Return Authorization Module (RMA)

[countrycharm]

Hi Clyde I had a customer who had to replace a item this morning and when they tried to send a return it just keeps showing a error message. Errors have occured on your submission! Please correct and re-submit! I have a test account on my site where I bought something now I am trying to return it but I get that error message too. If you want to log on to my test account you have my email address and my password I use to do so. See if you can see a reason for why it's not working. I have the latest version installed. I would appreciate it so much.

I'll check it out and see if I can narrow it down.

Which of the required fields is throwing the error and what does it say next to it?

Here's the error message
Address must contain a minimum of 5 characters

This is the address in the field
22525 Buena Vista Rd

Hi Clyde did you have a chance to check this out for me. Thank you in advance.

[clydejones]

Hi Clyde did you have a chance to check this out for me. Thank you in advance.

I did check and fixed the problem.

I just uploaded an updated version which should be available soon.

If you want the fix before that just let me know.

[countrycharm]

I did check and fixed the problem.

I just uploaded an updated version which should be available soon.

If you want the fix before that just let me know.

Oh OK I didn't know if it was on your end or mine. If it is just a minor problem I can fix it if you tell me which file it is in. Thank you again.

[clydejones]

Oh OK I didn't know if it was on your end or mine. If it is just a minor problem I can fix it if you tell me which file it is in. Thank you again.

Here's the fix.

Just unzip the package, rename the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) and upload the entire includes folder to your server.

countrycharm_fix.zip

[countrycharm]

Here's the fix.

Just unzip the package, rename the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) and upload the entire includes folder to your server.

countrycharm_fix.zip

Thank You Clyde, that was it whatever you did fixed it. Works like a charm now.