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oz post shipping module help

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23 Nov 2009, 11:26 AM
#21
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oz post shipping module help

Hi,
I have upgraded my account, what is the next thing to do now?
Will you be able to take a squiz at it now?
Thoughts on security, shall I delete the ZC install now or wait until later on? ( following instructions per zen cart manual )
I have made a save of the data base, shall i do all of the security precautions now as it says to do in the manual or wait a bit?
Let me know if you need me to do anything.
Thanks mate.

Soulkreed
http://www.soulkreed.com
All Over Prints

23 Nov 2009, 11:48 AM
#22
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Re: oz post shipping module help

Soulkreed:

Hi,
I have upgraded my account, what is the next thing to do now?
Will you be able to take a squiz at it now?
Thoughts on security, shall I delete the ZC install now or wait until later on? ( following instructions per zen cart manual )
I have made a save of the data base, shall i do all of the security precautions now as it says to do in the manual or wait a bit?
Let me know if you need me to do anything.
Thanks mate.

YES. Do the security upgrades, etc ASAP. It may only be a new installation but you really don't some icehole breaking in, and uploading a backdoor program so they can cause you havoc at a later date.

After you've done that just go ahead and install the ozpost module, add a few products and see how things go. If for some reason the ozpost module still isn't working just send me the URL to the store.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

23 Nov 2009, 11:32 PM
#23
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Re: oz post shipping module help

Hi Rod,
no worries, will do that right away now.
Thanks again for all your assistance, very much appreciated.

PS. Will send you the url link if the shipping module still isn't functioning properly.

Cheers mate, Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

23 Nov 2009, 11:43 PM
#24
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Re: oz post shipping module help

Hi,
sorry, quick question i forgot to ask - Do i do these security changes now before I upload the website files etc onto server/host or do i upload first and then make changes?

Thanks.

Soulkreed
http://www.soulkreed.com
All Over Prints

24 Nov 2009, 12:03 AM
#25
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Re: oz post shipping module help

Apologise for the gaps in my messages - the time out thing keeps coming into play as i take too long to edit my messages ( lol )

Hi,
sorry, quick questions i forgot to ask ( I wasn't clear enough in my last message ) - Do i do these security changes now before I upload the website files etc onto server/host or do i upload first and then make changes?
From what I can gather there are two ways i can go about this - ( correct if i am wrong here please )

  1. Re-do the whole zen cart set up inside the new server/host - one thing at a time ( from scratch ) - ( this will take into account that I will need to install the shipping module again using this method and as you have said put a few products up and see how things go) and/or

  2. Load up onto server/host ( using FTP ) each file from the already made one from my local computer ( ie : the one i used to do my testing on before going live etc )
    Which is the best way to go or do you have a better solution ?

Thanks.

Soulkreed
http://www.soulkreed.com
All Over Prints

24 Nov 2009, 2:19 AM
#26
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Re: oz post shipping module help

Soulkreed:

From what I can gather there are two ways i can go about this
<snip>
Which is the best way to go or do you have a better solution ?

When faced with a choice, use what works best for you.

You may also find the following helpful.
https://www.zen-cart.com/tutorials/index.php?article=99

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

24 Nov 2009, 4:29 AM
#27
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Re: oz post shipping module help

Thanks Rod,
let you know how it all goes.
Regards, Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

24 Nov 2009, 5:16 AM
#28
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Re: oz post shipping module help

I have a problem where customers wish to purchase more than 1 item that is near the Australia Post size limit.

When they add multiple the calculator just errors out identifying that the girth has beenexceeded rather than quoting for 2 separate items.

Is this by design or have I configured something wrong.

24 Nov 2009, 8:29 AM
#29
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Re: oz post shipping module help

Hi,
Rod or someone else with more experience can answer that one for you mate, sorry i can't help you.
Wish you all the best in fixing the issue.
Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

24 Nov 2009, 2:19 PM
#30
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Re: oz post shipping module help

burko:

When they add multiple the calculator just errors out identifying that the girth has beenexceeded rather than quoting for 2 separate items.

