Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

Not sure.. Could be your tax setup is not correct.. But as you can from my previously posted example (see my previous post), there is no problem with this mod displaying or editing taxes captured in a store generated order.. I've also attached a copy of what the taxes looks like from the order details side..

UltraLtd:

Thanks for the quick replies.

Point noted about the Admin Simple Create Orders issue. Loks like the best method to overcome this is using COWOA mod.

Also I still get the same problem when updating an order created from the store side in relation to the totals not showing correctly. Is this likely to be because of the fact that Create Orders mod has not been removed?

Totals are still showing ex tax prices in the totals and not subtotal inc tax.

Thanks

Damien.

DivaVocals:

I'm not sure what happened.. It looks like you still have edits in place for the v2.3 of Ty Package tracker still in place.. If you are using Ty Package Tracker v3.0, try merging the orders.php from the Ty Package with the one from Edit Orders v3.0 and replace your orders.php in it's entirety.. see if you get a different result.. You should have one edit icon and two edit buttons from the orders.php list view, and one edit button in the orders.php detail view (at the bottom near the invoice and packingslip buttons)..

DivaVocals I don't know what going on. I have compared the order.php files until my eyes hurts....lol. I have went through all these files with edit order and ty package 3.0. I couldn't get the ty package 3.0 to work for some strange reason so I went back to v2.3., but I'm still unable to get the edit icon and two edit buttons from the orders.php list view, and one edit button in the orders.php detail view (at the bottom near the invoice and packingslip buttons) to show. I must be doing something wrong but for the life of me I couldn't tell you what. I am pretty good when it comes to installing modules but this one has me stump. I will take a look at it tomorrow again to see what I see new:yes:

countrycharm:

DivaVocals I don't know what going on. I have compared the order.php files until my eyes hurts....lol. I have went through all these files with edit order and ty package 3.0. I couldn't get the ty package 3.0 to work for some strange reason so I went back to v2.3., but I'm still unable to get the edit icon and two edit buttons from the orders.php list view, and one edit button in the orders.php detail view (at the bottom near the invoice and packingslip buttons) to show. I must be doing something wrong but for the life of me I couldn't tell you what. I am pretty good when it comes to installing modules but this one has me stump. I will take a look at it tomorrow again to see what I see new:yes:Well I double checked again and the edits/merges between the orders.php files that comes with Ty Package Tracker and Edit Orders are pretty straightforward. Not sure what's going on with your merges.. I've got some time for a change to spare.. I'll be happy to take a look if you wanna post your orders.php file here..

DivaVocals:

Well I double checked again and the edits/merges between the orders.php files that comes with Ty Package Tracker and Edit Orders are pretty straightforward. Not sure what's going on with your merges.. I've got some time for a change to spare.. I'll be happy to take a look if you wanna post your orders.php file here..
In the admin/order.php file it has not been modified except trying to install edit orders. I use the order.php file from the edit order module by it self to see if that was the problem. Still the same thing. edit Icons are not showing to update the order. If you want to take a peek at my server your welcome to. Let me know.

countrycharm:

In the admin/order.php file it has not been modified except trying to install edit orders. I use the order.php file from the edit order module by it self to see if that was the problem. Still the same thing. edit Icons are not showing to update the order. If you want to take a peek at my server your welcome to. Let me know.
Here is the admin/order.php file I would be using. You can download it from here. Thanks for checking it out.

DivaVocals:

Not sure.. Could be your tax setup is not correct.. But as you can from my previously posted example (see my previous post), there is no problem with this mod displaying or editing taxes captured in a store generated order. I've also attached a copy of what the taxes looks like from the order details side..

No issues with the tax that I am aware of. Simple 10%.

I think I am getting confused with the totals display or the edit orders isn't consistent with SO/store orders in that when edit orders is used it only shows a tax and unit price. Is there the possibility it could show tax, price ex tax and price inc tax. Then the Sub-Total is taken from the tax inc price.

The other issue I see is that when shipping comes across from a store order it also includes the tax value in the sub-totals area then a tax value is shown. The issue I see with this is that in the one column you have differing values being shown.

The Sub Total displays the tax incl price (which IMHO appears better as the Sub-Total is under the Total (incl) column)when an order is sent through via the store.

After the order has been edited the SubTotal then displays the ex tax price.

This then carries through to an invoice.

I hope this makes sense and thanks for your help.

Damien.

Though I think I understand what it is you are saying, can you post screenshots so it is CRYSTAL clear exactly what it is you are attempting to explain here..:smile: It will be easier for me to see what you are speaking of if I can see what you see..

UltraLtd:

No issues with the tax that I am aware of. Simple 10%.

