Simple Google Analytics - Support

**countrycharm** · 7 Jul 2009, 03:23 PM

Originally Posted by kramerr

I am getting frustrated with this Analytics mod. I have followed the install instructions correctly. When I go to the Google Analytics page, the status shows "tracking software not installed". What am I doing wrong here ??

Here is a copy of my code:

<?php
/**
* Common Template - tpl_main_page.php
*
* Governs the overall layout of an entire page<br />
* Normally consisting of a header, left side column. center column. right side column and footer<br />
* For customizing, this file can be copied to /templates/your_template_dir/pagename<br />
* example: to override the privacy page<br />
* - make a directory /templates/my_template/privacy<br />
* - copy /templates/templates_defaults/common/tpl_main_page.php to /templates/my_template/privacy/tpl_main_page.php<br />
* <br />
* to override the global settings and turn off columns un-comment the lines below for the correct column to turn off<br />
* to turn off the header and/or footer uncomment the lines below<br />
* Note: header can be disabled in the tpl_header.php<br />
* Note: footer can be disabled in the tpl_footer.php<br />
* <br />
* $flag_disable_header = true;<br />
* $flag_disable_left = true;<br />
* $flag_disable_right = true;<br />
* $flag_disable_footer = true;<br />
* <br />
* // example to not display right column on main page when Always Show Categories is OFF<br />
* <br />
* if ($this_is_home_page) {<br />
* $flag_disable_right = true;<br />
* }<br />
* <br />
* example to not display right column on main page when Always Show Categories is ON and set to categories_id 3<br />
* <br />
* if ($current_page_base == 'index' and $cPath == '' or $cPath == '3') {<br />
* $flag_disable_right = true;<br />
* }<br />
*
* if ($current_page_base == 'index' and $cPath > '0' ) {
*$flag_disable_right = true;
* }
*
* @package templateSystem
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* @version $Id: tpl_main_page.php 7085 2007-09-22 04:56:31Z ajeh $
*/

// the following IF statement can be duplicated/modified as needed to set additional flags
if (in_array($current_page_base,explode(",",'product_info')) ) {
$flag_disable_right = true;
}

if ($current_page_base == 'index' and $cPath > '0' ) {
$flag_disable_right = true;
}

$header_template = 'tpl_header.php';
$footer_template = 'tpl_footer.php';
$left_column_file = 'column_left.php';
$right_column_file = 'column_right.php';
$body_id = ($this_is_home_page) ? 'indexHome' : str_replace('_', '', $_GET['main_page']);
?>
<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

<?php
if (SHOW_BANNERS_GROUP_SET1 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET1)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerOne" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>
<div id="mainWrapper">
<?php
/**
* prepares and displays header output
*
*/
if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_HEADER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) {
$flag_disable_header = true;
}
require($template->get_template_dir('tpl_header.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_header.php');?>

<table width="100%" border="0" cellspacing="0" cellpadding="0" id="contentMainWrapper">
<tr>
<?php
if (COLUMN_LEFT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_LEFT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) {
// global disable of column_left
$flag_disable_left = true;
}
if (!isset($flag_disable_left) || !$flag_disable_left) {
?>

<td id="navColumnOne" class="columnLeft" style="width: <?php echo COLUMN_WIDTH_LEFT; ?>">
<?php
/**
* prepares and displays left column sideboxes
*
*/
?>
<div id="navColumnOneWrapper" style="width: <?php echo BOX_WIDTH_LEFT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_left.php')); ?></div></td>
<?php
}
?>
<td valign="top">
<div id="centerOuterBorder">

<?php if (DEFINE_BREADCRUMB_STATUS == '1' || (DEFINE_BREADCRUMB_STATUS == '2' && !$this_is_home_page) ) { ?>
<div id="navBreadCrumbWrapper"><div id="navBreadCrumb"><?php echo $breadcrumb->trail(BREAD_CRUMBS_SEPARATOR); ?></div></div>
<?php } ?>


<?php
if (SHOW_BANNERS_GROUP_SET3 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET3)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerThree" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>


<?php if ($messageStack->size('upload') > 0) echo $messageStack->output('upload'); ?>


<?php
/**
* prepares and displays center column
*
*/
require($body_code); ?>

<?php
if (SHOW_BANNERS_GROUP_SET4 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET4)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerFour" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>
</div>
</td>