Is this by design or have I configured something wrong.

This is by design. The older 'AustPost - improved' used to attempt splitting into multiple packages under conditions such as this, but the code wasn't developed enough to prevent it from splitting the parcels in impossible ways. Eg, if one item was near the limit, and another smaller item was added to push it over the limit, the code would end up 'creating' two equal sized parcels rather than one large and one small.

This is just a very simplistic example of the problem .. it gets much more much complicated as more items of differing sizes get added to the cart.

The 'ideal' solution is still considered to be a bit of a holy grail of shipping calculators, no matter which shopping cart is being used, so don't expect a solution any time soon.

Bottom line is that I felt it better for the module to produce an error message under these conditions than attempt to provide a quote by slitting the item(s) up in physically impossible ways and thus giving completely invalid quotes.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

24 Nov 2009, 11:19 PM
#31
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Re: oz post shipping module help

I have used the ozpost module on previous sites but am currently haivng a conflict on a site with my Credit card transaction module (eWay). Using zen-cart 1.3.8a.

Problem is when I do a test transaction and select ozpost as shipping method and then enter CC details etc, once I process the transaction I get an error:

"Payment was declined for the following reason:
35,Card Acceptor, Contact Acquirer, Retain Card(Test Gateway)
Please correct your Card information and try again, alternatively contact us or your Card provider if you need assistance."

Now the interesting bit, if I g back to the shopping cart and try to check out again, the oz post method for delivery is now un-available, only store pickup. If I select store pickup as the method and then checkout, the credit card transaction goes though fine.

I have tried un-installing the ozpost module and re-installing but this had no effect. If I un-install or even just disable and then enable this module, the ozpost delivery will then be available again at checkout.

25 Nov 2009, 12:08 AM
#32
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Re: oz post shipping module help

waterscc:

I have used the ozpost module on previous sites but am currently haivng a conflict on a site with my Credit card transaction module (eWay). Using zen-cart 1.3.8a.

Problem is when I do a test transaction and select ozpost as shipping method and then enter CC details etc, once I process the transaction I get an error:

"Payment was declined for the following reason:
35,Card Acceptor, Contact Acquirer, Retain Card(Test Gateway)
Please correct your Card information and try again, alternatively contact us or your Card provider if you need assistance."

Now the interesting bit, if I g back to the shopping cart and try to check out again, the oz post method for delivery is now un-available, only store pickup. If I select store pickup as the method and then checkout, the credit card transaction goes though fine.

I have tried un-installing the ozpost module and re-installing but this had no effect. If I un-install or even just disable and then enable this module, the ozpost delivery will then be available again at checkout.

I've really no answer or explanation for this. The ozpost module doesn't interact with the payment module(s) in any way whatsoever.

I've no idea why the payment module(s) would have any affect on the ozpost shipping module either.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

25 Nov 2009, 8:58 PM
#33
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Re: oz post shipping module help

Yes, this is very strange behaviour. I will try removing both modules completely and then re-install again and see if I can get it to behave.

26 Nov 2009, 3:17 AM
#34
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Re: oz post shipping module help

Ok, I have sorted this problem out. I removed both the eWay and ozpost modules completely, including deleting the actual files from the site. I then re-installed both modules.

It looks as if I may have had an older version of the eWay module installed before which must have been causing the problem.

27 Nov 2009, 2:45 AM
#35
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Re: oz post shipping module help

RodG:

When faced with a choice, use what works best for you.

