Return Authorization Module (RMA)

[frank18]

Thanks for replying Clyde,
I'll keep an eye out for the upgrade.

David

http://www.zen-cart.com/forum/showpo...&postcount=101

[countrycharm]

Hi Clyde I had a customer who had to replace a item this morning and when they tried to send a return it just keeps showing a error message. Errors have occured on your submission! Please correct and re-submit! I have a test account on my site where I bought something now I am trying to return it but I get that error message too. If you want to log on to my test account you have my email address and my password I use to do so. See if you can see a reason for why it's not working. I have the latest version installed. I would appreciate it so much.

I'll check it out and see if I can narrow it down.

Which of the required fields is throwing the error and what does it say next to it?

Here's the error message
Address must contain a minimum of 5 characters

This is the address in the field
22525 Buena Vista Rd

Hi Clyde did you have a chance to check this out for me. Thank you in advance.

[clydejones]

Hi Clyde did you have a chance to check this out for me. Thank you in advance.

I did check and fixed the problem.

I just uploaded an updated version which should be available soon.

If you want the fix before that just let me know.

[countrycharm]

I did check and fixed the problem.

I just uploaded an updated version which should be available soon.

If you want the fix before that just let me know.

Oh OK I didn't know if it was on your end or mine. If it is just a minor problem I can fix it if you tell me which file it is in. Thank you again.

[clydejones]

Oh OK I didn't know if it was on your end or mine. If it is just a minor problem I can fix it if you tell me which file it is in. Thank you again.

Here's the fix.

Just unzip the package, rename the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) and upload the entire includes folder to your server.

countrycharm_fix.zip

[countrycharm]

Here's the fix.

Just unzip the package, rename the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) and upload the entire includes folder to your server.

countrycharm_fix.zip

Thank You Clyde, that was it whatever you did fixed it. Works like a charm now.

[BigAl49]

Hi Doc, sorry for the late reply, migraines!

I tried them both but now it is on LF. It is on an Apache server.

Thanks for trying to help, I know you must be busy with the release of 1.3.9a.

[clydejones]

Hi Doc, sorry for the late reply, migraines!

I tried them both but now it is on LF. It is on an Apache server.

Thanks for trying to help, I know you must be busy with the release of 1.3.9a.

does this have anything to do the the Return Authorization Module?

[countrycharm]

does this have anything to do the the Return Authorization Module?

Hi Clyde I don't know if it has anything to do with the add on or not but it does look like what BigAl49 says. His example is correct. It comes jumbled up. All the rest of my emails mailed to me look OK just this one is mess up just like he says. E-Mail Linefeeds is set to LF

[BigAl49]

Sorry Doc,

From message #418

What setting do you have for the following:

admin -> configuration -> email options

E-Mail Linefeeds