Local Sales Tax Mod - Support Thread

I've seen a few posts about the local tax mod repeating the tax output, but I haven't found a solution in this thread. Forgive me if I've missed something.

I'm in NY, and installed the Local Tax mod as well as the sql table that has the NY local taxes by zip code. I have a state tax zone for NY set up at 4% tax and then the local taxes are added to that 4%.

In my test order I'm shipping to zip code 12419 in Ulster County NY. What seems to be happening is that the tax module is calculating zero tax UNTIL it finds a matching Ulster Co zip code, then keeps adding the tax until it runs out of zip codes. I've attached the rather lengthy debug that shows the shopping cart subtotal and total.

I've tried setting the tax display to combined and separate, it makes no difference.

The New York state zone has a priority of zero (should it be something different?)

I've also tried changing the order of the order total modules to no avail.

gwynwyffar and all,
There was a fix posted a while back to take care of the repeating taxes issue you can read through it here ->
http://learnwebtutorials.com/how-to-fix-zencart-display-of-local-sales-tax. Did you make those changes already?

PLEASE BE AWARE, depending on your tax structure this fix can cause other problems, especially if you have multiple tax classes.

I have been working on an update to the mod to help resolve all of these issues. I will try to get it posted tonight.

LadyHLG

Yes I did attempt that fix, and then no local tax at all would show. I'll wait for your update, thanks so much for the response.

OK gwynwyffar,
Please try the update attached, just upload the new files to over write the current ones (only 2 of them).

Let me know what happens!
LadyHLG

I went into OT modules and removed the mod and then reactivated it after uploading the new files.

With debugging on, using 12419 as my test zip code and 12486 as store zip code, when I go to check out, after the shipping page, I get a white page with:

Taxing based on: Shipping
Taxing For Zone: 190
Local Store Tax For: 12486

and nothing more. It will not let me move forward with the checkout process.

With debug off, I just get a blank white page.

gwynwyffar,
Are you using the most current version of ZenCart?

LadyHLG

I'm using version 1.3.9h hosted on an Apache 2.2.19 server running PHP 5.3.6

I also tried the mod on a clean Zen Cart install, as my live install is slightly modded. The same thing happened on the clean install.

gwynwyffar,
I just sent you a PM.
LadyHLG

I would like to hear from anyone else who tries the update posted above. Please let me know if there are any problems.
I will give it a week or so and if I dont hear anything I will post it to the downloads.

LadyHLG

sorry to reask this if it has already been answered somewhere but it is hard to read through a billion pages of posts. is there a way to display the combined total of the taxes rather than each one seperate?
for example:
California Tax: $1.13
San Diego Tax: $.0.45

Becomes
Tax: $1.58

Thank you!

gunnzo:

is there a way to display the combined total of the taxes rather than each one seperate?

Under Configuration, go to "My Store". Abount half way down find "Show Split tax Lines" Set this to False

gwynwyffar:

I went into OT modules and removed the mod and then reactivated it after uploading the new files.

With debugging on, using 12419 as my test zip code and 12486 as store zip code, when I go to check out, after the shipping page, I get a white page with:

Taxing based on: Shipping
Taxing For Zone: 190
Local Store Tax For: 12486

and nothing more. It will not let me move forward with the checkout process.

With debug off, I just get a blank white page.

Am getting the same issue. Have 1.39h and using 'city' for delimiter on the local sales tax and 'Chicago' for the qualifier and this shows up, no matter if I select Chicago destination or Florida destination.
**
Cache error reads:**

[12-Jul-2011 17:18:15] PHP Warning: Cannot modify header information - headers already sent by
(output started at
/home/XXXXXX/public_html/includes/modules/order_total/ot_local_sales_taxes.php:51)
in
/home/XXXXXX/public_html/includes/functions/functions_general.php on line 45

Here are some new files for you to try.
This should be all the files for the mod so upload them all and overwrite the previous files, uninstall then reinstall the mod.

Let me know what happens.

LadyHLG

LadyHLG:

Here are some new files for you to try.
This should be all the files for the mod so upload them all and overwrite the previous files, uninstall then reinstall the mod.

LadyHLG

:clap: This worked. Thanks!

Using version downloaded 6/28/2011.
County and Other tax calculations affected when city tax present.

'State Sales Tax' calculates correctly
'City Sales Tax' calculates correctly
'County Sales Tax' calculates correctly if there is no city tax
'County Sales Tax'' equals city tax when there is a city tax (bad calculation)
'Other Tax' calculates correctly if there is no city tax
'Other Tax' equals city tax when there is a city tax (bad calculation)

Example 1 (outside city, but within county and RTA district):
Sub-Total: $5.99
Shipping: $3.65
2.9% State: $ 0.17
2.5% City: $ 0.00
1% County: $ 0.06
1% RTA: $ 0.06
Total: $ 9.93

Example 2 (inside city, county and RTA district):
Sub-Total: $5.99
Shipping: $3.65
2.9% State: $ 0.17
2.5% City: $ 0.15
1% County: $ 0.15 (should be $0.06)
1% RTA: $ 0.15 (should be $0.06)
Total: $10.26 (should be $10.08)

I verified tax rate table settings for city and county taxes set for 1%

How to fix please?
Ron

I decided to uninstall the Local Sales Tax Mod v.2.5 and use TaxCloud instead.

