3d Secure and cardinal centinel

Cardinal is only used for PayPal Website Payments Pro for UK merchants accepting Switch/Solo/Mastercard/Maestro cards. If that's not you or your customers, then it's irrelevant.

As for quick turnaround, best solution is advanced planning.

Solo, Switch and Maestro are not listed under Accepted Card Types in my PayPal Manager.

Only those 5:

American Express
Discover
MasterCard
Visa
PayPal Express Checkout

That's something you need to sort out with PayPal. It has nothing to do with Zen Cart.

DrByte:

I had a lengthy talk with them yesterday. They should be fixing the 4243 errors for everyone in the next couple days.

There's no need to have "them" "put into production". Once they flip your account over to fix the 4243 error, all you need to do is login to your Merchant Admin (not the "test" one), accept the license agreement, click on Manage My Profile, and enter a Transaction Password, and save it. Then put that same Transaction Pwd in your ZC admin in the PayPal Website Payments Pro UK module. (You'll need to set it to UK and click Update before you can enter your Cardinal details.)

Hi, I'm running Zen Cart v1.3.9h for my online shop - https://www.cocoa-bee.co.uk and seem to be experiencing the 4243 error. Cardinal Commerce have enabled the Processor Module but we're still experiencing the 4243 error.

Cardinal Commerce have told me to get in touch with you guys at Zen Cart to help fix the error. Are there any fixes for this?

Thanks,
Andy

Hi Andy,

This is just a setting at Cardinal we need to enable for you.

Can you email [email protected] and the team will take care of right away?

Thanks,

Eric

Is there any reason why that after 3D Secure is set up and working the option for a user to select payment by Maestro isn't available in the drop down menu for 'Card Type'?

I have pulled my hair out getting 3D Secure set up and now that it is my customers can't even select it as a payment option!!!! :frusty:

Am I missing something??

Ignore my comment above. Just found what I was lookng for in Configuration > Credit Cards

Doh!

I have my username & password from cardinal.

I thought that the only thing I needed to do was put these into my website payment pro details in the zencart admin.

The reason Im baffled is that there appears to be 3 empty boxes to enter data but there is no writing of any kind next to them.

There is one box at the top and the other two appear down the details
under "transaction currency", but are together -one above the other.

I have version 1.3.9h of zencart and have been using WPP Pro for a while.

toyseller:

there appears to be 3 empty boxes to enter data but there is no writing of any kind next to them.

There is one box at the top and the other two appear down the details
under "transaction currency", but are together -one above the other.
That's symptomatic of having done an upgrade of PHP files without installing and re-installing the payment module.

The "fix" will be to:

• write down all the settings you've already set in that module
• click the "Remove" button, which will wipe out all those settings
• click the "Install" button, which will reset the settings to defaults, and will fix the missing-text problem
• fill in all the settings as before, plus any additional settings you were going to add

Thank you so much for your very quick reply.

Everything has now appeared correctly.

Im so glad it wasnt anymore difficult than that.

The only thing is that Im not sure what to set the FMF setting to
and the accept chargebacks setting. And what the settings do.

I wish I had put all this in place sooner. I have just had a chargeback
issued against my account.

Paypal said I would have been in a better position had I had this 3D implemented.

PayPal can answer those questions you've raised.

Thank you for your help

I tried to buy something from my own store and am getting the
message ...

We apologize for the inconvenience, but the credit card you entered is not one that we accept. Please use a different credit card or verify that the details you entered are correct, or contact the store owner for assistance.

Am I doing something wrong ?

I had to change the password that Cardinal sent me and Im wondering if Ive messed up.

That happens when you enter a card type that's not enabled under Admin->Configuration->Credit Cards ... or when you enter an invalid card number.
It's completely unrelated to Cardinal.

These settings have always been set like this ....

Credit Card Enable Status - VISA 1
Credit Card Enable Status - MasterCard 1
Credit Card Enable Status - AmericanExpress 1
Credit Card Enable Status - Diners Club 1
Credit Card Enable Status - Discover Card 1
Credit Card Enable Status - JCB 0
Credit Card Enable Status - AUSTRALIAN BANKCARD 0
Credit Card Enable Status - SOLO 1
Credit Card Enable Status - Switch 1
Credit Card Enable Status - Maestro 1
Credit Card Enabled - Show on Payment 1

Each time I try to take a credit card transaction through I get a different error

Ive had this error

Error Authentication Failed - Your financial institution has indicated that it could not successfully authenticate this transaction. To protect against unauthorized use, this card cannot be used to complete your purchase. You may complete the purchase by selecting another form of payment.

Also Invalid Vendor Account (26)

One of my cards, it got me to set up extra security by allocating a password then failed my card with the Error Authentication Failed
message.

Ive just tried again and got this message

Authentication Failed - Your financial institution has indicated that it could not successfully authenticate this transaction. To protect against unauthorized use, this card cannot be used to complete your purchase. You may complete the purchase by selecting another form of payment.

Ive got this to work !!!!!!!!!!!

1st issue was that was that Id put the wrong cardinal password.
I know why this happened.

After this I got a 26 - Invalid Vendor Account message

2nd issue .... it isnt just a case of adding your cardinal details into the module/payment/Paypal Website Payments Pro (UK).

I also had to go into the Paypal Express Settings and change the
Paypal Mode from "Paypal" to "Payflow-UK"

Then 4 Payflow boxes appear, then you complete the details

The 1st box was set to PAYFLOW: Partner = PaypalUK
the other 3 boxes are details that are specific to your account.

My 2nd box and 3rd box ended up with the same value.

A newbie question about centinel.

Trying to use ZC with Paypal Pro. ZC ver 1.3.9h hosted by Godaddy if this helps.

At the moment I'm not registered with Centinel, is there any way to use Paypal Pro with ZC without registration? I'm receiving this error:

Cardinal Lookup 3[n4gdnn61eft6cfa01q1uun2ao6] Cardinal Centinel -
cmpi_lookup error - 1002, 2002, 4020, 2020, 4000 - Error Processing Lookup
Request Message, Invalid Merchant Id or Processor Id, Error Validating
Merchant Id Value, Invalid Transaction Password, Error Validating Processor
Id Value

There are 3 steps to configuring your Cardinal 3D-Secure service properly:
1-Login to the Cardinal Merchant Admin URL supplied in your welcome package
(NOT the test URL), and accept the license agreement.
2-Set a transaction password.
3-Copy your Cardinal Merchant ID and Cardinal Transaction Password into your
ZC PayPal module.

For specific help, please contact [email protected] to sort out
your account configuration issues.

Problem observed while customer 1 Val was attempting checkout with
3D-Secure authentication. THEIR PURCHASE WAS NOT SUCCESSFUL. Please resolve
this matter to enable future checkouts.

Indeed, no value for Cardinal Processor ID etc. are set up. But this 3d secure stuff is meant to be optional as I understand, can I just switch it of temporary - just to be able to show my client a working shop?

Second question, if anyone knows... Paypal documentation reads:

Cardinal Commerce Registration and Installation

Before you can use Cardinal Centinel to obtain cardholder authentication:

Register with Cardinal by filling in a simple form: <http://www.paypal-business.co.uk/3Dsecure.asp>. (this URL also cited in the beginning of this thread). But the URL does not exists! I'll try to ask Paypal but does anyone here know where it has gone?

You need to contact PayPal to sort out those issues, and contact Cardinal to register.