Image Handler 3 Support Thread (for ZC v1.3.9)

Guess it's true, assuming gets you into trouble. I assumed the settings were irrelevant since they were the same in both the working local site and the remote site. Sorry and here are the settings:

Title Value Action
Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 80
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 520
Category Icon Image Height - Product Info Pages 375
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 150
Product Info - Image Height 120
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 100
Image - Product Listing Height 80
Image - Product New Listing Width 100
Image - Product New Listing Height 80
Image - New Products Width 100
Image - New Products Height 80
Image - Featured Products Width 100
Image - Featured Products Height 80
Image - Product All Listing Width 100
Image - Product All Listing Height 80
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark yes
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark yes
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark yes
IH large images maximum width 750
IH large images maximum height 550
IH watermark gravity Center

nigelt74:

That image isn't being handled by image handler (it should be though), are you sure all folders have been renamed, there should be 2, one in modules and one in templates.

yes the includes/modules/YOUR_TEMPLATE and includes/templates/YOUR_TEMPLATE have been renamed and the files are in the correct spot.

I have installed image handler 3, how do I add more large and medium images to be browsed on the product page? Seems simple, but I dunno how.

Is there an easy way?

I found this, but i would like to avoid: > "From the Admin, you edit a product and specify an image file called:

a_bugs_life.gif
and put it in the
/images/dvd directory via the drop down.

Now you use your FTP program to upload additional images to /images/dvd
a_bugs_life_01.gif
a_bugs_life_02.gif
a_bugs_life_03.gif
a_bugs_life_04.gif

I used the numbers so these would load in order, as the additional images are loaded alpha/numeric.

For the large image (used in popups) I use FTP and upload:
/images/large/dvd/a_bugs_life_01_LRG.gif
/images/large/dvd/a_bugs_life_02_LRG.gif
/images/large/dvd/a_bugs_life_03_LRG.gif
/images/large/dvd/a_bugs_life_04_LRG.gif

For the medium image (used as the main image on the product_info page) I upload via FTP:
/images/medium/dvd/a_bugs_life_MED.gif
"

nvm, I found the easy way.

wildchick:

nvm, I found the easy way.

The "easy way" is to upload ONE IMAGE ONLY - usually your largest image - and then configure your IH3 settings to resize for large and medium images.

The instructions for all of this is in the READ_ME file included in the download package.

If you haven't read it yet, suggest you do so ASAP so you don't create problems that could easily be avoided.

idc1:

yes the includes/modules/YOUR_TEMPLATE and includes/templates/YOUR_TEMPLATE have been renamed and the files are in the correct spot.
Stupid Question BUT do your category images have extensions

on this page
http://skippypages<dot>com/zen-cart-v1.3.9h-full-fileset-10262010/index.php?main_page=index&cPath=45_1180_108850

the images are showing as

images//schematic/104100

with no extension

Image handler won't handle them if they don't have an extension

ScriptJunkie:

The "easy way" is to upload ONE IMAGE ONLY - usually your largest image - and then configure your IH3 settings to resize for large and medium images.

The instructions for all of this is in the READ_ME file included in the download package.

If you haven't read it yet, suggest you do so ASAP so you don't create problems that could easily be avoided.Exactly...:clap:

nigelt74:

Stupid Question BUT do your category images have extensions

on this page
http://skippypages<dot>com/zen-cart-v1.3.9h-full-fileset-10262010/index.php?main_page=index&cPath=45_1180_108850

the images are showing as

images//schematic/104100

with no extension

Image handler won't handle them if they don't have an extension

MANY THANKS NIGELT74 for noticing my oversight. :clap:

When I created a new d-base for the live site, I decided to split out some images and when a ran the SQL to update the new path I forgot to concat .jpg

Thanks again, one problem about to be fixed and then I can focus on other modifications.

Dunno what easy way you found but there is only ONE WAY that ZEN CART recognizes additional images, and the FAQ you quoted is the key. As you can see the file naming is how Zen Cart links additional product images with a product.. So any method you found that does not follow that convention may not work..

Also, the additional product images code is CORE Zen Cart functionality and not specific to IH3. IH3 merely works with default Zen Cart image management..

wildchick:

I have installed image handler 3, how do I add more large and medium images to be browsed on the product page? Seems simple, but I dunno how.

