Image Handler 3 Support Thread (for ZC v1.3.9)

nigelt74:

This page works (small thumb images)
http://www.rvsolarsystems.co.uk/store/index.php?main_page=products_all

this page doesn't (large thumb images - don't match your small image settings)
http://www.rvsolarsystems.co.uk/store/index.php?main_page=featured_products

If you read the imagehandler help files (configuration tab)you will see that certain images need to be the same size for image hover to work

here

the following settings must match the Small Image Width and Small Image Height settings:
Subcategory Image Width
Subcategory Image Height
Image - Product Listing Width
Image - Product Listing Height
Image - Product New Listing Width
Image - Product New Listing Height
Image - New Products Width
Image - New Products Height
Image - Featured Products Width
Image - Featured Products Height
Image - Product All Listing Width
Image - Product All Listing Height

Yours obviously don't or those 2 pages would have the same sized images
:oops: I've increased the image sizes of featured products and for produt listing because they where so small, thats whats caused the hover to stop working. can i just increase the small image dimensions to match the alterations I've made to resolve this I'd like to keep the alterations I've made

discoverytdi:

:oops: I've increased the image sizes of featured products and for produt listing because they where so small, thats whats caused the hover to stop working. can i just increase the small image dimensions to resolve this I'd like to keep the alterations I've made,Please go back to the readme (versus me posting verbatim what's already been written there)

There are image settings which much be set in a particular manner for the small image hover to work.. this is detailed out in the readme. (hence the answer to your question is there:smile:)

discoverytdi:

:oops: I've increased the image sizes of featured products and for produt listing because they where so small, thats whats caused the hover to stop working. can i just increase the small image dimensions to match the alterations I've made to resolve this I'd like to keep the alterations I've made

yes, you can

nigelt74:

yes, you can

:bigups: thanks

Greetings and thank you for a great addon.
I am running a fresh install of zc 1.3.9 with a few other addons including IH3; but no other image addons (not lightbox nor other).
IH appears to be working great from the first install, but for one glitch:
while the first image loads and shows in a product description without problem (shows larger on cursor hover, and larger image pops up when "larger image" is clicked); and a second image also loads and shows in product description/ displays a larger image when hovered with cursor; but when the second image "larger image" button is clicked, the first image pops up instead of the second.

any guidance will be appreciated.

davebeing:

Greetings and thank you for a great addon.
I am running a fresh install of zc 1.3.9 with a few other addons including IH3; but no other image addons (not lightbox nor other).
IH appears to be working great from the first install, but for one glitch:
while the first image loads and shows in a product description without problem (shows larger on cursor hover, and larger image pops up when "larger image" is clicked); and a second image also loads and shows in product description/ displays a larger image when hovered with cursor; but when the second image "larger image" button is clicked, the first image pops up instead of the second.

any guidance will be appreciated.

1. A link to your site please, as wee need to see the code on the page to have any idea of whats going on.

yes of course
http://dencoopclub.transendus.com/buyersclub/index.php?main_page=product_info&cPath=15&products_id=255

tranced:

Is it possible to customize the layout of the zoomed image box?

Are there any css classes attached to the zoom box?

RESOLVED:

the JavaScript file in the dir listed below contains embedded html formatting for the new pop-up window.

/includes/templates/custom_template/jscript/jscript_imagehover.js

Can you direct me how to change where on my cart page the images appear?

The module works wonderfully and I appreciate your hard work creating it...

But I would like the images to appear up near the top of the page.

In what php document should I add what include to move the image positions?

Thanks

r189:

Can you direct me how to change where on my cart page the images appear?

The module works wonderfully and I appreciate your hard work creating it...

But I would like the images to appear up near the top of the page.

In what php document should I add what include to move the image positions?

ThanksNot a support related question for this module, and it's best you post you question in a separate thread..

tranced:

RESOLVED:

the JavaScript file in the dir listed below contains embedded html formatting for the new pop-up window.

/includes/templates/custom_template/jscript/jscript_imagehover.js

I am not sure if this reply was directed at my inquiry or not.
If it is, please tell me what changes must be made to the javascript in order to correct the problem.

If not, please consider my inquiry of august 30 open still.

davebeing:

I am not sure if this reply was directed at my inquiry or not.
If it is, please tell me what changes must be made to the javascript in order to correct the problem.

If not, please consider my inquiry of august 30 open still.

tranced resolved his own issue and posted the resolution here for others that may have the same question - it was not directed at you.

