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[gprit]

Well that would be ideal but she has enough trouble resizing images to display correctly without trying to get her to get to grips with FTP and server URL's at this stage...fine for people who use it all the time but can be daunting to someone trying to get to grips with Zen Cart for the first time.

Cut and Paste is such a simplistic method it should work.

[schoolboy]

... such a simplistic method it should work.

Rule of thumb:

The more simple something is for a user, the more complex the code needed to drive it.

Consider a site that comprises:

1. A header logo
2. An input field
3. A submit button

One example of such a site cost $1.75 billion to build, and about $750,000,000 to maintain annually. It has over 12,000 servers worldwide...

It's called Google

Just becuase something LOOKS simple does not mean that it IS simple.

What IS simple, is to spend an hour with your client teaching her a few basics.