did you clear the bmz-cache after uploading the new images?
Sometime it is better to ftp or use your control panel and delete all the sub-folders in bmz-cache folder.

Most of the site works fine, it is the Floor Lamp category that has the problem. How did the client upload the images?
How many new images did you upload, 12?