I did not find uninstall instructions in this mod, however I removed each of the files that came with the mod and then after reviewing the SQL file, used phpMyAdmin to "Drop" the 'tax_rates_local' table.

As far as I can find, this should have completely removed the mod, however my customers are seeing this warning message on checkout Step 2 Checkout Payment:
WARNING: Could not locate language file: includes/languages/english/modules/order_total/ot_local_sales_taxes.php

I used the Developer's Tool kit to search for any instance of ot_local_sales_tax.php and came up with no matches.

I currently have the following Order Total Modules installed (as listed in Admin > Moduies -> Order Total:
ot_coupon
ot_shipping
ot_subtotal
ot_tax
ot_total

Local taxes are no longer shown during checkout (as expected) and the state tax appears to be correct.

Any idea how to get rid of this warning message? Which file would generate this message?.... I can restore the original from before the add-on.

Thanks in advance.. Ron

Will this mod work on 1.3.8a? I am utilizing other mods that have not been updated to 1.3.9 yet.

Hi,

First let me say that this is a great module, and it was a relief to find it (setting up tax calculations sounded daunting at first). :smile:

I have installed the taxcloud v1.4 module on zencart v1.3.9h and it is calculating tax correctly and adding it during the checkout process. Server is running PHP 5.2.17 and I double checked the SoapClient is installed.

The problem I'm having is when you click "confirm order" on the "main_page=checkout_confirmation" page, it loads the "main_page=checkout_process" page and it only says "Setting order totals for taxcloud" at top left. That page doesn't redirect to the confirmation page, it just loads and stays. If I refresh on that page it loads the "main_page=shopping_cart" and the cart is empty.

Also, the confirmation email that gets sent for the order doesn't show any tax in the order totals, and the actual order total doesn't include the tax amount that was calculated on the checkout pages (checkout total doesn't match email confirmation total). I have tested many times with different payment/shipping methods and the result is always the same.

If more details are needed to help troubleshoot this problem please let me know. I can even set up a test account on my test site to see exactly what's happening if needed.

jacob.v4ll:

Hi,

First let me say that this is a great module, and it was a relief to find it (setting up tax calculations sounded daunting at first). :smile:

I have installed the taxcloud v1.4 module on zencart v1.3.9h and it is calculating tax correctly and adding it during the checkout process. Server is running PHP 5.2.17 and I double checked the SoapClient is installed.

The problem I'm having is when you click "confirm order" on the "main_page=checkout_confirmation" page, it loads the "main_page=checkout_process" page and it only says "Setting order totals for taxcloud" at top left. That page doesn't redirect to the confirmation page, it just loads and stays. If I refresh on that page it loads the "main_page=shopping_cart" and the cart is empty.

Also, the confirmation email that gets sent for the order doesn't show any tax in the order totals, and the actual order total doesn't include the tax amount that was calculated on the checkout pages (checkout total doesn't match email confirmation total). I have tested many times with different payment/shipping methods and the result is always the same.

If more details are needed to help troubleshoot this problem please let me know. I can even set up a test account on my test site to see exactly what's happening if needed.

jacob.v4ll:
This is not a support thread for the TaxCloud add-on but rather the support thread for Local Sales Tax Mod.
I too attempted to utilize TaxCloud and found that it is not yet ready for prime time. There are several issues with the ZenCart version. The developer is very responsive to inquiries and has been working well with me to resolve issues. However, there were so many issues outstanding I finally removed the add-on and will wait until it is ready for use. Among the issues includes the replacement of one of the Paypal files which are part of the Zencart install. When you have problems with TaxCloud you cannot simply "disable" or de-install TaxCloud (although a button to enable/disable is provided) or you will break your shopping cart. The original paypal file must be restored after you disable or remove the TaxCloud add-on. This kind of interference with the Zencart files is acceptable in my opinion. The TaxCloud approach is very promising however I recommend waiting until the Zencart version is completed.

Thanks for the info ronlee. I would like to say that I disagree with your assessment of taxcloud not being production ready. With all the custom modules, and all the custom configurations out there, it's impossible to know all the variables and prevent some issues from arising.

The issue I was having was a simple code problem that I was able to fix myself with some direction from the taxcloud developer. He will be updating the module with the latest release version which will include that fix as well as some other updates soon.

I would encourage any reluctant admins out there to give the taxcloud module a try as it is a huge time saver and will ensure you are compliant with your tax regulations. If you do by chance come across any issues, be sure to post in the correct taxcloud forum and the developer is very responsive and helpful.

Thanks!
Jacob