Simple Google Analytics - Support

[dutch]

Yeah, I read the install readme .txt and now I'm wondering the same thing. Is it possible to pay you to install this?

[DivaVocals]

Seriously folks.. this is the EASIEST of the Google Analytics add-ons to install.. and it works INSTANTLY!!! Now if you REALLY wanna pay someone...... but seriously.. you really should be able to install this with NO issues..

[countrycharm]

Seriously folks.. this is the EASIEST of the Google Analytics add-ons to install.. and it works INSTANTLY!!! Now if you REALLY wanna pay someone...... but seriously.. you really should be able to install this with NO issues..

If folks would just read the read me file real SLOW that comes with a module they will know how to install with no problems. I'm not pointing no fingers.

[econcepts]

Is it possible to pay you to install this?

Sure. Send me a private message and I can get you all the details on that. I can get it in place for you.

[econcepts]

Seriously folks.. this is the EASIEST of the Google Analytics add-ons to install.. and it works INSTANTLY!!! Now if you REALLY wanna pay someone...... but seriously.. you really should be able to install this with NO issues..

Thanks for the compliment. I tried to make it as easy as possible and I have heard it is by far the easiest to install of all GA modules (and one of the few that actually works the way it should.)

I appreciate the feedback and am glad to see it acts and installs the way I intended it to.

:)

[DivaVocals]

I meant what I said.. I tried one of the other popular mods 1st, and when it didn't work, I decided nto to mess around.. I uninstalled it, came here installed yours, and BAM it worked IMMEDIATELY.. I'm sold!

Thanks for the compliment. I tried to make it as easy as possible and I have heard it is by far the easiest to install of all GA modules (and one of the few that actually works the way it should.)

I appreciate the feedback and am glad to see it acts and installs the way I intended it to.

:)

[GoingGear]

OK, I've read through most of this thread, but still need some help.

I have had this mod installed on my site since around January of this year. It has worked great for traffic, but the ecommerce tracking is way off, and I can't figure out why.

Some info:

-I have ecommerce marked to "yes" in GA.
-I am using the latest version of ZC and SGA.
-Again, the traffic info tracks just fine.
-I accept Paypal, Google Checkout, checks/money orders, and credit cards through Paypal Pro
-I have tried both urchin and the other code, neither seem to make a difference

Now, here's the weird part. I average around 20 orders per day, but only about 1 every few days shows up in ecommerce tracking in GA. When I put through a test order, I do not see any SGA code in the page source, but it is obviously sometimes working, since some random orders do get captured by GA. The orders that are captured do not correspond to any particular payment method and appear to be randomly distributed among the available methods.

Here are my settings:

Analytics Account XXXXX <---I have this as the correct ID
Target Address delivery
Affiliation Info
Use sku/code products_id
Activate Conversion Tracking No
Use Older "urchin.js" Tracking Code No
Google AdWords Conversion Tracking Number
Google AdWords Language en_US

The site is goinggear.com and I would appreciate any help anyone could throw my way. I'm sure I missed a simple step and made a dumb mistake, but I can't figure out what it is even after checking the files again and again. I am thinking maybe it is a setting in ZC, but after reading the tutorials and descriptions for each, I can't figure out what it might be.

[econcepts]

GoingGear,

Looks like you don't have the initial code installed correctly on the site. I go to your site and from the home page do a view source. I see no Analytics code anywhere.

I suspect this is because you have an issue with your footer. I also noticed that while looking at your source. It appears that your footer shows on some pages (like product pages) but not on others (like the home page etc...) This will cause inconsistencies in reporting.

If you look at your source you'll see it stops dead at the following "What's New" section:

<!--// bof: whatsnew //-->
<div class="rightBoxContainer" id="whats_new" title="New Products" style="width: 150px">
<div class="ctrlsclose3"><a href="#"><span class="closeright"></span></a></div>
<div class="ctrls"><a href="#"><span class="min minmaxright"></span></a></div>
<h3 class="rightBoxHeading" id="whatsnewHeading">New Products</h3>
<div class="sideBoxContent centeredContent"><a href="http://goinggear.com/index.php?main_page=product_info&amp;cPath=14_46&amp;products_id=348"><img src="images/tiabloaceg.jpg" alt="Tiablo ACE-G CREE MC-E Flashlight" title=" Tiablo ACE-G CREE MC-E Flashlight " width="100" height="75" /><br />Tiablo ACE-G CREE MC-E Flashlight</a><div>$147.99</div></div><div class="sideBoxContent centeredContent"><a href="http://goinggear.com/index.php?main_page=product_info&amp;cPath=14_44&amp;products_id=347"><img src="images/nitecoredi.jpg" alt="NiteCore Defender Infinity CREE XP-E R2 LED Flashlight" title=" NiteCore Defender Infinity CREE XP-E R2 LED Flashlight " width="100" height="75" /><br />NiteCore Defender Infinity CREE XP-E R2 LED Flashlight</a><div><span class="normalprice">$82.99 </span>&nbsp;<span class="productSpecialPrice">$65.00</span><span class="productPriceDiscount"><br />Save:&nbsp;22% off</span></div></div><div class="sideBoxContent centeredContent"><a href="http://goinggear.com/index.php?main_page=product_info&amp;cPath=14_46&amp;products_id=349"><img src="images/tiablorps.jpg" alt="Tiablo A10/ACE Remote Pressure Switch" title=" Tiablo A10/ACE Remote Pressure Switch " width="100" height="67" /><br />Tiablo A10/ACE Remote Pressure Switch</a><div>$20.00</div></div></div>

<!--// eof: whatsnew //-->

Just stops. This is likely because something else you installed (probably directly after the what's new section) is causing the page to stop loading. It might be under certain browsers or all, it might be sporadic or not (I can't tell) but that is definitely one issue.

Here are some other things to do after you correct that:

1) Use the urchin code to get more accurate results on ecommerce tracking (the ga.js version has a bug on GOOGLE's end that to date I have yet seen corrected by them. As a result the ecommerce tracking results can be off.)

The rest sounds like you are ok.

Report back here and let me know if this helps.

Thanks!

[BassFace]

Just to add my two cents to what econcepts just said. A simple mistake in php coding, in a sidebox for example, like a missing semi-colon or a single-quote character out of place or missing can cause this kind of behavior, too.

I added a custom sidebox (a twitter latest-tweets box) and made a simple mistake like that - messed all kinds of things up 'below' that code.

Also, make sure your analytics code isn't inside of a conditional statement (an 'if' block, for example).

[joe3b]

This is a great add on!