Image Handler 3 Support Thread (for ZC v1.3.9)

discoverytdi:

Thats whats got me confused I'm tempted to try deleting the image from the product but although I have more bacups than I can shake a stick at I'd rather not if it will totally balls it up even more
Clear the FOLDERS (not the .htaccess and .keep files) from the bmz_cache as suggested.. IH3 built this and it will re-build it again after you empty it.. Remove the images from the offending products and THEN re-load the main and additional images again and let us know if this works..

BTW, you do not need a bazillion backups of your images.. You only need ONE backup of your original images..

discoverytdi:

Update just went back into admin deleted the images in the product pages fine but when I reinstall the images** it picks up the image I want plus the image from a different product** :frusty:Suggest stopping what you are doing and review the readme.. this issue is covered in the readme.. (under the troubleshooting tab... though I REALLY suggest reviewing the WHOLE readme file..)

discoverytdi:

:oops: Managed to sort most through image handler just left with a few products like this on with multiple images http://www.rvsolarsystems.co.uk/store/index.php?main_page=product_info&cPath=2&products_id=4
thease are the ones I'm getting the error message from when I try to solve it through image handler I know I've screwed up somewhere but don't want to make it worse
zen1.39H
a few more observations.

1. DON'T use spaces in your image file names. It appears in this product that you have an additional image named "40 Watt solar panel", and it doesn't appear to have a file extension at all. (which may be why the store ignores it)
2. As has been said in the README and in this support thread, you only need to upload ONE image to the main image folder and it should be the LARGEST image. IH3 will then take care of generating the small and medium images. In the example you provided it appears that your large product images are stored in "images/large".
3. Once reason additional image may not show up is because the filetypes/extensions do not match the main product image. IH3 will help you spot when these situations exist as post here by nigel a week or so ago: http://www.zen-cart.com/forum/showpost.php?p=1042167&postcount=224

BTW, you do not need a bazillion backups of your images.. You only need ONE backup of your original images..[/QUOTE]
the backups I keep are of the home directory and sql d/base (I do a backup before I change anything), old habit from working as sap trainer it was my mantra BACKUP BACKUP BACKUP :D

:frusty: rite renamed all my files no spaces no wild cards deleted all my product images from the images folder and started again guess what same thing but it only puts a second image in the first product http://www.rvsolarsystems.co.uk/store/index.php?main_page=product_info&cPath=2&products_id=4

but not in the second product of the same line http://www.rvsolarsystems.co.uk/store/index.php?main_page=product_info&cPath=2&products_id=9

and so on :censored: :frusty: :censored: so is it something to do with the file names should I change them to perhapes image1 image2 image3 or something or have I overwriten something when I installed IH3

discoverytdi:

:frusty: rite renamed all my files no spaces no wild cards deleted all my product images from the images folder and started again guess what same thing but it only puts a second image in the first product http://www.rvsolarsystems.co.uk/store/index.php?main_page=product_info&cPath=2&products_id=4

but not in the second product of the same line :image2 image3 or something or have I overwriten something when I installed IH3

:clap: think I've sorted it it's the :censored: names I was giving the images they are too similar eg 40wattpanelstand next file 40wattpanelstandcontroller :frusty: will have to remember that one all I did was give them a sufix a then b then c and so on picky or what, but hay thats half the fun of os software. still think zen and the guys and gals that make the mods are :thumbsup:

DivaVocals:

Suggest stopping what you are doing and review the readme.. this issue is covered in the readme.. (under the troubleshooting tab... though I REALLY suggest reviewing the WHOLE readme file..)

I am Having a number of issues.

