ozpost shipping module

[Mike_Dean]

Thanks Rod, but I have always allowed for letters for overseas. We didn't make changes to ways we sent items. If I look at my admin section for Ozpost I see the following options ticked for Overseas: Letters, Registered Letters, Air Parcels, Registered Air Parcels and Insured Air Parcels.

Is there something else obvious that I am over looking?

I don't mind working for the answer, I am only a dumb end user so you have to use little words and big hints

Did you check, as per Rod's suggestion, the size/weight of the item that was causing the issue ?

Mike