You may also find the following helpful.
https://www.zen-cart.com/tutorials/index.php?article=99

Cheers
Rod

Hi Rod,
I am having a hard time uploading my files onto my server, I have read, re-read and attempted the file upload/zen cart upload a nd do not know if what i am doing is correct or not ( actually i am concerned i may stuff it all up ) At the moment I am transfering files over from my local onto my server ( i think i am anyway) and it taking a long time man. I have over 5000 files in the languages section alone and it is tranfering them one at a time ( is this normal ? ) I am following a tutorial on Dot Easy for transfering files and some of the stuff they are asking me to look for just isn't there or it's named something else ( ie : Double-click on the /Mainwebsite_HTML shortcut link to get to your root web location. This shortcut link will bring you to /var/www/html/ location which is your website publishing location. ) I do not have a mainwebsite/html shortcut link, what i do have is a public/html link thingy which i have clicked on and nothing remotely like a /var/www/html thingy comes up. I am at a loss man, whatever it is i am transfering over is going into the public/html area on my server and it's going to take about a day and a half to do it looking at how slow the thing is going here.
The thing i am also finding a real challenge with most of the tutorials around is that they do not speak or show you exactly what to do, they speak in terms of procedures that are known already such as ( 3- Simply take all the files the way they are and upload them to your new host. BE SURE TO INCLUDE THE "zc_install" folder. ) If you have never done this before it is quite a dawnting task, especially when you go off the tutorial dot easy provide on filezilla file transfer and things they are asking you to find and click don't even exist )

Man i am at a loss, any suggestions will be greatly appreciated ( i was thinking of just paying someone to do it for me but then i have given up and i am so close now to finishing it would be a shame to quit, besides once i know how to do it it has lost it's power over me and i can go in at any time and do the required changes myself without having to get someone else to do it for me )

Thanks again for everything, Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

27 Nov 2009, 5:28 AM
#36
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Re: oz post shipping module help

G'day Ash,

Before I respond to this post I feel I must warn you that although not my intention you may find some of my comments a little offensive.

Soulkreed:

Hi Rod,
I am having a hard time uploading my files onto my server, I have read, re-read and attempted the file upload/zen cart upload a nd do not know if what i am doing is correct or not (

As a certified network security advisor this raises some serious alarm bells for me.
Running an online store is not something that should be considered lightly. It is not a 'game'. An online merchant will (over time) be gathering a lot of 'personal information', names, addressess, phone numbers, not to mention credit card and banking details of their customers.

The merchant has legal and moral obligations to protect this kind of data, which among other things includes the knowledge and capability to keep the store secure with any upgrade patches, etc.

Your questions indicate that you are not yet ready for this kind of responsibilty, and my advice here is that you should at least be comfortable with some of the basic operations that you'll be needing to perform, such as uploading files before proceding much further. After all, you woudn't want to find yourself on the wrong end of legal action because you inadvertantly leaked a customers personal details, would you?

Having said that, we all need to start and learn somewhere, so I'll now proceed to answer some of your more specific questions.

Soulkreed:

I have over 5000 files in the languages section alone and it is tranfering them one at a time ( is this normal ? )

Is it normal to have over 5000 files in the 'languages section' - I'd say probably not. I've just a done a quick check of a rather basic/default installation, and the /languages/ folder (and its sub folders) only has about 750 files in there.

Is it normal for files to be transferred one at a time? This depends on how many conncurrent connections the server allows and how the client software is configured (assuming you are using FTP). Most servers limit the number of concurrect connections 4 or less, which means a max of 4 files can be transferred at a time. One at a time isn't unusual.

This doesn't mean that you need to select and transfer the files individually though, your FTP client will allow you to select entire directories and it will handle the actual transfer of the individual files.

If you are trying to transfer the files using some kind of control panel (eg, cpanel/plesk) different rules and restrictions may apply, and you could indeed be expected to select and transfer each file individually.

The hint/tip here is to use FTP for your file transfers.

Soulkreed:

I am following a tutorial on Dot Easy for transfering files and some of the stuff they are asking me to look for just isn't there or it's named something else ( ie : Double-click on the /Mainwebsite_HTML shortcut link to get to your root web location. This shortcut link will bring you to /var/www/html/ location which is your website publishing location. ) I do not have a mainwebsite/html shortcut link, what i do have is a public/html link thingy which i have clicked on and nothing remotely like a /var/www/html thingy comes up. I am at a loss man,

Webpages are almost always stored in the same location on all servers, this is 'www' or 'webroot' on Windows servers and 'public_html' on linux servers. In an effort to simplify things for users many ISP's create symbolic links so the no matter which name the user recognises the files always end up in the correct place. A symbolic link is the same thing as a windows shortcut.