<?php
//if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' && $_SESSION['customers_authorization'] != 0)) {
if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) {
// global disable of column_right
$flag_disable_right = true;
}
if (!isset($flag_disable_right) || !$flag_disable_right) {
?>
<td id="navColumnTwo" class="columnRight" style="width: <?php echo COLUMN_WIDTH_RIGHT; ?>">
<?php
/**
* prepares and displays right column sideboxes
*
*/
?>
<div id="navColumnTwoWrapper" style="width: <?php echo BOX_WIDTH_RIGHT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_right.php')); ?></div></td>
<?php
}
?>
</tr>
</table>
</div>
<div id="bottom"> </div>
<?php
/**
* prepares and displays footer output
*
*/
if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_FOOTER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) {
$flag_disable_footer = true;
}
require($template->get_template_dir('tpl_footer.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer.php');
?>



<?php
if (DISPLAY_PAGE_PARSE_TIME == 'true') {
?>
<div class="smallText center">Parse Time: <?php echo $parse_time; ?> - Number of Queries: <?php echo $db->queryCount(); ?> - Query Time: <?php echo $db->queryTime(); ?></div>
<?php
}
?>


<?php
if (SHOW_BANNERS_GROUP_SET6 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET6)) {
if ($banner->RecordCount() > 0) {
?>
<div id="bannerSix" class="banners"><?php echo zen_display_banner('static', $banner); ?></div>
<?php
}
}
?>

<</div>
<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

</body>

A link to your site would be nice......
Also so Did you go into the admin and go to configuration->Google analytics configuration and enter your Analytics account number? it should not be UA-XXXXXX-1 it should be your actual account number from google.

**econcepts** · 7 Jul 2009, 04:29 PM

[QUOTE=kramerr;751155]I am getting frustrated with this Analytics mod. I have followed the install instructions correctly. When I go to the Google Analytics page, the status shows "tracking software not installed". What am I doing wrong here ??
...
[QUOTE]

The info you sent to the net looks ok. As mentioned in the previous post I sent to you this very much looks like a Google issue.

If you have the proper Analytics ID entered (in Configuration > Simple Google Analytics) then you should be ok. If you did not add a tracking id then of course Google will not find the tracking when it looks.

Post a link to your site so I can look at it. Can't do much without that.

**3Sigma** · 9 Jul 2009, 07:20 PM

econcepts,
I am using the simple google analytics mod for about 3 months. it installed great. I am getting data for all but one very important page:
/index.php?main_page=checkout_success

This page does not get picked up in a content report or as a goal when a sale occurs. So everything works great except the one feature I would really like, conversion tracking.

I have entered it in as a head match goal with this in the input:
/index.php?main_page=checkout_success

I am running zen cart 1.3.8a and also have Fast Easy Checkout mod installed from numinix. Would these two mods conflict? I am also doing AIM CC processing on site with Authorize.net.

Also, the code looks slightly different between what google wants and what displays on my site:
Google Code:

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
try {
var pageTracker = _gat._getTracker("UA-xxxxxxx-1");
pageTracker._trackPageview();
} catch(err) {}</script>

shows on my page:
<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-xxxxxxxx-1");
pageTracker._initData();
pageTracker._trackPageview();
</script>

Any Thoughts on how to resolve this issue?

3Sigma

**kramerr** · 11 Jul 2009, 05:38 AM

I just checked the Google Analytics page...and, it looks like it is working fine !!!

**econcepts** · 13 Jul 2009, 04:35 PM

Originally Posted by 3Sigma

econcepts,
I am using the simple google analytics mod for about 3 months. it installed great. I am getting data for all but one very important page:
/index.php?main_page=checkout_success

This page does not get picked up in a content report or as a goal when a sale occurs. So everything works great except the one feature I would really like, conversion tracking.

I have entered it in as a head match goal with this in the input:
/index.php?main_page=checkout_success

I am running zen cart 1.3.8a and also have Fast Easy Checkout mod installed from numinix. Would these two mods conflict? I am also doing AIM CC processing on site with Authorize.net.

