Quote Originally Posted by badarac View Post
I made the change and it still doesn't detect the checlout success module. Here's what is being generated on the checkout success page:

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-xxxxxxx-1");
pageTracker._initData();
pageTracker._trackPageview();
</script></body></html>

I made the change two places in the file. Here is the version info from the install file:
Version Date: v 1.2.2 01/09/2008 Eric Leuenberger (Zen ID: econcepts) http://www.zencartoptimization.com. If there's a different version available somewhere for download I'll be happy to try it.
A few things.

1) Your tracking code is not in place. I see 'UA-xxxxxxx-1' and that should be your tracking code. Make sure you enter that code within the admin or the tracking will not work.

2) Are you running any affiliate programs or anything else that might affect the checkout page? If so, there is a different way I'll have you integrate it. Sometimes those mods make alterations to the checkout success page that override any tracking.

3) You might want to switch to the Urchin form of the tracking for a short time as it is more accurate on ecommerce tracking. But I don't see the ecom tracking code on the thank you page (likely due to other mods which alter the checkout success page as mentioned) and so this is just a side note to consider.

Let me know answers to the above and if you want to send me a url to the site I can look at that as well.