Is there an easy way?

I found this, but i would like to avoid:

wildchick:

nvm, I found the easy way.

Here is the method I found to add Multiple product images the easy way:

Go to image handler from admin
Select a product and click add new file
finally clicking choose file under default
Pick your extra image.

It automatically formats the file name for me and adds the image. You can see the extra images on the bottom of the product page.

Is this the correct method?

There is a problem however:

1. When I click the extra image on product page, the large image popup doesnt use zen light box. Instead it uses a regular popup window(I think default zen cart).

2)Go to image handler from admin
Select a product and click add new file
finally clicking choose file under add large image, it does not work properly and gives me an error.

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

Is this supposed to happen?

And yes, to the best of my knowledge I correctly named the 2nd image file(CAKE_02), however I think that IH3 expected it to replace original image files large image and thus I should of kept the file name as the original filename(CAKE_01). Of course this wasnt my goal.

wildchick:

Here is the method I found to add Multiple product images the easy way:

Go to image handler from admin
Select a product and click add new file
finally clicking choose file under default
Pick your extra image.

> 
> Is this the correct method?
> 
> There is a problem however:
> 
> 1) When I click the extra image on product page, the large image popup doesnt use zen light box. Instead it uses a regular popup window(I think default zen cart).
> 
> 2)Go to image handler from admin
> Select a product and click add new file
> finally clicking choose file under add large image, it does not work properly and gives me an error. 
> ```
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

Is this supposed to happen?
```And yes, to the best of my knowledge I correctly named the 2nd image file(CAKE_02), however I think that IH3 expected it to replace original image files large image and thus I should of kept the file name as the original filename(CAKE_01). Of course this wasnt my goal.


open both the IH3 and Lightbox zips to extract their files and compare them...I can't remember which one it is but the one that is name the same in both zips.....

upload it from the lighbox zip...that way your box will work right with IH3

Regarding Image naming for additional images and the best way to do it: There is a detailed tutorial for this in the IH3 READ_ME (in the second section of the "Troubleshooting" tab).

Regarding additional images not working with your lightbox: As previously advised via answer to the PM you sent me:

Your template has a built in lightbox functionality that is conflicting with IH3.

IH3 only works with two specific lightbox addons built for zen cart. These are listed in the READ_ME file (first section of the "Misc" tab).

You will have to uninstall the lightbox software built in to your template and install one of the recommended lightbox addons if you want IH3 to work.

Your choices:

• Change your template (using one provided through the zen cart community to ensure compatibility)
• Uninstall your template's lightbox (ask your template designer to provide you the necessary tech support to accomplish this), and then install a ZC approved lightbox and IH3
• Keep your template as is and forget about using IH3 (uninstall it)

Things to check:

• You said you ultimately paid someone to install IH3 for you. Did you provide them with the above information?
• Did they take the time to read the READ_ME before they did the installation?
• Did you change your lightbox to one of the two lightboxes that work with ZC in general and IH3 specifically?
• If so, did you read the first section of the "Misc" tab of the READ_ME for specific instructions on getting those lightboxes to work with IH3?

As you can see from the above tips and from my previous posts and PM responses....all of your problems can be solved if you would invest the time to read and follow the instructions in the READ_ME file that came with the download package.

Any answer we could provide will not be any faster or easier than what you'll find in the READ_ME file because** the answers we would give you in the thread are already in the READ_ME.**

The READ_ME took countless hours to create, so I'm sure you'll forgive us for not wanting to repeatedly type out the same information over and over and over when it's already been provided in a clear, concise, and detailed document.

Once you've gone through the READ_ME file and have followed all of the instructions contained therein - if you still have trouble, come back and post the details and we'll see what we can do to assist you.

Good luck and happy Zenning :)

wildchick:

Here is the method I found to add Multiple product images the easy way:

Go to image handler from admin
Select a product and click add new file
finally clicking choose file under default
Pick your extra image.

> 
> It automatically formats the file name for me and adds the image. You can see the extra images on the bottom of the product page.
> 
> Is this the correct method?
> 
> There is a problem however:
> 
> 1) When I click the extra image on product page, the large image popup doesnt use zen light box. Instead it uses a regular popup window(I think default zen cart).
> 
> 2)Go to image handler from admin
> Select a product and click add new file
> finally clicking choose file under add large image, it does not work properly and gives me an error. 
> ```
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

Is this supposed to happen?

And yes, to the best of my knowledge I correctly named the 2nd image file(CAKE_02), however I think that IH3 expected it to replace original image files large image and thus I should of kept the file name as the original filename(CAKE_01). Of course this wasnt my goal.

wildchick:

I have installed image handler 3, how do I add more large and medium images to be browsed on the product page?

The answer is in the READ_ME file (as noted in my previous post)

Don't do this:

For the large image (used in popups) I use FTP and upload:
/images/large/dvd/a_bugs_life_01_LRG.gif
/images/large/dvd/a_bugs_life_02_LRG.gif
/images/large/dvd/a_bugs_life_03_LRG.gif
/images/large/dvd/a_bugs_life_04_LRG.gif

For the medium image (used as the main image on the product_info page) I upload via FTP:
/images/medium/dvd/a_bugs_life_MED.gif

As noted in my previous post, there is a tutorial in the IH3 READ_ME that provides a more appropriate method. The method quoted above is for carts that are not using IH3.

wildchick:

Here is the method I found to add Multiple product images the easy way:

Go to image handler from admin
Select a product and click add new file
finally clicking choose file under default
Pick your extra image.

> 
> Is this the correct method?
> 
> There is a problem however:
> 
> 1) When I click the extra image on product page, the large image popup doesnt use zen light box. Instead it uses a regular popup window(I think default zen cart).
> 
> 2)Go to image handler from admin
> Select a product and click add new file
> finally clicking choose file under add large image, it does not work properly and gives me an error. 
> ```
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

Is this supposed to happen?
```**And yes, to the best of my knowledge I correctly named the 2nd image file(CAKE_02), however I think that IH3 expected it to replace original image files large image and thus I should of kept the file name as the original filename(CAKE_01). Of course this wasnt my goal.**Link to the product where the problem exists would help us see what you see.. Also you do not need to PRE NAME your files.. IH3 takes care to properly name the additional images to follow the naming conventions Zen Cart needs to recognize additional images..

