BackUp ZC [Support Thread]

skipwater:

You can PM me a link.
...
Also you will find some in the DB.

PM with link coming...

Will try the php_grep, but I guess that there is no more any reference to iso-8859-1 (will try anyway...)

Skip: I cannot PM you... you're overquota... :ohmy:

mickymix:

Skip: I cannot PM you... you're overquota... :ohmy:
It should be fixed now.

Does this plugin work with the latest vers. of Zen Cart? :book:

newtozc32:

Does this plugin work with the latest vers. of Zen Cart? :book:

Yes BackUp ZC - Version: v1.1

Skip

When I open Backup ZC in the admin at the bottom of notes it says "Please be patient scanning your Zen Cart directory structure." and on the right under options, it lists the file type radio buttons and under that it says "Directories Loaded ..." and everything is blank below that.

The errors are:

[19-Sep-2010 08:00:56] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'SplFileInfo::getSize() [<a href='splfileinfo.getsize'>splfileinfo.getsize</a>]: stat failed for /MYHOME/stats/error_logs' in /MYHOME/MYADMIN/backup_zc.php:84
Stack trace:
#0 /MYHOME/MYADMIN/backup_zc.php(84): SplFileInfo->getSize()
#1 /MYHOME/MYADMIN/backup_zc.php(417): directorySize('/home/content/7...')
#2 {main}
  thrown in /MYHOME/MYADMIN/backup_zc.php on line 84

skipwater:

Yes BackUp ZC - Version: v1.1

Skip

I did the full install on my current store and it did not work as expected. In fact, it did not work at all. When I click on it in admin tools it just redirects to the homepage.

Any ideas?

:lookaroun

newtozc32:

I did the full install on my current store and it did not work as expected. In fact, it did not work at all. When I click on it in admin tools it just redirects to the homepage.

Any ideas?

:lookaroun

You posted in the Edit Orders thread the exact same post only you stated that when you clicked on "orders" you are directed to the home page.. So I would suggest that the issue is that you have installed one or more modules incorrectly and now are GUESSING as to what the issue might be.. Hedging your bets by posting in both support threads is not going to help you and it's not fair to the people who volunteer here to help if you do not fully disclose the issues you are reporting..

Both Edit Order and this add-on cannot be the issue by themselves. Rather something you've installed or mis-installed is the issue.. You need to roll your store back to the state it was before you installed either of these add-ons and start over..

DivaVocals:

You posted in the Edit Orders thread the exact same post only you stated that when you clicked on "orders" you are directed to the home page.. So I would suggest that the issue is that you have installed one or more modules incorrectly and now are GUESSING as to what the issue might be.. Hedging your bets by posting in both support threads is not going to help you and it's not fair to the people who volunteer here to help if you do not fully disclose the issues you are reporting..

Both Edit Order and this add-on cannot be the issue by themselves. Rather something you've installed or mis-installed is the issue.. You need to roll your store back to the state it was before you installed either of these add-ons and start over..

Again, please don't over analyze my posts. I am not attempting to be unfair. I gain nothing by doing that. I appreciate the help that is here, which is why I opt use the forum. Currently I am troubleshooting both problems and hopefully I'll find a mistake.

newtozc32:

Again, please don't over analyze my posts. I am not attempting to be unfair. I gain nothing by doing that. I appreciate the help that is here, which is why I opt use the forum. Currently I am troubleshooting both problems and hopefully I'll find a mistake.

Understood, but your posts seem to indicate that you are assigning the same issue to two different mods.. It won't help you or others to help you if you don't post clear information on your issues..:smile:

rorosun:

When I open Backup ZC in the admin at the bottom of notes it says "Please be patient scanning your Zen Cart directory structure." and on the right under options, it lists the file type radio buttons and under that it says "Directories Loaded ..." and everything is blank below that.