I think I am getting confused with the totals display or the edit orders isn't consistent with SO/store orders in that when edit orders is used it only shows a tax and unit price. Is there the possibility it could show tax, price ex tax and price inc tax. Then the Sub-Total is taken from the tax inc price.

The other issue I see is that when shipping comes across from a store order it also includes the tax value in the sub-totals area then a tax value is shown. The issue I see with this is that in the one column you have differing values being shown.

The Sub Total displays the tax incl price (which IMHO appears better as the Sub-Total is under the Total (incl) column)when an order is sent through via the store.

After the order has been edited the SubTotal then displays the ex tax price.

This then carries through to an invoice.

I hope this makes sense and thanks for your help.

Damien.

countrycharm:

Here is the admin/order.php file I would be using. You can download it from here. Thanks for checking it out.Well I compared this directly to my test store file to see if anything jumped out.. Nothing did.. A few minor thngs, but they are changes I am making as part of a planned minor release, an they would not explain the issue you are reporting.. I attached the file here..

If this doesn't make a difference, PM me your store FTP info.. I'd like to take a look.. (I promise not to TOUCH anything!!:smile: Just wanna take a peek..)

DivaVocals:

Well I compared this directly to my test store file to see if anything jumped out.. Nothing did.. A few minor thngs, but they are changes I am making as part of a planned minor release, an they would not explain the issue you are reporting.. I attached the file here..

If this doesn't make a difference, PM me your store FTP info.. I'd like to take a look.. (I promise not to TOUCH anything!!:smile: Just wanna take a peek..)

Hi DivaVocals, I just wanted you to know that I fixed the issue with both modules. Ty Package 3.0 and Edit order 3.02. The reason the edit icon and two edit buttons from the orders.php list view, and one edit button in the orders.php detail view (at the bottom near the invoice and packingslip buttons) did not show was because in ty package 2.3a in the read me file there is an optional change you could make for the /includes/filenames.php. These optional changes would make navigating more convenient. I needed to roll back the filenames.php file to it's original state before ty package 3.0 and edit order 3.02 started working like it should. The changes I rolled back from are down below. You might want to add this to the read me for Ty Package 3.0. Thank you for all your help.

Optional: (These changes are optional and not required for the mod to work. These optional change will make navigating more convenient.)
/includes/filenames.php (1 optional changes)

Change #1: (highly recommended - Making this change will allow your customer to track packages from the "My account" Page.)
define('FILENAME_ACCOUNT_HISTORY_INFO', 'account_history_info'); to
define('FILENAME_ACCOUNT_HISTORY_INFO', 'tracker');

Change #2: (recommended - Making this change will allow you to access tracker page instead of the using the default order page.)
define('FILENAME_ORDERS', 'orders');
to
define('FILENAME_ORDERS', 'tracker');

CRAP!!! did I forget to include this in the readme file for Ty Package Tracker????

Duly noted.. Will update the readme file accordingly.. Thanks for posting this.. I think I missed this because I never made these optional changes at all when testing out the old version of Ty Package Tracker.. I will post this in the Ty Package Tracker support thread too..

countrycharm:

Hi DivaVocals, I just wanted you to know that I fixed the issue with both modules. Ty Package 3.0 and Edit order 3.02. The reason the edit icon and two edit buttons from the orders.php list view, and one edit button in the orders.php detail view (at the bottom near the invoice and packingslip buttons) did not show was because in ty package 2.3a in the read me file there is an optional change you could make for the /includes/filenames.php. These optional changes would make navigating more convenient. I needed to roll back the filenames.php file to it's original state before ty package 3.0 and edit order 3.02 started working like it should. The changes I rolled back from are down below. You might want to add this to the read me for Ty Package 3.0. Thank you for all your help.

Optional: (These changes are optional and not required for the mod to work. These optional change will make navigating more convenient.)
/includes/filenames.php (1 optional changes)

Change #1: (highly recommended - Making this change will allow your customer to track packages from the "My account" Page.)
define('FILENAME_ACCOUNT_HISTORY_INFO', 'account_history_info'); to
define('FILENAME_ACCOUNT_HISTORY_INFO', 'tracker');

Change #2: (recommended - Making this change will allow you to access tracker page instead of the using the default order page.)
define('FILENAME_ORDERS', 'orders');
to
define('FILENAME_ORDERS', 'tracker');

DivaVocals:

CRAP!!! did I forget to include this in the readme file for Ty Package Tracker????

Duly noted.. Will update the readme file accordingly.. Thanks for posting this.. I think I missed this because I never made these optional changes at all when testing out the old version of Ty Package Tracker.. I will post this in the Ty Package Tracker support thread too..
Glad I could be assistance. I knew if I kept digging I would find the answer to why it was not showing up. Sometimes over looking little things causes big things to happen. Whew.........Mystery solved.:yes:

countrycharm:

Glad I could be assistance. I knew if I kept digging I would find the answer to why it was not showing up. Sometimes over looking little things causes big things to happen. Whew.........Mystery solved.:yes:Thanks for your help in tracking this down.. I appreciate it! :yes:

I've posted this information in the Ty Package Tracker support thread, and I will update the readme file for Ty Package Tracker accordingly..

Hi All,
This is a truly fantastic addon.
Thank you to those involved in creating and maintaining it. Will definitely be making a contribution.
I am using it to edit orders and allow the zen cart shop to process telephonic/email orders now.

I have one problem though. Once I have edit and updated the order, I would like to resend the order through to the client automatically and to admin (as it originally does when placing a new order).

I think it is important that the customer gets a new invoice via a new order confirmation, so that he can review and knows that the order has been updated.
Also, since some of my stores are drop-shipping in different locations, I'd like the order resent to the admin also (as per the original order also).

Is it possible to achieve this?

Thanks,
Deansta

Glad you like it..:smile:

You can always use the "add order comments" feature to send your customers an order update.. (Works JUST like the add comments feature n orders.php or super_orders.php..) This will send an e-mail to your customer with your comments along with a link to the order that will allow them to login to the "My Account" section of the store and view the order.

The admin does not get copied on the order update e-mail. We kept this mod in line with how the orders.php/super_orders.php functionality works to maintain a level of consistency throughout the admin. Especially since the PRIMARY function of this mod is not as an "order creation" module (though it can very easily support a manual/phone order process -- and not a manual/phone order process which uses this mod with the create_orders.php from the Admin Simple Create Orders)

That said I'm sure routing to order update e-mails to the admin can be achieved, but there are no plans at the moment to add this functionality to Edit Orders..

You might want to also look at the Email Archive Manager add-on.. It might add some of the functionality you are seeking..

Deansta:

Hi All,
This is a truly fantastic addon.
Thank you to those involved in creating and maintaining it. Will definitely be making a contribution.
I am using it to edit orders and allow the zen cart shop to process telephonic/email orders now.

I have one problem though. Once I have edit and updated the order, I would like to resend the order through to the client automatically and to admin (as it originally does when placing a new order).

I think it is important that the customer gets a new invoice via a new order confirmation, so that he can review and knows that the order has been updated.
Also, since some of my stores are drop-shipping in different locations, I'd like the order resent to the admin also (as per the original order also).

Is it possible to achieve this?

Thanks,
Deansta

Hi Diva,

I'm really excited about using this mod and super excited about installing and using Super Orders. But before I install Super Orders, I need to make sure Edit Orders is working fine (per the Super Order install instructions).

I've read this entire thread, but nobody's problem is exactly like mine (although very similar to the person with the french language files).

I hope you can help. Here's what's happening:

• ZC 139h
• PHP 5.2.15
• Only using English language
• Confirmed language in localization is set to English.

**Admin Mods: **

• Add Customers From Admin V1.01
• Edit Orders V1.53 (uninstalled prior to installing 3.02)
• Monthly Sales Tax Report V1.0
• Captcha Add Number (version unknown)
• EZ Pages Meta Fields V1.0

Installation steps for Edit Orders 3.02:

1. Uninstalled a 1.53 version of edit order by deleting the files (including admin/orders.php) and then uploading admin/orders.php from the 139h fileset.
2. Confirmed all was well in customers>>orders
3. Renamed the admin folder in 1_Install_Files and 2_Required_Core_Edits to match my admin folder on my server
4. Uploaded the renamed folders and the files they contained to my store directory using FileZilla
5. Opened the edit_orders_install.sql file with notepad and copied it.
6. Logged in to my store admin. Went to Tools>>Install SQL Patches & pasted the copy.
7. Results: 9 statements added. No errors.
8. Went to Customers>>Orders
9. Clicked on "edit".