Perhaps someone more experienced than I will chime in here to help you, but in the mean time, might I suggest you check your image file naming process? I suspect you may have a file naming conflict that is confusing ZC, resulting in the wrong images being displayed.

Hint: it is unnecessary to use _MED and _LRG file extensions with IH3 and it is required that you only upload one size image per product image - usually the largest - and allow IH3 to re-size the images for you, based on the settings you choose in the IH3 Configuration settings in the admin.

IH3 has an in-depth tutorial about how to name and file your images when using IH3. Take a look at the Troubleshooting tab, second section entitled "Prepare Your Site For Growth".

1. Disable image handler, do the larger images work correctly now?
   Admin--> tools --> Image handler (one of the tabs there allows you to uninstall/disable it)

Your namings seem a bit odd as it is trying to find an _LRG image for that large one

I am trying to get my featured products on my homepage smaller. They are huge right now. I have it set as Image - Featured Products Width 175 and Image - Featured Products Height 110.

I switched to the classic template and it works just fine in that template.

I did notice that the image src is not coming from the bmz_cache like it is in my new products. It just says this <img width="407" height="640" title=" Black & White Polka Dot Halloween Tulle Pumpkin Pant Set " alt="Black & White Polka Dot Halloween Tulle Pumpkin Pant Set" src="images/lil-bug-clothing/black-white-dots-halloween-outfit.jpg">

I have the bmz_cache folder set to 777. Not sure why it's not working.

Any ideas?

Thanks!

Site is in signature.

Not sure if this makes a difference or not but I uninstalled it in the admin area only and the images still didn't shrink in my featured products. In the new products the images still stayed the same as it did with it installed.

So I am still not sure what it is. But I will keep looking and hopefully figure it out if no one knows what it is.

nolsowski:

Not sure if this makes a difference or not but I uninstalled it in the admin area only and the images still didn't shrink in my featured products. In the new products the images still stayed the same as it did with it installed.

So I am still not sure what it is. But I will keep looking and hopefully figure it out if no one knows what it is.

• The problem still exists when you disable IH3
• The problem goes away when you change templates, with or without IH3 enabled/disabled.

These two facts together suggest the issue is within the design code of your template. It is not an IH3 support issue - it is a general support forum question.

Please visit the "Customizing the Look of Your Shop" support forum and have a look at the "Templates, Stylesheets, Page Layout" section.

Do a search using keywords describing your problem (for example, "change featured product image size" or "featured product image size too big") to see if there's already a thread about it. If not, create a new thread to post a request for assistance.

or

If it's a paid template, you can ask the template designer for assistance. However, if it's a Template Monster template, you may want to change templates altogether - this won't be the last problem you have with it - their designers often sacrifice cart function for design appeal.

Good luck and happy Zenning :smile:

ScriptJunkie:

their designers often sacrifice cart function for design appeal.I like this quote and I will be using it from now on..:smile:

Let me add this, in Template Monster's sacrifice of cart function is ALWAYS unnecessary.. EVERY SINGLE ONE of their templates can be re-created without stripping out cart functions the way they typically do..

ScriptJunkie:

• The problem still exists when you disable IH3

• The problem goes away when you change templates, with or without IH3 enabled/disabled.

These two facts together suggest the issue is within the design code of your template. It is not an IH3 support issue - it is a general support forum question.

Please visit the "Customizing the Look of Your Shop" support forum and have a look at the "Templates, Stylesheets, Page Layout" section.

Do a search using keywords describing your problem (for example, "change featured product image size" or "featured product image size too big") to see if there's already a thread about it. If not, create a new thread to post a request for assistance.

or

If it's a paid template, you can ask the template designer for assistance. However, if it's a Template Monster template, you may want to change templates altogether - this won't be the last problem you have with it - their designers often sacrifice cart function for design appeal.

Good luck and happy Zenning :smile:

Thanks a bunch! I wasn't sure if it was something to do with IH3 or not.

This isn't from Template Monster this is a free template so I just might post in that support thread.

Thanks again!

DivaVocals:

I like this quote and I will be using it from now on..:smile:

Glad you like it :smile:

DivaVocals:

Let me add this, in Template Monster's sacrifice of cart function is ALWAYS unnecessary.. EVERY SINGLE ONE of their templates can be re-created without stripping out cart functions the way they typically do..

Yep!

nolsowski:

Thanks a bunch! I wasn't sure if it was something to do with IH3 or not.

This isn't from Template Monster this is a free template so I just might post in that support thread.

Thanks again!

You're very welcome :smile: I'm so relieved to hear that your template is not a TM template :smile: