Ultimate Cross Sell [Support Thread]

johnnyq:

Cross-sell is working for me on the product page but not on the shopping cart page for some reason. It's just not being displayed. No error messages.

hello, i have the same issue and i'm sure i put those files into the right place, but it doesn't work at all on shopping cart page, what do i fix it?

johnnyq:

Very easy. One of the two files required (the first I believe) that I posted earlier starts with <? instead of <?php. <? is called a short open tag. Using these must be allowed in php.ini. That flag wasn't set in mine per default. Changing <? to <?php fixed the problem.

this fix doesn't work for me, any other ideas ?

Random products are being shown on the checkout page and no items are being shown on the product pages now. Is there any fix for this?

Just wanted to say thanks for such a wonderful mod! This is by far the easiest cross sell mod to configure and I love the way I can enter the cross sells once and have them show up on both my sidebox and shopping cart.

Thanks again,
Crystal

works fine now

Is there a way to reorder the display of ultimate cross sell on the product info page, e.g. related products, then cross sell and upsell. The way it's displayed currently, cross sell is displayed first but I'd prefer having related products displayed first and then cross sell.

Any ideas or suggestions on which files to modify would be great.

parisbubbler:

Is there a way to reorder the display of ultimate cross sell on the product info page, e.g. related products, then cross sell and upsell. The way it's displayed currently, cross sell is displayed first but I'd prefer having related products displayed first and then cross sell.

Any ideas or suggestions on which files to modify would be great.

Are you referring to the order of the sideboxes? That's controlled via your admin panel in Admin->Tools->Layout Boxes Controller.

I am about to be forced to send my site live early (long story) but while doing some testing, I noticed that my cross sell item (yes, I only have 1 at this early stage) is bugged.

When I click the "add to cart" button, it adds the cross sell item, and not the original item.

Is this something that someone else has come across?

Thanks in advance
Andy

Make sure to insert the code for ultimate cross sell outside of the form tag, immediately above the last div tag. In a clean installation, this is located on line 237.

<!--bof Form close-->
</form>
<!--bof Form close-->

Should look like this:

<!--bof Form close-->
</form>
<!--bof Form close-->

<!-- bof Ultimate Cross Sell Combo -->
<?php
require($template->get_template_dir('tpl_modules_ultimate_cross_sells.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_ultimate_cross_sells.php');
?>
<!-- bof Ultimate Cross Sell Combo -->

</div>

ultimate_zc:

Make sure to insert the code for ultimate cross sell outside of the form tag, immediately above the last div tag. In a clean installation, this is located on line 237.

:smartalec:

Thank you.

I'm sure I would have found the problem eventually :unsure:

kamelion0927:

Are you referring to the order of the sideboxes? That's controlled via your admin panel in Admin->Tools->Layout Boxes Controller.

No, I was referring to the center box display under the product info.

Any help would be greatly appreciated.

Thank you.

parisbubbler:

Is there a way to reorder the display of ultimate cross sell on the product info page, e.g. related products, then cross sell and upsell. The way it's displayed currently, cross sell is displayed first but I'd prefer having related products displayed first and then cross sell.

Any ideas or suggestions on which files to modify would be great.

kamelion0927:

Are you referring to the order of the sideboxes? That's controlled via your admin panel in Admin->Tools->Layout Boxes Controller.

No, I was referring to the center box display under the product info.

Any help would be greatly appreciated.

Thank you.

commdiver:

Random products are being shown on the checkout page and no items are being shown on the product pages now. Is there any fix for this?

Sorry to ask again, but is there a solution for this?

parisbubbler:

No, I was referring to the center box display under the product info.

Any help would be greatly appreciated.

Thank you.

:blush: My fault - I didn't read your question in it's entirety. I looked through the mod and it didn't look like there was a way to specify which mod goes first on the product page (although, I am not a coder so I probably overlooked something). Hopefully the person who put this together will get some free time and be able to answer your question.

brilliant add on, thank you.

All working fine and i can live with the problem i have, but i cannot get more than 3 products to show on the related sidebox.

I have change the max number in the admin/configuration, but still no joy.

Anyone know what i am doing wrong please?

I am using 1.3.9h

admin > configuration > Ultimate Cross Sell Settings > Cross Sell - Sidebox Display Products - Max (all have this configuration option)

thanks for replying, but i have already done this before i posted, but it was my fault for not being accurate in describing the correct path in my first email.

I previously said -

admin/configuration/,

when i really meant

admin/configuration/ultimate/cross sell/

I have adjusted all the numbers to 6 before i posted in the ultimate config setups

This has started working for the products in the centre box, which is perfect for my needs, so problem with sideboxes not necessarily solved, but i am more than happy with what it does for me

horsetags:

This has started working for the products in the centre box, which is perfect for my needs, so problem with sideboxes not necessarily solved, but i am more than happy with what it does for me

There are two Max settings in the Ultimate Cross Sell Configurations:

Cross Sell - Display Products - Max (controls the max on the page)

and

Cross Sell - Sidebox Display Products - Max

If the Cross Sell - Sidebox Display Products - Max isn't adjusting how many appear in your sidebox, you'll want to double check your installation.

Dear friends,

I have Ultimate Cross Sell installed.
And i also have tabbed_products installed.
But cross sell doesnt display in product-display-info

Do you know any solution how to display cross sell in tabs?

Thank you.