Image Handler 2 (for ZC v1.3.8 ONLY) Support

[tophand]

Hi, I have a serious problem with IH2 and have not come across any solutions that work except deactivating IH2.

I posted my problem in a different thread since at that time I was not 100% sure it had to do with IH2:

http://www.zen-cart.com/forum/showthread.php?t=126691

To summarize my problem: I have a shop (about 1000 products) running for many years now. In the last 2 years, I have been using IH2 without any problems. Now since a couple of weeks, after adding new products, the front-end page that displays this product would just blank the part starting where the product display starts. The header and all the stuff that is loaded before the product, is displayed, but not the rest. The same thing happens for categories that contain at least one of the "bad" products, resulting in blanking the whole category!

I've read of other people having the same problem but could not find any answers nor solutions.

Any suggestions on what I could do? If not, are there any automatic resizing alternatives to IH2?

I appreciate your help!

Posted a reply in the other thread.

[countrycharm]

Posted a reply in the other thread.

Have you cleared your cache in image handler? Go to your store admin/tools/image handler/admin/Clear image cache and see if that will do anything for you. If not i'm not sure.

[surfmueller]

Have you cleared your cache in image handler? Go to your store admin/tools/image handler/admin/Clear image cache and see if that will do anything for you. If not i'm not sure.

yes, cleared the cache. but it took only a second or less, is that normal? nevertheless, does not solve the problem.

@tophand: checked titles, but all clean as well.

oh and some more information on the configuration I'm running:
Zen Cart 1.3.8a
PHP 4.49 (could that be the problem???)
MySQL 4.1

[countrycharm]

yes, cleared the cache. but it took only a second or less, is that normal? nevertheless, does not solve the problem.

@tophand: checked titles, but all clean as well.

oh and some more information on the configuration I'm running:
Zen Cart 1.3.8a
PHP 4.49 (could that be the problem???)
MySQL 4.1

No thats not normal. If you are on a shared sever it should have took a little bit more time than that. I would go to your sever and check the bmz_cache and make sure it is set to 777. Check and see if you have anything in there, if not then the problem is somewhere else.

oh and some more information on the configuration I'm running:
Zen Cart 1.3.8a
PHP 4.49 (could that be the problem???
MySQL 4.1

That shouldn't make any difference with this module but I would upgrade if you can. Most severs give you an option in c panel under File Extension or your server may use a different language but it is their. Switch to the extension php5. Check under your store admin/tools/Server Information and make sure GD libraries
or ImageMagick are installed. Let me know.

[surfmueller]

I would go to your sever and check the bmz_cache and make sure it is set to 777. Check and see if you have anything in there, if not then the problem is somewhere else.

the bmz_cache folder is full, folders ranging from 0 to 9 and a to f and in those folders all the image files...

Check under your store admin/tools/Server Information and make sure GD libraries
or ImageMagick are installed. Let me know.

GD libraries are installed.

I mean the weird thing is that this problem is only on some of the products I recently added, not all of them. This is what confuses me the most.
thanks for your support so far!

[countrycharm]

the bmz_cache folder is full, folders ranging from 0 to 9 and a to f and in those folders all the image files...


GD libraries are installed.

I mean the weird thing is that this problem is only on some of the products I recently added, not all of them. This is what confuses me the most.
thanks for your support so far!

If your cache is working right and you cleared it you shouldn't have all those images there that fast. Clear it 2 or 3 time and check. ummm something weird going on. Have you installed any new module before you insert new products to your store?

[surfmueller]

If your cache is working right and you cleared it you shouldn't have all those images there that fast. Clear it 2 or 3 time and check. ummm something weird going on. Have you installed any new module before you insert new products to your store?

ok, tried to clear the cache a couple times through the admin interface, but doesn't seem to work. the bmz_cache folder still contains 16 folders with each having around 300 files in there.

tried to clear it manually (just renamed the original bmz_cache dir and created a new one) but this way, the shop uses the original full-sized images and just downscales them. is that normal? shouldn't IH2 create the resized images of the requested images automatically and put them in the bmz_cache directory?

[limelites]

Does anyone know how to apply the IH2 maximum image size setting to the main image as opposed to just the additional images?