Canada Post Letter Rates

Shganon,

Canada Post goes by Cubic weight I believe like most couriers.

Try making an Lettermail_2 with smaller sizes, and make your test product smaller.

Right now, going by Cubic weight your product is to large for your envelope.

Hello Shanon,

Your test item measurement:
30.50 cm L x 22.90 cm W x 2 cm H.

Your Lettermail_0:
30.50 cm L x 22.90 cm x 2 cm H

The measurements are the same.

Change your test item to:
28 cm L x 18 cm W x 1 cm H

Great eyesite dal2009.:smile:

I hope that works

Thanks for all the help and ideas, but it still doesn't work.

I changed the test product to 28 x 18 x 1 and added a Lettermail_2 with smaller dimensions, but my product still shows up at 6.54 to ship as a parcel.

Maybe I should wipe everything at the sellonline server and start again?

Thanks again!

Shanon

Hello Shanon,

Do you have your table setup correctly? Is it like what I have below?

Your admin: Go to Module/Shipping/Canadapost

Enable CanadaPost Shipping
True

Enable Lettermail Rates
True

Max weight for Lettermail
0.500

Table rates for Canada
0.030:0.52, 0.050:0.96, 0.100:1.15, 0.200:1.92, 0.500:2.65

Table rates for USA
0.100:1.92, 0.200:3.20, 0.500:6.40

Table rates for International
0.100:3.75, 0.200:6.40, 0.500:12.80

Enter CanadaPost Server
sellonline.canadapost.ca

Enter CanadaPost Server Port
30000

Enter Selected Language-optional
en

Enter Your CanadaPost Customer ID
CPC*************

Enter Turn Around Time(optional)
24

Tax Class
GST

Tax Basis
Shipping

Shipping Zone
--none--

Use CP Handling Charge System
True

Handling Charge per box
$.$$
Sort Order
0

It has to be something we miss. Something simple.

Yes, I compared what you have to what I have and they match. I will check again though. I have set Priority, Express Post and Regular mail on the sellonline server. Do I need Expedited even though it is the same as regular?

Thanks!

Shanon

Hello Shanon,

No you do not need Expedited.

When the customer choose Regular Parcel shipping I ship by Expedited.

Reason for that is:
It is the same price as Regular Parcel and the delivery time is a little faster.

That is what I thought.

I am still struggling to get this to work. Anyone have any other ideas?

Thanks!

Shanon

Hello Shanon,

I'm sorry that you are still having problems. Please check post 24 and check to see if everything setup correctly.

Login into your Zen Cart admin. Go to Configuration and click on Shipping/Packaging. Set these two lines to zero "0" if you didn't do so already. Like I have it in the attachment below.

Royal, you are a genius!

It now shows letter mail!

Thank you so much for your help! I also appreciate the help from Dal2009!

Thanks again!

Shanon

Hello Shanon,

You are very welcome! :smile:

Have a wonderful year and many sales to come.

Wendy

Hello Royal,

All of the support on this forum is absolutely wonderful. I had a problem in that letter mail stopped showing up as an option. I read through this and another thread and confirmed that everything was set up as it should be. It turned out that deleting a box I had recently set up got my letter mail quotes back again.

I had set up a bubble mailer 20 x 10 x 5. For some reason Canada Post started using that for all of my letter mail items (at a cost of about $5.00 instead of 54¢). I deleted it and my problem.

I noticed that in one of your screenshots you have a bubble mailer set up of similar size. So, it hasn't caused a conflict for you?

Hello iCarp,

I noticed that in one of your screenshots you have a bubble mailer set up of similar size. So, it hasn't caused a conflict for you?

I have no problem. It's working the way I want it to.

Make sure that the height for lettermail is 2 cm and under.

I have searched everywhere and can't find where in Canada Post's website that you set up the Lettermail rates and configurations that you are all talking about? I have a Canada Post account and I have searched all over their website =)

Would someone mind pointing me in the right direction? Many thanks!!!

=0)

Hello carilivia,

The Lettermail Rates are set-up in you Zen Cart Admin.

Configuration is also in you Zen Cart Admin at your top left side.

Log into your admin and go to Modules/Shipping/Canada Post

Click on edit and input Lettermail Rates.

This is how I did it in my admin:

Enable CanadaPost Shipping
True

Enable Lettermail Rates
True

Max weight for Lettermail
0.500

Table rates for Canada
0.500:2.75

Table rates for USA
0.200:3.40,0.500:6.80

Table rates for International
0.200:6.80,0.500:13.60

Does the dimension in product disappear once you switch the ratio to 0:0 ?
I have lost dimension size in each product I have, and I don't know how to enable that back ?

pixelfix:

Does the dimension in product disappear once you switch the ratio to 0:0 ?
I have lost dimension size in each product I have, and I don't know how to enable that back ?

Hello Pixelfix,

Do you mean when you change these in Configuration/Shipping/Packaging - Zen Cart Admin

Package Tare Small to Medium - added percentage:weight - 0:0
Larger packages - added packaging percentage:weight - 0:0

My product dimension did not disappear.

What happen when you change it back?

Hi Royal et al

Have read all of these posts and I realize they're for lettermail, but my client will definitely be needing to use boxes (clothing).

I have setup Canada Post's box sizes in the clients Retailer Profiler, but I am unsure how the module will figure out which and what items from a shopping cart will fit into a given box size.

I have setup clothing size and colour under Catalog>Product>Attribute Controller. Do you think or know - is this the area where I would be setting up attributes for weight and dimensions of the clothing items in order for the shipping module to handle the box size, weight and therefore shipping cost?

Please let me know. This is the first Zen Cart I've setup.
Thanks!

Hello Sjmills93,

Have read all of these posts and I realize they're for lettermail, but my client will definitely be needing to use boxes (clothing).

I used this module: http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=78

Canada Post Shipping module with dimension includes lettermail rates.

I have box setup as well. You can see that on page 1 (post 4) attachment.

As long as you have the box large enough. You should not have any problem.

I have setup clothing size and colour under Catalog>Product>Attribute Controller. Do you think or know - is this the area where I would be setting up attributes for weight and dimensions of the clothing items in order for the shipping module to handle the box size, weight and therefore shipping cost?

You can set up attributes for weight. For dimensions that will be in product section. Look at page 1 (post 6) attachment.

Hi Royal

Thanks for helping. I guess I'm a bit confused, because I had read posts 4 and 6 and actually setup my CP module using your's as the example for mine.

So right now I have a CP module (same one as you used by the way) with table rates for lettermail, but on the Retailer Profile is setup for boxes.

Does this mean my rate table entries in ZenCart should be setup for parcels instead of lettermail or in addition to lettermail?

Currently have: Table rates for Canada
0.030:0.57, 0.050:1.00, 0.100:1.22, 0.200:2.00, 0.300:2.75,0.400:3.00,0.500:3.25

Also, for the purposes of what we're trying to achieve, an accurate shipping cost - is Lettermail considered the same as Xpresspost Bubble envelopes? My client would be able to use the bubble envelopes for "thinner" items like a single t-shirt etc.

Basically, my client needs to have bubble envelopes and boxes. And based on a previous posting, it sounds like I would have to setup the bubble envelopes with the prefix of Lettermail in order for that type of packaging to be picked by the module/returned by CP.

Does the rate table need to include lettermail rates and parcel box rates? Is there another file I should be editing?

How do I handle this? Any inspiration, experience or suggestions are truly welcome!

Thanks