1.3.9h - customers don't display on home page, and prod name/model don't show in edit

NOTE: SOLUTION POSTED HERE: http://www.zen-cart.com/forum/showpost.php?p=953964&postcount=6

I had a working 1.3.9g setup.

I have just upgraded to 1.3.9h by replacing just the files listed in the changelog.

Now, if I log into admin and attempt to edit a product, I find that its Product Name, Product Description and Products Model fields are blank.

The same applies if I create a new product and then edit it.

The Product Name and Product Model are correctly shown in the list of products for any category and all information is correctly shown within the normal customer view of products.

Regards

Nick Greaves

OK, I have replaced the following 1.3.9h file:

/admin/includes/modules/product/collect_info.php

with the previous version from 1.3.9g.

This has restored normal operation.

So it looks as though there is some issue around that particular file.

Regards

Nick

I've since noticed that when you go from creating or editing a product to the preview screen, the Product Name is missing from that screen.

I've tried replacing:

/admin/includes/modules/product/preview_info.php

with the 1.3.9g version, but that just results in both the Product Name and Product Description not appearing.

Regards

Nick Greaves

None of those things happen here with a fresh installation of 1.3.9h or with an installation of 1.3.9g upgraded to 1.3.9h (both stock with no mods installed).

stevesh:

None of those things happen here with a fresh installation of 1.3.9h or with an installation of 1.3.9g upgraded to 1.3.9h (both stock with no mods installed).

Hmm. I wonder what's different about our setups?

I have:

Renamed /admin
Edited english.php to use UK date formats and "kg" instead of "lbs"

Apart from creating custom templates in the usual way, I haven't done much else.

Addons in use are:

Ceon Manual Card
Easy Populate
Contact reCAPTCHA

As far as I can see, none of those should have any relevance or involvement in this area of operation.

All of the above mods/addons were done a few versions ago so have worked fine up to and including version g.

Regards

Nick

if I log into admin and attempt to edit a product, I find that its Product Name, Product Description and Products Model fields are blank.
As this is in the admin - - - I suspect that you missed something in the upgrade????

I've just upgraded to 139h on windows and linux servers, and have a lot of mods. Its working ok for me.

kobra:

As this is in the admin - - - I suspect that you missed something in the upgrade????

Well I've been through all of the changed files in the /admin tree again and checked that they were all replaced.

Regards

Nick

No problems with my upgrade from g to h either :cool:

Well I've been through all of the changed files in the /admin tree again and checked that they were all replaced.
Unless you have altered an admin core file....
Try deleting all the files in the admin directory and reloading a new set from the 1.3.9h distribution

kobra:

Try deleting all the files in the admin directory and reloading a new set from the 1.3.9h distribution

I'll do that as a last resort if I have to, but I wonder if whoever carried out the mods to:

/admin/includes/modules/product/collect_info.php

might be able to give me a clue as to what has changed between versions g and h (I could do a file compare but, to be honest, my PHP knowledge is very limited so if anyone can point me in the right direction I could try a few individual file replacements first).

Regards

Nick

so if anyone can point me in the right direction I could try a few individual file replacements first
replacing/crossing version files is playing with dynamite

As many have posted they are not seeing what you are
So a full reload of the admin side is a better solution

nickgreaves:

I'll do that as a last resort if I have to, but I wonder if whoever carried out the mods to:

/admin/includes/modules/product/collect_info.php

might be able to give me a clue as to what has changed between versions g and h (I could do a file compare but, to be honest, my PHP knowledge is very limited so if anyone can point me in the right direction I could try a few individual file replacements first).

Regards

Nick
Lines 299, 412, 433 were changed.
Granted, those line numbers refer to an UNMODIFIED version of the file.
Quickly comparing those files in WinMerge will show you what has changed.

kobra:

replacing/crossing version files is playing with dynamite

Perhaps I'm not explaining very well.

As of this morning, I had a fully patched up-to-date version of 1.3.9g.

I then replaced all of the files listed in the changelog so I had a fully patched up-to-date version of 1.3.9h. At that stage I experienced the problems described.

As an experiment, I rolled back one single file to the 1.3.9g version and this partially resolved the problem, providing me with a temporary workaround.

If I can identify what has changed between versions of that file - particularly in terms of its dependency on the contents of other files, that might point me to where the problem lies.

nickgreaves:

If I can identify what has changed between versions of that file - particularly in terms of its dependency on the contents of other files, that might point me to where the problem lies.
stevesh:

None of those things happen here with a fresh installation of 1.3.9h or with an installation of 1.3.9g upgraded to 1.3.9h
frank18:

No problems with my upgrade from g to h either
With all of the time you have invested so far, you could have reloaded all the admin files

I am upgrading 9g to 9h right now and before overwriting includes/version.php I notice the new file in 9H is older than 9g by about 5 hours....is this right?

polygone:

I am upgrading 9g to 9h right now and before overwriting includes/version.php I notice the new file in 9H is older than 9g by about 5 hours....is this right?

a) no, it doesn't matter.
b) that's completely different than the subject matter of the rest of the discussion in this thread -- please try not to hijack other peoples' discussions, since it just adds confusion to the existing dialog. :wink:

DrByte:

a) no, it doesn't matter.
b) that's completely different than the subject matter of the rest of the discussion in this thread

So I should have posted a new thread with the same title? Sorry..next time I'll know better.

kobra:

With all of the time you have invested so far, you could have reloaded all the admin files

OK, I have now reloaded ALL of the files in the shop root directory and the (renamed) /admin directory tree.

The problem remains the same.

I even replaced /admin/includes/languages/english.php with the original unedited version to be absolutely sure.

So the only modified file in the whole directory tree was admin/includes/configure.php (which obviously has to be modified with the correct directory/database settings).

Regards

Nick

nickgreaves,
PHP version?