The errors are:

[19-Sep-2010 08:00:56] PHP Fatal error: Uncaught exception 'RuntimeException' with message 'SplFileInfo::getSize() [<a href='splfileinfo.getsize'>splfileinfo.getsize</a>]: stat failed for /MYHOME/stats/error_logs' in /MYHOME/MYADMIN/backup_zc.php:84
Stack trace:
#0 /MYHOME/MYADMIN/backup_zc.php(84): SplFileInfo->getSize()
#1 /MYHOME/MYADMIN/backup_zc.php(417): directorySize('/home/content/7...')
#2 {main}
thrown in /MYHOME/MYADMIN/backup_zc.php on line 84

What OS are you running?
PHP version?

SKip

newtozc32:

I did the full install on my current store and it did not work as expected. In fact, it did not work at all. When I click on it in admin tools it just redirects to the homepage.

Any ideas?

:lookaroun

When you hover over the Backup ZenCart link in the lower left of your browser the url should display something like this.
yourwebsite.com/youradmin/backup_zc.php

Skip

ZC 1.5.1
I have question. Why the SQL file exported manually has a little bigger size than that finished by BACKUP ZC? Does that mean there is something which isn't saved? Thanks

fanisme:

ZC 1.5.1
I have question. Why the SQL file exported manually has a little bigger size than that finished by BACKUP ZC? Does that mean there is something which isn't saved? Thanks

You can easily answer this question yourself by comparing the two files.. I suspect that you have MORE lines in one file than the other.. doesn't mean you are missing anything..

fanisme:

ZC 1.5.1
I have question. Why the SQL file exported manually has a little bigger size than that finished by BACKUP ZC? Does that mean there is something which isn't saved? Thanks

Also you will find that the SQL file that ZC BackUp creates has less CR/LF or End of Line code. (To save space)

Skip

Hi, when attempting to run this addon I get an internal server 500 error, with the following error in server log

Premature end of script headers: backup_zc.php,

Pete

scytheuk:

Hi, when attempting to run this addon I get an internal server 500 error, with the following error in server log

Premature end of script headers: backup_zc.php,

Pete

Sounds like a bad upload try re-uploading the file and see if that fixes it.

Skip

Hi Skip, thanks for this great mod. I do have an issue when using it though (similar or the same as mentioned above?).

Depending on my selection some backups succeed and some don't. Whenever I try to backup everything I get the internal server error message, and the following message appears in the server log:

mod_fcgid: read data timeout in 40 seconds, referer: ............admin/backup_zc.php
Premature end of script headers: backup_zc.php, referer: ...........admin/backup_zc.php
After viewing this log I tried another backup and recorded the time, and after 40 seconds I got the internal server error.

So I guess the problem/solution lies at the host?

paulm:

Hi Skip, thanks for this great mod. I do have an issue when using it though (similar or the same as mentioned above?).

Depending on my selection some backups succeed and some don't. Whenever I try to backup everything I get the internal server error message, and the following message appears in the server log:

After viewing this log I tried another backup and recorded the time, and after 40 seconds I got the internal server error.

So I guess the problem/solution lies at the host?

What is happening is that you are requesting more resources then php can give you.
Not all hosts will allow php settings in your htaccess file but if yours allows it add this code to it.

php_value max_execution_time 200
php_value mysql.connect_timeout 240
php_value memory_limit 128M

If not ask your host to set it in php for you.

Skip

Hi Skip, many thanks for the response

Unfortunately a fresh upload still produces the same results, as Paulm states this only appears to affect some options (mostly the larger file size ones though)

Assumed my server was struggling so spoke to my host

My .htaccess contains the suggestion you posted to Paulm

and my php.ini contains

output_buffering = On
magic_quotes_gpc=off
max_execution_time = 480 ; Maximum execution time of each script, in seconds
max_input_time = 480 ; Maximum amount of time each script may spend parsing request data
memory_limit = 512M ; Maximum amount of memory a script may consume (32MB)
max_input_vars = 3000

Assuming with those limits and execution times all should have been ok?

Pete