An Upscale Boutique Support Thread

bottegavictoria:

bottegavictoria.com :hug: thank you

Not sure what is happening but it seems like you are either using an old version of the template or have the header file from the all business template instead of the header file from the an upscale boutique template. Download the latest version of the template, then re-upload the template package to your server.

Thanks,

Anne

thank you Anne. I'll try it

picaflor-azul:

Not sure what is happening but it seems like you are either using an old version of the template or have the header file from the all business template instead of the header file from the an upscale boutique template. Download the latest version of the template, then re-upload the template package to your server.

Thanks,

Anne

Ive just installed the same template and im having the same problem.

LHCWeddings:

Ive just installed the same template and im having the same problem.

I've submitted an updated zip file to the downloads section so hopefully it will be available soon. Until then you can go to my website to download the fixed version.

Thanks,

Anne

picaflor-azul:

I've submitted an updated zip file to the downloads section so hopefully it will be available soon. Until then you can go to my website to download the fixed version.

Thanks,

Anne

Hi Anne

Thanks for that, it fixed the links in the footer but not the shopping cart image in the header. You have it as a .jpg file but its a .png file. I managed to change it myself (got to love firebug), I just thought id let you know its not 100%

Thank you for the free template :D

LHCWeddings:

Hi Anne

Thanks for that, it fixed the links in the footer but not the shopping cart image in the header. You have it as a .jpg file but its a .png file. I managed to change it myself (got to love firebug), I just thought id let you know its not 100%

Thank you for the free template :D

Well, the new version is not yet available in the downloads section, so I think all of these issues are resolved in the new zip file.

Thanks,

Anne

Hi, I really like this template and thought I'd try it as a starter to get my store going. I'm watching the video on the artist's website about how to install the template, and doing as instructed, but when I go to update my template from contemporary green to the new one it is not there.
Can anyone suggest what I might be doing wrong?

Never Mind! I've got it, I had to move it to a different folder than the one the video was showing me :)

Arg I managed to get it to appear but then it didn't come out right, so I back tracked and set my files back to the original and tried to upload it again and now I don't see the new template again

You can ignore me again. I win!:clap:

Catisfaction:

You can ignore me again. I win!:clap:

I am happy that you got it all figured out. Whenever you solve a problem it is best if you post your solution as it might help someone else.

Thanks,

Anne

Just downloaded this template pack (zc1.5 version) and commenced work for a new client.

For anyone having problems to get the search button (in the header) aligned with the search box please note that there is an inconsistency between the stylesheet and line 19 in includes/templates/an_upscale_boutique/sideboxes/tpl_search_header.php

in the css look for

.search-header-button {vertical-align:middle;}

and in includes/templates/an_upscale_boutique/sideboxes/tpl_search_header.php around line 19 look for

class="header-search-button"

and change to

class="search-header-button"

to match the directive in the css

upload the changed file and bingo, the button lines up with the search box.

frank18:

Just downloaded this template pack (zc1.5 version) and commenced work for a new client.

For anyone having problems to get the search button (in the header) aligned with the search box please note that there is an inconsistency between the stylesheet and line 19 in includes/templates/an_upscale_boutique/sideboxes/tpl_search_header.php

in the css look for

and in includes/templates/an_upscale_boutique/sideboxes/tpl_search_header.php around line 19 look for

and change to

to match the directive in the css

upload the changed file and bingo, the button lines up with the search box.

Thanks for catching the mistake. I'll make a note for a future update.

That's great that you are using the template for a client. I would love to see a link to the site when you are finished ;-)

Thanks,

Anne

picaflor-azul:

Thanks for catching the mistake. I'll make a note for a future update.

That's great that you are using the template for a client. I would love to see a link to the site when you are finished ;-)

Thanks,

Anne

No problem, Anne, will do.

BTW: beats me that nobody picked up this little bug before considering the template has been around for a couple of years :dontgetit

Cheers / Frank

frank18:

No problem, Anne, will do.

BTW: beats me that nobody picked up this little bug before considering the template has been around for a couple of years :dontgetit

Cheers / Frank

It may just be a mistake that I made in the last update.

Thanks,

Anne

Hello,

I first used downloaded and used your template back in early 2011, since then i am now coming to update it and i think there maybe some cross browser compatability issues, is there any updated files you may have that i can upload to solve any compatability issues could you please let me know. i think the version i am currently using is upscale boutique 1.01

http://www.jamesdavidandco.com/

Many thanks
Taz

signify:

Hello,

I first used downloaded and used your template back in early 2011, since then i am now coming to update it and i think there maybe some cross browser compatability issues, is there any updated files you may have that i can upload to solve any compatability issues could you please let me know. i think the version i am currently using is upscale boutique 1.01

http://www.jamesdavidandco.com/

Many thanks
Taz

You can download the latest version of the template in the plugins section of this site.

Thanks,

Anne

I love the logo for the Upscale Boutique as shown in the Demo. Can you tell me the font or is this something I need to purchase? If the latter, can I see how it looks with my store name DesignerPerfumeSnob.com?

I'm not published yet. BTW, the site isn't loading correctly in IE9. Some elements are pushed to the left and it is just generally mesed up. I'm mentioning it here as an FYI, and I will also contact my host since they did the install. The site works fine on Firefox although there are certain elements missing: No Shopping Cart in header, No Footer.

Thank you

I'm using version 2.2 for Upscale Boutique. The problem I'm having is that on the third payment page where one is supposed to click on "confirm the order", a popup box appears and says that "Even though this page is encrypted, is will be sent over an insecure connection." I have SSL enabled and there's no problem with my SSL. Why is the entire process secure, but when I go to the payment page using "MoneyBookers" payment module, it's not?
https://xtremeiceskating.com/store

traytray:

I love the logo for the Upscale Boutique as shown in the Demo. Can you tell me the font or is this something I need to purchase? If the latter, can I see how it looks with my store name DesignerPerfumeSnob.com?

I'm not published yet. BTW, the site isn't loading correctly in IE9. Some elements are pushed to the left and it is just generally mesed up. I'm mentioning it here as an FYI, and I will also contact my host since they did the install. The site works fine on Firefox although there are certain elements missing: No Shopping Cart in header, No Footer.

Thank you

If you post a link to your site I can take a look.

The font used in the demo is als script.

Prolite:

I'm using version 2.2 for Upscale Boutique. The problem I'm having is that on the third payment page where one is supposed to click on "confirm the order", a popup box appears and says that "Even though this page is encrypted, is will be sent over an insecure connection." I have SSL enabled and there's no problem with my SSL. Why is the entire process secure, but when I go to the payment page using "MoneyBookers" payment module, it's not?
https://xtremeiceskating.com/store

It is likely that you have added links or images with absolute paths to non secure urls. It is best to use relative paths for all links and images.

Thanks,

Anne