Ultimate Cross Sell [Support Thread]

Just a hint about these forums, if you don't get an answer, it's probably because the question has been asked a million times before. That and posting twice on two different threads asking the same question gets a bit irritating to "the powers that be" :)

A link would be extremely helpful - I know what you're talking about, it's just easier (and less confusing to you) to tell you how to fix it if I can give you specifics.

LOL..guess u are right. I saw a couple of related questions but unfortunately, no one has answered any of the questions.

But thanks for replying, at least I know I am not talking to myself :P

Here's a snapshot:

I was hoping for a live link so I could tell you exactly what div you need to fix, but we'll make due.

What you want to do is add float:left in your stylesheet to the div of your crosssell products wrapper. That will make 'em line up vertically.

Hi! I dropped UCS in--cross sell works fine, but I can't switch to the upsell or the related products tables in the admin area. It always drops me --kicks me out to log back in. I'm using 3.9H. I've been through my install with a fine-toothed comb. It looks right! Any suggestions?

Hi. We have gotten the module uploaded and everything is working fine except...
When we add products as related it shows them twice underneath the product.
Example at: http://www.everayla.com/index.php?main_page=product_info&cPath=115_217&products_id=12980

Anyone know how to fix this?

Okay, Never mind. We had to re-upload the files. So we got it fixed!

ricangem:

Hi, great mod! My related products, upsell and even cross sell products are showing in one single row (down), instead of showing in 3 rows (across). Is there a way to fix this problem? I already put the number 3 in PRODUCTS COLUMNS PER ROW. Thank you!

I just installed this mod on a test site, skimmed this thread, saw your post. It immediately reminded me of an IE Compatability issue, which can do strange things if turned on.

I set my IE9 browser to Compatability View and, yes, my Up Sell products are in a row going down, instead of columns across.

Same thing happens on my particular template (Applezen) if I only have two subcategories with subcat pics: in compatability view they go downward instead of columns.

Compatability view can also mess-up (in applezen anyway) the footer banners, which might appear anywhere on the page! Also, the default drop down menu can do strange things, but I'm currently using a mega menu so no compatability view issues with that so far.

Main thing: we cannot control how a customer has their browser set; if in Compatability View.

sph
https://www.wedding-mart.com (test site)
https://www.prommart.com (live site - soon to be one column with UCS mod)

weljkodj:

Hi,
Is there a way to display related products on a product page just below the current product info?

I have set up option Display Ultimate Cross Sells on Product Page to 3 (related products) and I dont see any changes.

If I turn on left related.php sidebox, it works fine, but I would like to have it below product info.

I am having the same problem. I did a back up and re-installed it all...then installed the add on again. I have checked everything (to the best of my ability) yet...i still cant get to show centre boxes on product page.

I would appreciate it if someone could help me with this problem...or ..god forbid...tell me where i have gone wrong :blink:

my website is: http://jewellery-fashion-online.co.uk

Hi, I have installed this module but for some reason I don't get and option to pick 1,2 or 3 in the drop down on the config screen?

pixiedustgiftshop:

I am having the same problem. I did a back up and re-installed it all...then installed the add on again. I have checked everything (to the best of my ability) yet...i still cant get to show centre boxes on product page.

I would appreciate it if someone could help me with this problem...or ..god forbid...tell me where i have gone wrong :blink:

my website is: http://jewellery-fashion-online.co.uk

Did you add this code ```php

to your ncludes\templates\YOUR_TEMPLATE\templates\tpl_product_info_display.php? It's in the readme step #6. That's the only thing I can think of for why it's not showing up.

Hi

I have just realised that on product pages that have related products in the centre box, when you click 'Add to cart' for the main product, it adds one of the related products to the cart?

Re

nolsowski:

Did you add this code ```php

> to your ncludes\templates\YOUR_TEMPLATE\templates\tpl_product_info_display.php? It's in the readme step #6. That's the only thing I can think of for why it's not showing up.

Thank you for your help nolsowski. I have just double checked the tpl_product_info_display.php file.  And the code is there.

I really dont know what I have done wrong.

At the moment, I am just leaving it as a sidebar.

If anyone else has had the same problem and knows how to fix it....I would appreciate how you did it.

wizer:

Hi

when you click 'Add to cart' for the main product, it adds one of the related products to the cart

Re

The reason I assume your related products are being added to the cart when customers add the main product to the cart is because the code to include the tpl_modules_ultimate_cross_sells.php is inside the <form></form> tags.

Make sure to add the following code

<!-- bof Ultimate Cross Sell Combo --> 
<?php require($template->get_template_dir('tpl_modules_ultimate_cross_sells.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_ultimate_cross_sells.php'); ?> 
<!-- bof Ultimate Cross Sell Combo -->

above the last div tag AND below

<!--bof Form close-->
</form>
<!--bof Form close-->

it should look like

<!--bof Form close-->
</form>
<!--bof Form close-->

<!-- bof Ultimate Cross Sell Combo --> 
<?php require($template->get_template_dir('tpl_modules_ultimate_cross_sells.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_ultimate_cross_sells.php'); ?> 
<!-- bof Ultimate Cross Sell Combo -->

</div>

Thanks for that

Hi, I may need some assistance with slight tweaking.

