Quote Originally Posted by philip937 View Post
Resloved.

Im guessing that when it checks email preference it finds preference where email = customers email, but with COWOA its finding the without account with text only set first.

I have reported to the forum for the contribution.
Did you figure out how to get COWOA to send HTML email to customers instead of text messages? I can't figure it out either, and I don't see any other posts about this issue elsewhere.

Did you get any responses on the forum? If so, please point me to the link. Otherwise, let me know if you have found a solution on your own.

Thanks!