Paypal IPN, suddenly no more orders?

well, I am glad to know that I am not the only one with this issue! glad to have this forum :) of course, the issue is not resolved, but at least I'm not alone!!

Admin Area of your shop:
-> Modules
-> Payment
-> PayPal IPN - Website Payments Standard
-> [Edit]
Debug Mode:
(o) Log and Email

Hope that helps.

Untill this is resolved I've installed the Paypal sessions viewer: http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=84

When you get an email from paypal saying you got paid go find the order in here and push it through. Then it shows up just like a normal order, the customer gets their email, and rainbows fall from the sky.

Same thing started at my site at around 4:00 in the morning, It has been working great for the last two and a half years then suddenly bang it stopped working. I have been pulling my hair out all day over this issue trying to figure it out. Glad I stopped by here, now at least I know it isn't anything I can fix.

I for one got tired of waiting, disabled the Website Payments Standard Module, and implemented PayPal Express. It was pretty easy following the instructions on this site and I've been up and running for hours. It's really not that much different to my customers except they have the option to log into PayPal before they place their order, and they can still pay with a credit card without a PayPal account.

I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.

GardenGal:

I for one got tired of waiting, disabled the Website Payments Standard Module, and implemented PayPal Express. It was pretty easy following the instructions on this site and I've been up and running for hours. It's really not that much different to my customers except they have the option to log into PayPal before they place their order, and they can still pay with a credit card without a PayPal account.

I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.

I tried doing this myself earlier today and my test subject reported that when he tried to use this paypal method when he clicked confirm order he was sent to paypals homepage and was unable to get his order. I had no record in the admin screens of anything even happening.

I'm not sure what you mean "the customer was unable to get his order."

Enabling PDT in the PayPal IPN module should allow orders to still come through while IPN is down. Unless PayPal have messed that up too. Haven't had a chance to test it yet though. I normally keep PDT switched off because it can cause duplicate orders.

Regards,
Christian.

GardenGal:

I'm not sure what you mean "the customer was unable to get his order."

I sell digital downloads. since the order didn't show up in the store. the customer was not able to download the goods he purchased and I had no record of the transaction.

Heromorph, do you have record in your PayPal account of receiving payment? Does your test user have record of paying? I'm sorry for the questions, but I'd like to help you since it's working for me and I'm a little confused on what really happened at "the end."

More Information

http://developer.paypal-portal.com/t5/Live-Site-Status/Live-Site-945-2-Update-Instant-Payment-Notifications-IPN-is/ba-p/158035#A470

GardenGal:

Heromorph, do you have record in your PayPal account of receiving payment? Does your test user have record of paying? I'm sorry for the questions, but I'd like to help you since it's working for me and I'm a little confused on what really happened at "the end."

No problem for questions, I would love to be able to accept payments again. he said was the transaction was working normally until he click confirm order then he was sent to the paypal homepage and not my store, when he returned to the store his cart was empty but his order history did not show the order. I did not receive anything. No order e-mail, no money in paypal.

Heromorph. If your customer didn't log into PayPal before confirming their order, with PayPal Express (they are given that option early on), they are directed to the PayPal site after confirming their order to log in and pay, just like like usual. Perhaps I am misunderstanding. Please feel free to PM me and I will help you so we don't "muddy up the waters" here. If it turns out to be something that will help others we'll post the resolution here.

andrew1291:

Admin Area of your shop:
-> Modules
-> Payment
-> PayPal IPN - Website Payments Standard
-> [Edit]
Debug Mode:
(o) Log and Email

Hope that helps.

so change it to log and email, and then it will email me what exactly?

WiccanWitch420:

so change it to log and email, and then it will email me what exactly?

You will get a large number of emails for every PayPal order...and one of them will have cryptic information from which you should be able to tell what the order contained.

However....the better solution is to install the mod posted by gothstone in post #43 above as that will also show you the orders that have already been missed and will allow you to add them to your database of orders.

Just had a look at the link below

http://developer.paypal-portal.com/t5/Live-Site-Status/Live-Site-945-3-Resolved-Instant-Payment-Notifications-IPN-is/ba-p/158035

Its now saying this is sorted has any one checked this out or had a order to see if it’s working?

GardenGal:

I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.

I haven't done it because I experienced some wierd problems when I tried to switch to paypal express... but I'm not using a standard version of zen-cart so I may have screwed something up. But my initial tests didn't work so well when I tried switching.

Without Paypal IPN, those of us who do digital downloads have no way to sell/track what we sell.

We can't turn on those downloads for anything else other than the Zen Free Card (NOT an option) or for a Money order and my tech admin read thru that process and said it would be better to use google checkout or wait rather than do that as it will SCREW with our database.

Paypal Express isn't an option for us. That is why I installed google checkout as my backup about 4 months ago.

Never needed it til now but it's been there.

Liz

Since Paypal now says this is resolved, please post that you got a positive IPN so we can all take a deep breath.
:blink:

mteipe:

Since Paypal now says this is resolved, please post that you got a positive IPN so we can all take a deep breath.
:blink:

This morning I was seeing the same problem as everyone else.

After reading your post just now, I ran a test and was successfully able to place an order. One data point, anyway!