Export Shipping & Order Information

[econcepts]

Hi,

I just upgraded from 1.3.8 to 1.3.9b but I can't get this to work now.

I filled out the export fields the same way I always did. The screen shows me my new orders, but the export creates a blank file. It then updates the new orders to download_ship = yes, so it thinks it exported them correctly. But my file is empty except for the header.

I will mention that for some reason when I upgraded, it wiped out all of these files. Not sure why, but I reinstalled.

Any ideas?

Thanks,
Susie

That's odd, an upgrade should not alter any of these files as non are native to zen. In any event, which version did you install after upgrade?

Did you try to install the same version you were running previously? If not, make sure you use the 1.3.1 version (if not using your previous version.)

[econcepts]

i also modified other countries names, i have forgotton when i modified them and which countries i modified.
now i know the orders exported are just part of my orders, but i dont know what do i export all orders i need.
any ideas?

Since the contribution pulls and matched based on country (for shipping purposes) changing those will likely cause an incorrect match and thus skip any orders whose country did not match what the order had (when placed.)

The way around this is to remove the country portion of code totally (see link posted by dhcernese below).

I am thinking of removing countries all together because I am seeing those altered on various sites and see it causing problems. I know a lot of users need it however for shipping etc... so I hate to get rid of it.

[susb8383]

hich version did you install after upgrade?

Did you try to install the same version you were running previously? If not, make sure you use the 1.3.1 version (if not using your previous version.)

Hi,

I had downloaded 1.3.0, but just now I downloaded and installed 1.3.1. Same problem, two orders show on the screen but the exported file is blank except for headers.

Maybe something changed with the way the fields need to be filled out?

Here are the fields I checked (all others left blank):

Export First and Last Name into Separate Fields.
Include Header Row In Export

Any order status

One product per row

Shipping Method
Shipping Total
Phone Number
Order Total
Order Date

Order Tax Amount
Order Subtotal
Order Discount
Payment Method
Order Status

Full Product Details


Could you try it with exactly these fields filled out and see if it works for you?

Thanks, Susie

[susb8383]

Well, I tried it with different combinations of those fields filled out, and nothing works. I even clicked Include Orders Already Downloaded and gave it a big date range, but I still got no records.

Then I reinstalled the last version that worked for me which was 1.2.4. It worked fine.

So there's something about these latest versions that made it stop working for me.

I could just keep using 1.2.4 but I'm sure someday it won't work anymore as ZenCart progresses.

I'm using Firefox 3.6.6 on Windows XP Professional Version 2002 Service Pack 3.

I have Zen 1.3.9.

--Susie

[dhcernese]

Well, I tried it with different combinations of those fields filled out, and nothing works. I even clicked Include Orders Already Downloaded and gave it a big date range, but I still got no records.

Then I reinstalled the last version that worked for me which was 1.2.4. It worked fine.

So there's something about these latest versions that made it stop working for me.

I could just keep using 1.2.4 but I'm sure someday it won't work anymore as ZenCart progresses.

I'm using Firefox 3.6.6 on Windows XP Professional Version 2002 Service Pack 3.

I have Zen 1.3.9.

--Susie

My experience is the same as yours, only I stuck with 1.2.2 until I fixed the most recent one and posted it (by taking out code that doesn't work for me).

[econcepts]

Well, I tried it with different combinations of those fields filled out, and nothing works. I even clicked Include Orders Already Downloaded and gave it a big date range, but I still got no records.

Then I reinstalled the last version that worked for me which was 1.2.4. It worked fine.

So there's something about these latest versions that made it stop working for me.

I could just keep using 1.2.4 but I'm sure someday it won't work anymore as ZenCart progresses.

I'm using Firefox 3.6.6 on Windows XP Professional Version 2002 Service Pack 3.

I have Zen 1.3.9.

--Susie

Thanks for the info Susie.

The big thing that changed between 1.2.4 and 1.3 versions was the addition of the country codes etc...

I am very much considering removing them in the code as dhcernese has done in their code to get it working for them.

I may do this until there is a viable way to get the countries integrated (right now there appears to be too many differences in users setups to make it work universally.)

To answer your previous questions, I tested all your settings and it works for me. But again, that is a setup which is likely different from yours in other respects.

[trickobrien]

Is anyone aware of any conflict isuues between Super Orders and Export Shipping & Order Information contributions

both running on 13.9d?

thanks in advance

[econcepts]

Is anyone aware of any conflict isuues between Super Orders and Export Shipping & Order Information contributions

both running on 13.9d?

thanks in advance

I'm running both and know of a number of stores running both with no issues.

[Danielle]

Hi there,
I have installed this mod and it is fantastic! I'm just wondering if there is a way to split up the shipping method field into two fields, Shipping Method and Shipping Company. For example, if a customer uses UPS Ground, I want the Shipping Method to say Ground and the Shipping Company to say UPS. We are using it to send orders via FTP to a fulfillment warehouse, and they require it in that format.

Thanks!

[econcepts]

Hi there,
I have installed this mod and it is fantastic! I'm just wondering if there is a way to split up the shipping method field into two fields, Shipping Method and Shipping Company. For example, if a customer uses UPS Ground, I want the Shipping Method to say Ground and the Shipping Company to say UPS. We are using it to send orders via FTP to a fulfillment warehouse, and they require it in that format.

Thanks!

Currently there is no way to do this. I could customize it for you if you wanted to include that ability. I wouldn't release it as a new upgrade as it is very specific to your needs.

If interested, send me a PM and we can find out how to get it done.

Thanks!