Soulkreed:

whatever it is i am transfering over is going into the public/html area on my server

That will be correct. See paragraph above.

Soulkreed:

and it's going to take about a day and a half to do it looking at how slow the thing is going here.

Even on a dialup connection an instalaltion shouldn't take anywhere near this long. To do so would imply you have ~500 megabytes of data. (or over 20 times the data of a default installation).

If you are on a broadband connection you can multiply these figures by about 10 .... In other words, something is definitely amiss. (Unless you have lots of huge graphics/images or other multimedia files).

Soulkreed:

The thing i am also finding a real challenge with most of the tutorials around is that they do not speak or show you exactly what to do,

Every server is different, and not all users are using the same client software or operating systems. There is no such thing as one tutorial to suit all users.

Soulkreed:

they speak in terms of procedures that are known already such as ( 3- Simply take all the files the way they are and upload them to your new host. BE SURE TO INCLUDE THE "zc_install" folder. ) If you have never done this before it is quite a dawnting task,

Many procedures and terms SHOULD be known before attempting to setup an online store. Please see my opening paragraph.

If you don't have this knowledge you really should gain it. You need to learn how to walk before you learn how to run.

Soulkreed:

especially when you go off the tutorial dot easy provide on filezilla file transfer and things they are asking you to find and click don't even exist )

This is where basic skills and knowledge comes into play. Things change between difference versions of software, a tutorial for one specific version of any given software may not be applicable to other versions. In the Australian educational system (especially VET) this is known as 'transferable skills' - It is an inbuilt requirement for almost every training program.

Put VERY simply, this means that if you are taught that 2x2=4 and that 3x3=9 you are expected to be able to figure out that 2x3=6 without someone having to explicitly explain it to you.

Soulkreed:

Man i am at a loss, any suggestions will be greatly appreciated ( i was thinking of just paying someone to do it for me

My suggestion at this stage is to save your money. Sure you'll get a working system if you pay someone to do it for you, but you still won't have the essential skills to be able to protect yourself and your customers from abuse.

For the time being I'm even going to go as far to say put zencart aside for the time being and concentrate setting up a very simple webpage, such a pictue or two of a pet with a description, or pehaps a picture of yourself with a few of your interests. Get yourself comfortable wuth creating this page on your local system and FTPing them to the server.

When you find this to be a bit mundane, add a couple of other pages, perhaps place yourt pictures in a folder of there own seperate from the main .html page(s).

Only when you are comfortable with this should you even consider something like zencart.

Soulkreed:

but then i have given up and i am so close now to finishing it would be a shame to quit,

I'm not suggesting you quit, not by a long shot. I AM however suggesting that you should take a step or two backwards and familiarise yourself with the server you will be using, and the various tools you need to use in order to maintain a very simple website on that particular server. This will give you the grounding that you need to tackle something a lot more complex (such as zencart).

Even experienced web developers will often need to spend hours or days learning the workings of zencart.. Not because it is difficult, but simply because there is a lot to it. Even after the few years I've been using zencart I still don't know everything there is to know about it. Even the main developers probably don't know it all, with each of them 'specialising' in particular aspects of it.

Soulkreed:

besides once i know how to do it it has lost it's power over me and i can go in at any time and do the required changes myself without having to get someone else to do it for me )

That is the ultimate aim... to enable you to maintain it without any external help, but as I said, I don't think any single person knows everything there is to know about it, not even the main developers. For example, the ozpost shipping module (which I wrote), the dev team would have gone as far to vet it for any nefarious or malignent code, but they don't know the code or the workings of it to the extent that they would be able to help people that have problems with it.. That's is my responsibilty.