1. my read me file no longer has tabs at the top. I am guessing that the wrong type of program is trying to read this file. Or maybe something is corrupted. I would love to get my hands on the read me file.
   I have successfully installed IH3 on one of my sites https://www.daysgonebuy.com
2. My other site https://www.classic-flatware.com is giving me problems.
   Both sites are v1.3.9 h
   The category picture shows up but no Item picture.
   http://classic-flatware.com/index.php?main_page=product_info&cPath=460_1_734_808_204&products_id=1268
   So that is a problem.
   Then If you scroll down to my additional pics, and click on them they will not open up.
   To sum it up I have no item picture just the category image.
   and when you click on a picture the new ( larger) images does not open.
   I have uninstalled ,then reinstalled IH3. I think I have files in the wrong place. What would happen if I removed the bmz_cache ? would I loose my images?

Thank you.

discoverytdi:

:clap: think I've sorted it it's the :censored: names I was giving the images they are too similar eg 40wattpanelstand next file 40wattpanelstandcontroller :frusty: will have to remember that one all I did was give them a sufix a then b then c and so on picky or what, but hay thats half the fun of os softwareAt the risk of sounding like a broken record, the IH3 readme configuration and troubleshooting sections included useful including the topic of file naming and how additional images are detected in Zen Cart (via the file names).. Seems like you overlooked this information??? Suggest going back over the readme and reviewing this information so that you are fully clear on how images and image naming works in Zen Cart.

Golden Synergy:

I am Having a number of issues.

1. my read me file no longer has tabs at the top. I am guessing that the wrong type of program is trying to read this file. Or maybe something is corrupted. I would love to get my hands on the read me file.download IH3 again from the downloads.. readme is included...

Golden Synergy:

I have uninstalled ,then reinstalled IH3. I think I have files in the wrong place.Then I suggest you rollback to a version of your site before you installed IH3 and starting over with the install or you can review the install instruction in the readme file and carefully check your site to make sure you have everything in the correct place.

Golden Synergy:

What would happen if I removed the bmz_cache ? would I loose my images?

Thank you.Not your original images, but IH3 won't work without the bmz_cache folder.. STRONGLY suggest reviewing the IH3 readme and now that I give this some more thought, perhaps a do over on your IH3 install is the best approach.. It's near impossible to help you when it sounds like you don't have IH3 installed properly.. No sense in trying to spend time working through your issues until you have this mod installed correctly..

Golden Synergy:

I have successfully installed IH3 on one of my sites www.daysgonebuy.com
2. My other site www.classic-flatware.com is giving me problems.
Both sites are v1.3.9 h
The category picture shows up but no Item picture.
http://classic-flatware.com/index.php?main_page=product_info&cPath=460_1_734_808_204&products_id=1268
So that is a problem.
Then If you scroll down to my additional pics, and click on them they will not open up.
To sum it up I have no item picture just the category image.
and when you click on a picture the new ( larger) images does not open.there is in no image in the location that Zen Cart is looking for the product images in... The product is linked to a non-existant image: http://classic-flatware.com/images/medium/ADAM54006_MED.jpg Secondly as I JUST posted today, you do not need to use the large and medium image folders. Upload your LARGEST image to the images directory and IH3 will generate the small and medium images based on your image settings..

This tells me that IF you have IH3 installed correctly, then you need to update your products so that they are pointing to the correct image location.. This is less of an IH3 issue as much as it is an issue of your product images are configured incorrectly.. Suggest reviwing all of your products to be sure that the product images are correctly loaded and in the right places.

Im using the zen cart version 1.3.9f with image handler 3.

I did as the instructions said, but still I cant get it to work.

Both in admin section and in my web shop the images are broken.
The weird part is that in the bmz cach folder, its only two testpictures.

I use zen lightbox. But I deleted the "includes/modules/digitalshop/additional_images.php" from image handler folder before copy them. The original zen lightbox additional_images.php is still there. I try to copy the file from image handler to the folder in my ftp, but it didnt work anyway.

Any ideas what it can be?

Landin:

Im using the zen cart version 1.3.9f with image handler 3.

I did as the instructions said, but still I cant get it to work.

Both in admin section and in my web shop the images are broken.
The weird part is that in the bmz cach folder, its only two testpictures.