Also, the code looks slightly different between what google wants and what displays on my site:
Google Code:

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
try {
var pageTracker = _gat._getTracker("UA-xxxxxxx-1");
pageTracker._trackPageview();
} catch(err) {}</script>

shows on my page:
<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-xxxxxxxx-1");
pageTracker._initData();
pageTracker._trackPageview();
</script>

Any Thoughts on how to resolve this issue?

3Sigma

Your setup looks correct.

Two things for you to check.

1) Are you running any paid search campaigns (adwords etc..)?

If not, that's the problem. Conversion tracking as I have it there is for tracking Paid Search (PPC) conversion on the checkout success page. If you are not running paid search or have not got a sale from that then your conversions will be "0".

2) if you are running PPC campaigns and you do have conversion tracking turned on (both in the zen cart admin and within google Analytics) then you need to make sure your Conversion Tracking ID for PPC is correct (this is a totally different number than your Google Analytics Tracking ID).

3) If you are talking about "ecommerce tracking" (conversions) on the thank you (checkout success page), this come built in with my module by default (nothing to change on the admin side of zen cart).

If you are not seeing any "ecommerce conversions" in your Google Analytics then you need to check to make sure you havee told Google Anlaytics that you are an "ecommerce site" by turning that on (again, done from within your Google Analytics profile page ... not from within Zen Cart.)

There is not conflict with the FEC module and my mod works just fine with it so that is not the issue (I'm using that mod with my tracking on a number of sites without a problem.)

The key here is to make sure you are talking about the proper "conversion tracking" figure.

If you are talking about "conversion tracking" as it relates to paid search (which is activated from within the Zen Cart admin by saying "yes" to conversion tracking) then you MUST be running a paid search campaign for it to work and the paid search tracking id number (different from your Google Analytics tracking ID number) must be plugged into the proper location in your zen cart admin.

If however you are talking about tracking "ecommerce conversions" then you need to make sure you told Google you are an "ecommerce site" from within your profile. My mod handles the rest.

**econcepts** · 13 Jul 2009, 04:35 PM

Originally Posted by kramerr

I just checked the Google Analytics page...and, it looks like it is working fine !!!

Glad to hear you got it working :)

**iscatech** · 13 Jul 2009, 05:29 PM

Hello, I have installed this add-on and it almost works.

2 things are not working:

Ecommerce reporting shows no sales

I have enabled the "Ecommerce Website" through Google Analytics.

Goals are not being tracked, my funnel looks like this:

1. /index.php?main_page=product_info
2. /index.php?main_page=shopping_cart
3. /index.php?main_page=checkout_shipping
4. /index.php?main_page=checkout_payment
5. /index.php?main_page=checkout_confirmation

Ideas? Thanks!

**iscatech** · 15 Jul 2009, 12:54 AM

Forgot to add, the store is at: http://www.iscatech.com/ecommerce/

Thanks!

**mcarbone** · 15 Jul 2009, 07:12 PM

Hi,

I apologize if this problem was posted elsewhere, but my google analytics is no longer tracking.

I installed the simple google analytics mod and updated my includes/templates/my_template/common/tpl_main_page with this code:

<?php include($template->get_template_dir('tpl_footer_googleanalytics.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer_googleanalytics.php'); ?>

I also updated the admin with the google account number and tested. Everything worked fine at that point. Since then I have had two orders that did not register with Google Analytics.

I also have JROX installed, however that integration is in the tpl_footer.php file.

Any feedback always immensly appretiated!

Thank you,

Michelle

**econcepts** · 22 Jul 2009, 03:56 PM

Originally Posted by iscatech

Hello, I have installed this add-on and it almost works.

2 things are not working:

Ecommerce reporting shows no sales

I have enabled the "Ecommerce Website" through Google Analytics.

Goals are not being tracked, my funnel looks like this:

1. /index.php?main_page=product_info
2. /index.php?main_page=shopping_cart
3. /index.php?main_page=checkout_shipping
4. /index.php?main_page=checkout_payment
5. /index.php?main_page=checkout_confirmation

Ideas? Thanks!

Make sure your goal url is as follows:

I can't see that part of your setup but that could cause the problem you mention. It should be:

/index.php?main_page=checkout_success (notice the slash in front)

If that does not work then I have had success with entering the full url to the success page as such:

https://www.yourdomain.com/index.php?main_page=checkout _success

Either one of those should work for you.

Let me know if either of those work.

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