Anyway, to summarise this all up, don't expect explicit instructions for everything you need to do, and take a step back away from zencart for the time being and familiarise yourself with a few simple self-created webpages and how to interact with your webhost before even considering setting up a webstore.
Learn to walk before trying to run.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

27 Nov 2009, 6:33 AM
#37
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Re: oz post shipping module help

Hi Rod,
thank you for your reply and honesty mate, it is much appreciated. I have been feeling that I had been biting off more than i could chew ( running before i walk ) and it is rather a relief to hear it echoed in your words. I will as you say take a step back and put zen cart on hold while i learn to do the computer walk/tango, lol.
I shall begin now, thanks again Rod for all your help and knowledge, no doubt you have not heard the last from me yet, I will pop back in again real soon to say HELP again, lol.
No offense was taken by any of what you have given mate, I am very relieved ( from the stress and pressure of this ) as I was putting myself through a time frame to get it done today and not tomorrow kind of mindset, that has now ( thank god ) lost it's power over me as I have let it go, so a thousand thank you's to you Rod for lifting this heavy burden from my back and for the time you have spent with me on this thus far.

Cheers man,
Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

2 Dec 2009, 12:54 AM
#38
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Re: oz post shipping module help

Hi Rod,
I have been playing around with things in dot easy and uploading.moving/renaming etc. I ended up getting dot easy to assist me with overwriting my local made zen cart store over the stock install on their end and it is working for the most part. It seems that the oz post shipping module/estimator has corrected itself from the previous issue ( it was always going to a flat rate of $25.00 )which i remember you saying was most likely the result of my php settings in my local computer not being the correct ones - which when uploaded onto server the issue would hopefully right itself ( I believe this is the case thus far ) Thanks for your help on that one.

Rod, I am having an issue now with the ' continue to checkout button ' on the shipping method page ( once a product has been selected and going through the process ) when I click on the continue to checkout button the screen goes blank. ( I am told by dot easy that there needs to be something done with the coding via paypal ) Do i need to do something in paypal now that my site is uploaded with server as opposed to just being installed on my local computer? It was working fine when it was just on my local install but now i am on the server it isn't working.
Any suggestions please.
Also i was hoping you could tell me how i can get the shopping cart text/hyperlink thing which is on the bottom left of the screen ( also one up the top which says checkout ) to appear as a bigger picture ( an actual cart or something as opposed to just text ) When purchasing products it is hard to see what it is if you don't know what you are looking at, I know it as i know the site well but for someone new to this may not see it and leave without buying.

Hope this has made some sense, perhaps you can take a squiz at it for me https://www.soulkreed.com and then click on the online store hyperlink text in the catagories tab and it will hopefully come up for you ( my online store, then you can see for yourself - fingers crossed, what I mean )

Cheers mate. Ash.

Soulkreed
http://www.soulkreed.com
All Over Prints

2 Dec 2009, 4:19 AM
#39
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Re: oz post shipping module help

Strange, the oz post shipping module will not activate when I click on edit in the admin section. The light next to it is red even after i click it to true. Also the fields to be filled out underneath the vcsweb logo/gif are all empty. Strange thing is that it was working before even when the light was red, also the language and currency add ons i put in the original local computer set up are working and showing in the online store even though they are not showing in the admin section under their various tabs.
What may have happened is when I was looking at the template selection under tools it was still showing the default template so i changed this back to magic as i did when i was creating the original zen cart in my local computer for testing before upload to server. Should i have done this?

When i click on the shipping estimator button in the online store nothing happens but before it was. Strange....

Are these just some of the tweaks i will need to be doing now it's on the server ( if so what are some of the other things i need to do please ) or have i buggered something up altogether. Is it fixable i mean without shedding tears, lol..

Soulkreed
http://www.soulkreed.com
All Over Prints

2 Dec 2009, 4:30 AM
#40
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Re: oz post shipping module help

Stranger still....

None of my products are actually showing in the admin section but they are all showing in the actual store front itself. What the.....

Do i need to put things back into the admin section ie: products, languages, currencies etc?

How are they showing in the store front if they aren't showing in the admin section?

Cheers.

Soulkreed
http://www.soulkreed.com
All Over Prints