I use zen lightbox. But I deleted the "includes/modules/digitalshop/additional_images.php" from image handler folder before copy them. The original zen lightbox additional_images.php is still there. I try to copy the file from image handler to the folder in my ftp, but it didnt work anyway.

Any ideas what it can be?

As has been mentioned ad nauseum,

post a link to your site, we cannot guess

what version of zen lightbox are you using as some of the older versions aren't compatible, what are the settings on the bmz_cache folder
Did you actually run the install script admin -- tools -- image hndler - install image handler.

check your /cache file for debug files

nigelt74:

post a link to your site, we cannot guess my thoughts exactly.. and I'll add this.. I personally won't GUESS at a problem I cannot see.. :no: Got far too many things on my plate to spend time lobbing blind guesses at issues.. Others may be okay with blind guessing, but I'm not..

sigh

I'm cranky and being spicy now.. I'm going to bed..:laugh:

Landin:

Any ideas what it can be?Not a clue...
post a link
post a link
post a link..

DivaVocals:

Suggest stopping what you are doing and review the readme.. this issue is covered in the readme.. (under the troubleshooting tab... though I REALLY suggest reviewing the WHOLE readme file..)

Could there be a problem with the read me file?? I remember tabs at the top to help with issues. When I re-downloaded the IH3 then opened it, all I get when I click on read me is this file.
the links below go no where.

Image Handler3 for v1.3.x
• Purpose & Aim
• Installation
• Configuration
• Usage
• Credits & History
• Troubleshooting
• Files
• Misc
• License

PURPOSE & AIM
Image Handler3 at the heart of it's code is really meant to ease the management of product images (particularly the management of additional product images), and to help improve page performance by optimizing the product images.
Image Handler3 generates product images (based on your image settings) in the Image Handler3 bmz_cache folder. It DOES NOT replace or modify the original images. So it's PERFECTLY safe to use on an existing store.
Image Handler3 enables you to use GD libraries or ImageMagick (if installed on your server) to generate and resize small, medium and large images on the fly on page request. You can simply upload just one image or you can have different sources for medium and large images. Image Handler3 further enables you to watermark your images (overlay a second specific translucent image) and have medium or large images pop up when you move your mouse over a small image (fancy hover).
This contribution includes a powerful admin interface to browse your products just like you would with the Attribute Manager and upload / delete / add additional images without having to do this manually via FTP. Image Handler3 works fine with mass update utilities like EzPopulate.
Features
• Improve site performance (faster loading, faster display)
• Professional looking images (no stair-effects, smooth edges)
• Choose preferred image-types for each image size
• Uploading one image automatically creates small, medium and large images on page request
• Drops in and out seamlessly. No need to redo your images. All images are kept.
• Easy install. One-click-database-upgrade.
• Works with mass-update/-upload tools like EzPopulate.
• Watermark images to prevent competitors from stealing them.
• Fancy image hover functionality lets a larger image pop up whenever you move your mouse above a small image (switchable).
• Choose an image background color matching to match you site's color or select a transparent background for your images.
• Manage your multiple images for products easily from one page just like you do with attributes in the Products Attribute Manager.
Image Handler3 is meant to ease the work required to setup images for your store. It works WITH default Zen Cart functionality, it does not replace it. There are a couple of threads which explain what Image Handler IS and more importantly what it is NOT. It is suggested that you read everything before you install Image Handler3. Here's some additional FAQs which discuss how product images and the override system work in Zen Cart. It is strongly suggested that if you are NEW to Zen Cart and web development that you read these threads BEFORE you install Image Handler3.
http://www.zen-cart.com/forum/showpost.php?p=978439&postcount=6205
http://www.zen-cart.com/forum/showpost.php?p=989297&postcount=6360
!!READ EVERYTHING!!
After following the installation instructions, it is very strongly recommended that you read through the ENTIRE "Configuration" & "Usage" sections of this readme. There you will find out exactly what Image Handler3 can do.
Ready to get started? Just follow the installation instructions.
Calculate Image Size Yes
Image - Use Proportional Images on Products and Categories 1
Small Image Product images that appear in the sideboxes (New Products, Featured Products, etc). This image setting also corresponds to the additional product images on the product info page.
Image - Product Listing Product images which appear in the product category listing pages
Image - Product New Listing Product images which appear in the product new listing pages
Image - Featured Products Product images which appear in the featured product listing pages
Image - Product All Listing Product images which appear in the all products listing pages
Product Info Main image which appear on the product info (details) page -- AKA the medium sized image
IH small image Settings applies to the product images that appear in the sideboxes, and all the product listing images
IH medium image Settings applies to the product image that appears on the product info page and the rollover image displayed when hovering your mouse over the the small images.
IH large image Settings applies to the the large product image (the one that displays when you click on the "larger image" link on the product info page)

