Several Issues all at once - Please Help!

[stevesh]

All of your problems may well be caused by the fact that your site is inside a frame. A poor practice and offers no advantage. If your host requires that your store be in a frame in order to use their chat software, you need a new host, or need to forget the live chat thing.

Try removing the frame and see how things work.

[gbengoose]

the website is www . international entertainment store . com.

I will check out the frame issue now.

[kobra]

Yes, good call by stevesh

Your site is in a frame and frames are not to be used for a ZenCart as they break many functions as your are experiencing

[gbengoose]

All of your problems may well be caused by the fact that your site is inside a frame. A poor practice and offers no advantage. If your host requires that your store be in a frame in order to use their chat software, you need a new host, or need to forget the live chat thing.

Try removing the frame and see how things work.

When you say frame do you mean template? I bought the template for my website from www.templatemonster.com.

I have disabled the dialogue (chat) feature on my website and hope that will fix everything.

[gbengoose]

All of your problems may well be caused by the fact that your site is inside a frame. A poor practice and offers no advantage. If your host requires that your store be in a frame in order to use their chat software, you need a new host, or need to forget the live chat thing.

Try removing the frame and see how things work.

Very good call Steve!!! Everything is back to normal. I still would like to know about the template. Is that what you mean by frame?

[kobra]

I still would like to know about the template.

Template Monster is the worst choice for a provider one can make

Is that what you mean by frame?

No, your whole site WAS in a frame - -it is not now

[stevesh]

The frame was apparently a requirement of the chat thing. There are other Live Chat options if you need that feature.

There's one here - I haven't used it:

http://www.zen-cart.com/index.php?ma...oducts_id=1768