Forums / Built-in Shipping and Payment Modules / Table Rate Issues when based on Price (getting 0.00)

Table Rate Issues when based on Price (getting 0.00)

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Started by bunnyrific on 16 Nov 2008, 11:20 PM · Views: 3,960

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16 Nov 2008, 11:20 PM
#1
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bunnyrific

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Table Rate Issues when based on Price (getting 0.00)

First post -- please help.

I've looked everywhere I can think of and haven't found a clue as to what I might be doing wrong here.

Demo store: http://bimbalina.com/zenstore/

Installed Table Rate Clone mod according to instructions (but I was running into this issue before I installed the mod).

Issue:
Rate Table calculations don't seem to be working. Values keep showing as '0.00'.

Information:
I provided rate values as follows:
5:1.00,29.99:3.00,49.99:4.00,50.00:5.00

I selected 'Price' as table method. In one of the two tables, I tried multiple things to get it to work ... including putting $ in front of the amounts. Interestingly, if a % value is at the end (like the example in Admin) -- that with calculate (but nothing else will).

What I'm trying to achieve is a shipping charges as follows:

Order Total...........Shipping Charge

Up to 5.00..................... 1.00
5.01 to 29.99..................3.00
30.00 to 49.99................4.00
50.00 and up..................5.00

The second rate table is for upgraded shipping

Order Total ...........Shipping Charge

Up to 5.00....................5.00
5.01 to 29.99...............7.00
30.00 to 49.99.............8.00
50.00 and up...............9.00

Thanks in advance for your help. I'm sure I am doing something very basic wrong here... I just can't figure it out. :oops:

16 Nov 2008, 11:47 PM
#2
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Re: Table Rate Issues when based on Price (getting 0.00)

DUH - I figured it out.

Basically, my cart value had $65 in it -- the last value I had in the list was '50:5.00'. It should have been 99999:5.00 (or whatever)

19 Nov 2008, 9:42 PM
#3
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

Thanks for the update that you were able to fix this and for posting the solution to help others with the problem of getting $0.00 for the shipping rates when the shipping charges should have remained at the final setting in the Table Rates table setting ... :smile:

Linda McGrath
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28 Dec 2008, 8:30 PM
#4
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Re: Table Rate Issues when based on Price (getting 0.00)

Hey All,

I am also using Table Rate according to price. I have 4 tables setup to reflect U.S. and foreign as well as air mail and expidited. All of them are giving the bottom rate regardless of the price. IOW I could have a U.S. Table rate of 3.25 shipping for the first item which cost 7.50 and it would be the same shipping cost for an item which costs 40.00. I have checked the values in the tables and I believe they are correct.

Maybe someone can tell me what I am doing wrong. I am sure that I am missing something simple.

USA Flat Rate

Enable Table Method
True

Shipping Table
24:3.25,50:4.25,75:5.25,100:6.50,1000:7.75,1500:9.00,2000:12.00,2600:15.00

Table Method
price

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

Any help would be awesome (Maybe even before I finish pulling out the rest of my hair):frusty:

A

28 Dec 2008, 11:46 PM
#5
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

You are using:

24:3.25,50:4.25,75:5.25,100:6.50,1000:7.75,1500:9.00,2000:12.00,2600:15.00

$0.00 - $24.00 = 3.25
$24.01 - $50.00 = 4.25
$50.01 - $75.00 = 5.25
$75.01 - $100.00 = 6.50
etc etc. etc.

What results are you getting?

Linda McGrath
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29 Dec 2008, 1:20 AM
#6
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Re: Table Rate Issues when based on Price (getting 0.00)

Thank you Linda,
I get 3.25 shipping on an order 0f 7.00 and 3.25 on an order of $400.00. It's as if it is stuck on 3.25 no matter what the item price is. BTW I also notcie that it is all 4 of the tables, they are all stuck on the lowest amount?

Thank you for the response, very much appreciated.

A

29 Dec 2008, 4:10 AM
#7
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

I cannot reproduce your error ...

I am using:

24:3.25,50:4.25,75:5.25,100:6.50,1000:7.75,1500:9.00,2000:12.00,2600:15.00

And I set a product to 7.00 and one to 400.00 and I am getting:
$7.00 has $3.25 shipping
$400 has $7.75 shipping

Make sure all are set to Price and that you have exactly the definition above with no "enter key" presses on the string ...

Linda McGrath
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29 Dec 2008, 4:21 AM
#8
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4thwave

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Re: Table Rate Issues when based on Price (getting 0.00)

I checked again to make sure that all were set to price and that there were no "enter" key presses in the string. Then tried it again by placing a 400.00 item in the cart and the shipping still gave 3.25 for **US flat rate **(set to table rate) NOT flat.