I've installed the Ultimate Cross Sell mod. Great functionality, variety, and most of all ease of use.

However, I decided to make the mod more...accessible to customers, not as a means to force additional sales, but simply to let them know, there's an easier way to find the products on the website. So what I did was, changed the Buy Now buttons on my product listing pages, to More Info links. So, customer clicks more info, finds himself on the product page, and then sees Related products, for insrance, accessories, all via the Cross Sell mod. Now the problem is, the related products ALSO, instead of showing Buy Now buttons, have More Info buttons, so instead of adding the additional accessory to their cart, it directs them to the product info page of the accessory, away from the main product that they wanted to buy in the first place. Is there an way to keep More Info links in the product listing pages, but have the cross sell mod use the Buy Now buttons? Thank you!

ahehe, nevermind folks, using my brains a little bit I found a solution. :clap:

Opened Modules/MY_TEMPLATE/ultimate_cross_sell_products.php

Replaced the following:

$lc_button = '<br /><a href="' . zen_href_link(zen_get_info_page((int)$cross_sell_query->fields['products_id']),  '&products_id=' . (int)$cross_sell_query->fields['products_id']) . '">' . MORE_INFO_TEXT . '</a><br />';

with the following:

 $lc_button = '<br class="clearBoth">' . zen_draw_form('cart_quantity', zen_href_link(zen_get_info_page($cross_sell_query->fields['products_id']), zen_get_all_get_params(array('action')) . 'action=add_product', $request_type), 'post', 'enctype="multipart/form-data"') . '<input type="hidden" name="cart_quantity" value="1" />' . zen_draw_hidden_field('products_id', (int)$cross_sell_query->fields['products_id']) . zen_image_submit(BUTTON_IMAGE_BUY_NOW, BUTTON_BUY_NOW_ALT) . '</form>';

Thanks for the great mod!!

yaseent:

Hi, I may need some assistance with slight tweaking.

I've installed the Ultimate Cross Sell mod. Great functionality, variety, and most of all ease of use.

However, I decided to make the mod more...accessible to customers, not as a means to force additional sales, but simply to let them know, there's an easier way to find the products on the website. So what I did was, changed the Buy Now buttons on my product listing pages, to More Info links. So, customer clicks more info, finds himself on the product page, and then sees Related products, for insrance, accessories, all via the Cross Sell mod. Now the problem is, the related products ALSO, instead of showing Buy Now buttons, have More Info buttons, so instead of adding the additional accessory to their cart, it directs them to the product info page of the accessory, away from the main product that they wanted to buy in the first place. Is there an way to keep More Info links in the product listing pages, but have the cross sell mod use the Buy Now buttons? Thank you!

I've installed all of the files and cannot see anything in

ADMIN > CATALOG >
ADMIN > CONFIG >

Although I do see the files in ADMIN > TOOLS > Layout Boxes Controller

I've double checked and the files are all in the right places. Please help this looks like a great plugin.

Thanks

thebigkick:

I've installed all of the files and cannot see anything in

ADMIN > CATALOG >
ADMIN > CONFIG >

Although I do see the files in ADMIN > TOOLS > Layout Boxes Controller

I've double checked and the files are all in the right places. Please help this looks like a great plugin.

Thanks

Are you sure you renamed YOUR_ADMIN_FOLDER to the name of what your admin folder is called?

Check that there is a ultimate_cross_sell.php in the root of your admin folder, ie.

/public_html/YourStoreFolder/YourAdminFolder/ultimate_cross_sell.php

You got that?

yaseent:

Are you sure you renamed YOUR_ADMIN_FOLDER to the name of what your admin folder is called?

Check that there is a ultimate_cross_sell.php in the root of your admin folder, ie.

/public_html/YourStoreFolder/YourAdminFolder/ultimate_cross_sell.php

You got that?

Here's the thing. I didn't rename anything. I didn't want to overwrite the files that were already on the server when dropping them onto the server. What I did was drag and dropped the files into the appropriate folders on my FTP program and uploaded them to the server. I checked the files on the server and the are all correct.

yes, ultimate_cross_sell.php is installed at the root of my admin folder.

thebigkick:

Here's the thing. I didn't rename anything. I didn't want to overwrite the files that were already on the server when dropping them onto the server. What I did was drag and dropped the files into the appropriate folders on my FTP program and uploaded them to the server. I checked the files on the server and the are all correct.

yes, ultimate_cross_sell.php is installed at the root of my admin folder.

Lol, well what I usually do with a mod that doesn't include so many files is browse through each folder in the mod, and make sure each file is unique to the module in question, in this case most of the files are named and you can see they're not native filenames to zencart. After which I say cool, unzip everything, if I do get an overwrite prompt, I take the filename down and check later to make comparisons etc etc. In any case, most mods tell you that they're overwriting files if they are - but nowadays it's copy paste parts of code instead of overwrite. Anyhow no harm done.

Do yourself a favour, unzip the contents all together without separately dragging. Just make sure you rename the YOUR_TEMPLATE within the ultimate cross sell archive to whatever your template is called.

And then test whether this fixed the issue...

Also check the permissions for the file in your admin root, mine is sitting at 644 (not that I think this would make a difference) - bust just maybe.