Image Handler3 for v1.3.x

Golden Synergy:

Could there be a problem with the read me file??Nope.. you would be the only one person reporting an issue with the readme file.. Try unzipping the IH3 fileset, and THEN viewing the readme..

Ok. What type of program should open this read me file? my computer seem to default on Internet explorer. That seems wrong.

Golden Synergy:

Ok. What type of program should open this read me file? my computer seem to default on Internet explorer. That seems wrong.This is truly not an IH3 support issue.. You need to use a program that can extract the files from the IH3 .zip file. Based on your description it sounds as if you are opening the readme file directly from within the IH3 .zip file. You need to extract the files from the IH3 .zip to correctly view the readme..

nigelt74:

As has been mentioned ad nauseum,

post a link to your site, we cannot guess

what version of zen lightbox are you using as some of the older versions aren't compatible, what are the settings on the bmz_cache folder
Did you actually run the install script admin -- tools -- image hndler - install image handler.

check your /cache file for debug files

Zen lightbox was disable and the file "additional_images.php" was switched to the one that came in the image handler package when I tested. Still did not work.

My page - http://www.ciggen.se

And yes. I did install image handler in the admin section. Both my BMZ_cach and Image folders are set to 755. also tried with 777.

Golden Synergy:

Could there be a problem with the read me file?? I remember tabs at the top to help with issues. When I re-downloaded the IH3 then opened it, all I get when I click on read me is this file.
the links below go no where.

DivaVocals:

Nope.. you would be the only one person reporting an issue with the readme file.. Try unzipping the IH3 fileset, and THEN viewing the readme..

Golden Synergy:

Ok. What type of program should open this read me file? my computer seem to default on Internet explorer. That seems wrong.

DivaVocals:

This is truly not an IH3 support issue.. You need to use a program that can extract the files from the IH3 .zip file. Based on your description it sounds as if you are opening the readme file directly from within the IH3 .zip file. You need to extract the files from the IH3 .zip to correctly view the readme..
So in the name of closing out this discussion let me add this:
To properly view the IH3 readme file you MUST extract the IH3 .ZIP file (and tell the unzip utility to retain folder structures). The IH3 readme is a mini webpage and cannot be viewed properly from within a .ZIP file.. You MUST extract the contents of the IH3 .ZIP to properly view the IH3 readme.

Now at the risk of folks taking what I say/mean here out of context, this really is NOT an IH3 support related issue. I'm sure that others may have had a similar issue.. However, anyone having similar troubles extracting files from the IH3 .ZIP file or who requires further assistance on how to extract the contents of .ZIP files should create a new thread in the forum.

The Zen Cart community is great and there are a ton of folks here who will more than able to provide any further explanations on working with .ZIP files needed.

Unfortunately this support thread is not the place for this discussion. All Zen Cart mods are in .ZIP format so knowing how to extract from .ZIP files is not just required for IH3. Just like learning how to use FTP tools is a skill set that must be acquired for Zen Cart development, knowledge of .ZIP extracting tools is required as well.

hmmmm is animated gif supported in IH 3?
all of my product animated gif stop animating right after i install IH 3
is there a way round to make it animated like it used to be?