"Make sure all are set to Price and that you have exactly the definition above with no "enter key" presses on the string ..."

Could there be sonething in the code that I need to repair?:dontgetit
http://www.jwbooks.org

A

29 Dec 2008, 6:11 AM
#9
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

I am assuming that you have an original copy of Table Rate table installed and have tried using these settings with it for:

24:3.25,50:4.25,75:5.25,100:6.50,1000:7.75,1500:9.00,2000:12.00,2600:15.00

Linda McGrath
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29 Dec 2008, 6:15 AM
#10
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

I cannot say for sure as I cannot reproduce your pricing issue ...

Without looking at the code that you are using for the shipping module I am just guessing that something is off in the code or the configuration ...

Linda McGrath
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29 Dec 2008, 2:14 PM
#11
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4thwave

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Re: Table Rate Issues when based on Price (getting 0.00)

I will go and look at the code in the table mod and then report back what I see. Maybe someone else will have this down the road and could benefit.

Maybe reloading the mod would do the trick.

A

29 Dec 2008, 2:45 PM
#12
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Re: Table Rate Issues when based on Price (getting 0.00)

Ajeh,
You were absolutely correct! I reinstalled the Table clone mod, changed the text and all is at it should be.

I have to get off to my "real" job for now but I absolutely have to get you a cup of Starbucks and one of those jelly filled doughnuts when I get home. Muchas Gracias!

A

29 Dec 2008, 4:00 PM
#13
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Re: Table Rate Issues when based on Price (getting 0.00)

i am having the same 0 table rate issue, exept i am using weight instead of the price. the weight for the item is 15lbs and the table rate
Shipping Table
20:7.45,40:14.90,10000:0.00
any ideas?

using Google Checkout

29 Dec 2008, 9:03 PM
#14
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

Install the Check/Money Order moneyorder Payment module ... does the shipping work correctly now?

Linda McGrath
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30 Dec 2008, 10:17 PM
#15
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Re: Table Rate Issues when based on Price (getting 0.00)

no, sorry this didnt work, any other ideas ;)

30 Dec 2008, 11:54 PM
#16
ajeh avatar

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Re: Table Rate Issues when based on Price (getting 0.00)

What are your settings in the Configuration ... Shipping/Packaging ...

Linda McGrath
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31 Dec 2008, 4:45 PM
#17
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Re: Table Rate Issues when based on Price (getting 0.00)

Country of Origin United Kingdom
Postal Code MK8 8ED
Enter the Maximum Package Weight you will ship 40
Package Tare Small to Medium - added percentage:weight 0:0
Larger packages - added packaging percentage:weight 0:0
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1

i all item weigh under 40, and i dont want to add to anything for the packaging etc
is this helpfull?
Thanks

31 Dec 2008, 4:52 PM
#18
ajeh avatar

ajeh

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Re: Table Rate Issues when based on Price (getting 0.00)

Check that you do not have a Free Shipping on the Modules ... Order Totals ... Shipping ot_shipping setup ...

I tried your settings for 15lbs:
20:7.45,40:14.90,10000:0.00

and get:
Table Rate (1 x 15.00lbs) (Best Way) $7.45

Linda McGrath
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31 Dec 2008, 5:28 PM
#19
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Re: Table Rate Issues when based on Price (getting 0.00)

i disabled the shipping module that has options for free shipping but with no success unfortunatly.
Here are the settings i have;

COD Fee ot_cod_fee
Discount Coupon ot_coupon 280
Group Discount ot_group_pricing 290
Gift Certificates ot_gv 840
Low Order Fee ot_loworderfee 400
Shipping ot_shipping
Sub-Total ot_subtotal 100
Tax ot_tax 300
Total ot_total 999

the ones with numbers by them are installed.
when the shipping module was installed, free shipping was still disabled.

any other ideas?
Thanks

31 Dec 2008, 5:30 PM
#20
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Re: Table Rate Issues when based on Price (getting 0.00)

Where did you get the rate from? was it the shipping estimator or the actuall cart, because my shipping estimator estimates it fines, its just the final check out that displays zero.
Thanks

and the table rate under shipping modules is displayed as orange and not green
here are my entire table rate settings if it helps;
Table Rate

Enable Table Method
True

Shipping Table
20:7.45,40:14.90,10000:0.00

Table Method
weight

Handling Fee
0

Tax Class
Taxable Goods

Tax Basis
Shipping

Shipping Zone
United Kingdom

Sort Order
0