BackUp ZC [Support Thread]

I don't ruin with the sql option. But I'll see if any of those are there. But I think my backups folder is empty.

joyjoy:

I don't ruin with the sql option. But I'll see if any of those are there. But I think my backups folder is empty.

Are there any debug error files in your cache folder?

Skip

Just a few but I don't think they are related I can pm you the details if toy have time. Thank you.

joyjoy:

Just a few but I don't think they are related I can pm you the details if toy have time. Thank you.

Go ahead and pm the errors to me. I will look at them.

Skip

Thank you! I've sent you the logs. I don't think it's related though. No luck.

Also, I do have a sql.zip in my backup directory and I can't extract or open it. It's corrupted.

i uplaod all files in admin folder but when i go to admin panel then Tools, i am not found link of Backup Zencart why?

i use latest zencart.

wowemall:

i uplaod all files in admin folder but when i go to admin panel then Tools, i am not found link of Backup Zencart why?

i use latest zencart.

Double check that you uploaded the admin folder section into the folder that you are using as admin in zen cart.

Skip

joyjoy:

Thank you! I've sent you the logs. I don't think it's related though. No luck.

Also, I do have a sql.zip in my backup directory and I can't extract or open it. It's corrupted.

Yes the errors are not related.

How large was the sql.zip file?

I am starting to think your server is limiting the the files size.

If you could go under admin->tools->Server/Version Info and pm me the output. I will see if anything looks wrong.

Skip

Thank you again Skip. I've sent you my server details for review. :smile:

Skip, just an quick note to thank you for such a great addon. Worked for me the first time. You are brilliant! :clap:

PinkLeopard:

Skip, just an quick note to thank you for such a great addon. Worked for me the first time. You are brilliant! :clap:

Thanks for the kind words.

Skip

Not sure why but 'BackUp ZenCart' does not appear in my Tools menu in the admin. I've double checked and the all files are uploaded. Is there an sql patch file that I missed or...???

autoace:

Not sure why but 'BackUp ZenCart' does not appear in my Tools menu in the admin. I've double checked and the all files are uploaded. Is there an sql patch file that I missed or...???

I double checked to make sure I uploaded to my the correct folder for my admin and I did.... not sure what do do....

autoace:

I double checked to make sure I uploaded to my the correct folder for my admin and I did.... not sure what do do....

Sorry, my fault, its fixed now. Great contribution.

When I select Back up I get warning message:

WARNING: You have entered /home/nohart/public_html/extras in backup_zconfig.php as a EXCLUDED directory BUT it DOES NOT EXIST on your system.

WARNING: You have entered /home/nohart/public_html/pub in backup_zconfig.php as a EXCLUDED directory BUT it DOES NOT EXIST on your system.

How do I correct this or deselect this it seems to be hard codded.

I noticed that this sort of selection is in the included pictures in the zip file also?

nohart:

When I select Back up I get warning message:

WARNING: You have entered /home/nohart/public_html/extras in backup_zconfig.php as a EXCLUDED directory BUT it DOES NOT EXIST on your system.

WARNING: You have entered /home/nohart/public_html/pub in backup_zconfig.php as a EXCLUDED directory BUT it DOES NOT EXIST on your system.

How do I correct this or deselect this it seems to be hard codded.

I noticed that this sort of selection is in the included pictures in the zip file also?

Open backup_zconfig.php and edit:

  */
  // ***********************************************************************
  // Set default exclude directories
  // ***********************************************************************
  $exclude_files = array("".DIR_FS_CATALOG."cache",
  			"".DIR_FS_CATALOG."extras",
  			"".DIR_FS_CATALOG."pub"
  			);

To look like this:

  */
  // ***********************************************************************
  // Set default exclude directories
  // ***********************************************************************
  $exclude_files = array("".DIR_FS_CATALOG."cache",
  			"".DIR_FS_CATALOG."pub"
  			);

That will remove the extra folder from the exclude list.

Skip

Ok that worked but I still get an error for:

Excluded /home/nohart/public_html/cache 1.84 MB XX

I guess I have to remove that reference also?

Is this an error in the file included or is this a file structure error on my end?

nohart:

Ok that worked but I still get an error for:

Excluded /home/nohart/public_html/cache 1.84 MB XX

I guess I have to remove that reference also?

Is this an error in the file included or is this a file structure error on my end?

You need the cache folder. Zen Cart and ZC Backup use this folder.

That means ZC Backup will not add the cache folder to the archive file.

Skip

Ok I deleted the other line also. Looks ok now with no errors shown at the top of the page any more.

I dont even understand why this line(s) is in the file due that these folders dont even exist in the folder structure. I am running Zen Cart v1.3.9h

Any way maybe the author will revise & or correct the future version...

Thank you so much for the help!

I installed this on an unmodified ZC v1.3.9h, MySQL 5.0.51a, PHP Version: 5.2.4 on an Apache server.

I have set php.ini to allow 1024M of memory and I have set the zip compression to as high as 9 and the memory limit in the config to as high as 1000M. I have set permissions on both cache and backups to 777. I excluded the images folder and a complete site size is less than 20M. My database is 4.7M

I only ever get a blank screen, regardless of settings: single directory or full site, sql on or off, download or not.

No files are created in the backups folder at all - just a plain blank screen for the response.

Any ideas?