Issue:

1. On Order Edit Page, missing these buttons:

• Back (upper right corner shows broken link icon instead of button)
• Display Order Details (upper right corner shows broken link icon instead of button)
• Update (lower left corner beneath the Notify Customer section)
• If any of these are clicked, the resulting error occurs:

[29-Dec-2010 15:36:06] PHP Warning:  require(includes/languages/1.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /public_html/MY_STORE/MY_ADMIN/includes/init_includes/init_languages.php on line 35

[29-Dec-2010 15:36:06] PHP Warning:  require(includes/languages/1.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /public_html/MY_STORE/MY_ADMIN/includes/init_includes/init_languages.php on line 35

[29-Dec-2010 15:36:06] PHP Fatal error:  require() [<a href='function.require'>function.require</a>]: Failed opening 
required 'includes/languages/1.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /public_html/MY_STORE/MY_ADMIN/includes/init_includes/init_languages.php on line 35
```Since this file does not exist on my server or in my 139h fileset, I tried renaming a copy of the includes/languages/english.php file to 1.php and upload it to includes/languages.


**Result: **

Same as before


**Next Steps: **

- Uninstalled Using the edit_orders_uninstall.sql and deleting files, replacing admin/orders.php with original from 139h fileset.
- Re-downloaded the edit orders 3.02 fileset in case original download was corrupted. Unzipped and followed same steps as above.
- Got same results.

Any ideas?

Hi ScriptJunkie,

I get the same problem as you do... Still searching the cause... Check the first messages of this thread.

sanji

Hi Sanji,

Yes, I read all your research with great interest, but I think where our circumstances differ is with the language files and the additional mods installed. I don't have/use a french language file and I haven't yet installed Super Orders. Yet we seem to be affected in the same way. Interesting :)

My big questions are:

1. Why is it looking for a file that doesn't exist in the 139h file set (1.php)?
2. Should that file exist if the cart is only using English?
3. Where can one get that file from? (Since renaming a copy of the English.php file doesn't resolve the issue).
4. Would that even resolve the "issue"?

I suspect there's something else going on entirely that is triggering this language file error business. I just don't have a clue what it is. It certainly seems evident that (so far), it's unique only to you and I....so aside from the language file and mod differences, it must be some other commonality in our store configurations.

ScriptJunkie:

Hi Sanji,

Yes, I read all your research with great interest, but I think where our circumstances differ is with the language files and the additional mods installed. I don't have/use a french language file and I haven't yet installed Super Orders. Yet we seem to be affected in the same way. Interesting :)

My big questions are:

1. Why is it looking for a file that doesn't exist in the 139h file set (1.php)?
2. Should that file exist if the cart is only using English?
3. Where can one get that file from? (Since renaming a copy of the English.php file doesn't resolve the issue).
4. Would that even resolve the "issue"?

I suspect there's something else going on entirely that is triggering this language file error business. I just don't have a clue what it is. It certainly seems evident that (so far), it's unique only to you and I....so aside from the language file and mod differences, it must be some other commonality in our store configurations.At this point it is kinda useless to keep lobbing guesses at a problem that neither I nor anyone testing this module before it's release can replicate.. I need to see someone's store where this behavior is ocurring.. I made this SAME offer to sanji, but he's opted to keep picking at this himself..

So I will make the same offer to you.. I will send you a PM with what I need access to in order to get to the bottom of your issue.. (and I agree it's likely that it's NOT the same thing that is happening to sanji) I will state again that I am not entirely convinced that this is an Edit Order issue as others are using it with no problems whatsoever.. But in order to confirm or deny this I need to see someone's store where this behavior is ocurring.. I cannot BEGIN to guess what's different until I see it for myself..

Now is a good time to do this as I work a full time job and normally do not have lots of spare time for this level of troubleshooting.. So while I am working holiday light hours I have a small amount of bandwidth to look at this.. New Year's Eve is my birthday so if there is a time to do this it's today or tomorrow.. check your PMs.. I want to get to the bottom of this, but someone is going to have to let me take a peek under the hood...

NOW.. Who wants to volunteer????

BTW.. is this instance of Edit Orders running on a local server??

Is it a WINDOWS server???

ScriptJunkie:

Hi Sanji,

Yes, I read all your research with great interest, but I think where our circumstances differ is with the language files and the additional mods installed. I don't have/use a french language file and I haven't yet installed Super Orders. Yet we seem to be affected in the same way. Interesting :)

My big questions are:

1. Why is it looking for a file that doesn't exist in the 139h file set (1.php)?
2. Should that file exist if the cart is only using English?
3. Where can one get that file from? (Since renaming a copy of the English.php file doesn't resolve the issue).
4. Would that even resolve the "issue"?

I suspect there's something else going on entirely that is triggering this language file error business. I just don't have a clue what it is. It certainly seems evident that (so far), it's unique only to you and I....so aside from the language file and mod differences, it must be some other commonality in our store configurations.

Hi Diva,

I'd be thrilled to let you take a look. I will check the PM and send you what you need in the next few minutes.

This install is on a linux server.

Thanks for your help and happy early birthday!! :clap: