Add Customers from admin addon

I tried commenting out line 29.. no joy.

I tried 775 and that didnt work either.

Frustrating.

I'm also at a loss. I could send you my own version of this add-on, but you'd need to remove or comment out some code as I've added fields to my customer database. I have had no problems on either 1.38 or 1.39.

Send a PM if you want to try it.

Nods in agreement

This is installed on all my client's stores, and I've NEVER had an issue either in 1.3.8 or 1.3.9

chadderuski:

I'm also at a loss. I could send you my own version of this add-on, but you'd need to remove or comment out some code as I've added fields to my customer database. I have had no problems on either 1.38 or 1.39.

Send a PM if you want to try it.
Posted via Mobile Device

The only other thing I could think that would cause this is file ownership. You will have to SSH into your host and check file ownership. This can be tricky, so if you don't know what you are doing, have your host check this for you. But seriously, permissions 777 should work no matter what.

Try this. Make a NEW folder in the root of your site, and change the temp path for this script to use that. Ensure 777 permissions. Maybe that will work.

I neglected to tell you that I am using v1.07.

I have been in touch with host and they said there were no errors in the error log. They have no ideas why the files will not upload.

Well it turns out that backups folder did not have 777 settings. So this begs the question, "why is the addresses.csv file not located in the backups folder in the mod download?"

And why isnt there any instructions in the readme file addressing this issue. Obviously this is a major roadblock to the functionality of the mod.

It says that gender is required... yet the readme does not say it is? anyone else get this?

Figured it out. It is store specific. Under Configuration>Customer Details>Email Salutation

Set it to false. The issue goes away

rclakeman:

Hi everyone,
I'm new to this and have found this forum extremely helpful and educational. It almost always points me in the right direction and I'm making progress in my customization abilities daily. I am using ZC 1.3.9d and downloaded both "add customer from admin 1.07 and "encrypted master password 1.2" because I do many face to face transactions and wanted to be able to set up a customers account on the spot and use it as a substitute POS system. The issue with acfa not entering a zone in entry_zone_id in table zen_address_book makes this addon useless for states that have a sales tax and for shipping calculations. If you have encrypted master password installed you can use it as a temporary fix for now by logging into the customers account and updating the state field under change entries in my address book. If you used acfa to create the account you'll notice that the state/province field is blank. Use the dropdown to enter a state, click update, and voila.....the database gets updated with the correct zone and the full state name from acfa is removed in the database.
The state entry in acfa serves no function whatsoever but placing the full state name in the entry_state field in the database. Customer created accounts have no entry in this field. So I now understand what the problem is and have the logic figured out. I should be able to have a fix including a dropdown this week sometime. I'm not a professional but I will make sure it's functional and tested before I post the fix. Aside from this one shortfall this addon is perfect for my needs. In the meantime install encrypted master password 1.2 and just update the state from the customers account. A pain, but it works.

rclakeman

Has anybody figured this out? I know the work around with updating the address works, but it would be nice if this just worked as designed. Does anyone want to go in and hire a real programmer to fix this? I have used Melanie (mprough on the forums) for other issues and have been very happy with the results.

Hi I'm using 1.3.9h zen cart, and installed this addon, after I clicked add customer, zen cart throws me out to the login screen. now if I try to login, if I click anything it boots me back to login screen. Please help.

I was able to successfully install and test that this plugin worked correctly on a Test site with the following:
ZC: 1.3.7
Database: MySQL 5.1.53
PHP Version 5.2.15

The Live site has a slightly different setup:
ZC: 1.3.7
Database: MySQL 5.0.77
PHP Version 5.1.6

When I migrated to the Live site, clicking on the insert button to add the customer just results in a blank page for /add_customers.php?action=add_complete. Has this happened to anyone else? If so, is there a fix?

Also, the Live site is running SSL. Could these differences be the issue that's causing it to work on the Test site but not the Live site?

I have 1.3.9h and i followed the directions exactly and nothing happened. There wasnt anything new under customers...what did I do wrong??

fixed it sorry :)

bigguy333:

Hi I'm using 1.3.9h zen cart, and installed this addon, after I clicked add customer, zen cart throws me out to the login screen. now if I try to login, if I click anything it boots me back to login screen. Please help.

Did anyone figure out a solution for this problem?

shorti6877:

fixed it sorry :)

Please share!!!
how did you fix it???
I am having the same problem and :frusty:

here is the installation instructions right from the install.txt that comes with the addon:

INSTALLATION:

1. Unzip the package on your computer.
2. Rename the admin folder to whatever you renamed your admin folder on the server, if you did not rename your admin folder, just leave it like so.
3. FTP the admin folder and addresses.csv to the root of your store on the server. The files will automatically be placed in the correct locations.
4. In your Admin, under Customers, you will see a new entry for Add Customer, click on that to add customers.

Is the "root of your store on the server" the same as the template that one creates for one's store when initially setting up ZenCart?

Is this a new-be tease?

I am working with new install of ZenCart 1.3.9; no other addons or any other modifications.

I am not sure what is "the root of your store on the server"; but
I have tried installing the Add_Customers "admin" file at the same level of zencart/zcadmin.
Have tried installing it in as zencart/zcadmin/admin.
Have tried installing just the contents of the "admin" folder and subfolders into the folders of the same names that are within the zcadmin folder; all to no avail.:unsure:
Really don't know what else to do.
Can I get some love here?:cry:
My store really can't function without this feature.

Lo and behold. upon the passing of days, the BOX_CUSTOMERS_ADD_CUSTOMERS option doth appear in Configuration/Customers section. Has it been there all along, and I ignorant of the location; or were days necessary for the conjuring process?
We may never know for certain.

The winning configuration:
installing just the contents of the "admin" folder and subfolders into the folders of the same names that are within the zencart/zcadmin folder.

Hi,

I have read all through this thread and tried the suggestions for the older version of this addon, but I'm still having problems.

My problem is that when I add a customer they dont seem to get a welcome email. I have tested this by adding myself as a customer and also my friend.

Any help would be gladly recieved!

ardgouge:

Hi,

I have read all through this thread and tried the suggestions for the older version of this addon, but I'm still having problems.

My problem is that when I add a customer they dont seem to get a welcome email. I have tested this by adding myself as a customer and also my friend.

Any help would be gladly recieved!

In addition to this, is there anyway to change the format of the DoB field - there is an issue when putting it in on these forms and then having my shop up to use dd/mm/yyyy