ScriptJunkie is right though.. ALL of this is in the readme, and versus repeating VERBATIM what is in there, you should go back to it and carefully follow the instructions/guidelines in the readme..

Is it possible to customize the layout of the zoomed image box?

Are there any css classes attached to the zoom box?

Hi All since I went from the hosts ssl cert to my own ssl cert the zoom on hover no longer works, well I'm assuming it's that so how do I get it back.
Cheers peter
http://www.rvsolarsystems.co.uk/store/

discoverytdi:

Hi All since I went from the hosts ssl cert to my own ssl cert the zoom on hover no longer works, well I'm assuming it's that so how do I get it back.
Cheers peter
http://www.rvsolarsystems.co.uk/store/

have you checked admin/image settings to see if anything got reset?

did you have to reupload any files?

I don't think (since it modifies no files) that IH3 has anything to do with not working with a new ssl...but someone more knowledgable will let us know, I am sure.

Have you gone to admin/tools/IH3/admin/ and uninstalled/cleared cache/reinstalled yet?

DarkAngel:

have you checked admin/image settings to see if anything got reset?

did you have to reupload any files?

I don't think (since it modifies no files) that IH3 has anything to do with not working with a new ssl...but someone more knowledgable will let us know, I am sure.

Have you gone to admin/tools/IH3/admin/ and uninstalled/cleared cache/reinstalled yet?Not an IH3 issue.. There's no reason why IH3 would stop working after an SSL cert installation..

DivaVocals:

Not an IH3 issue.. There's no reason why IH3 would stop working after an SSL cert installation..

Didn't think it was just don't know where to start looking for the cause

discoverytdi:

Didn't think it was just don't know where to start looking for the cause

This page works (small thumb images)
http://www.rvsolarsystems.co.uk/store/index.php?main_page=products_all

this page doesn't (large thumb images - don't match your small image settings)
http://www.rvsolarsystems.co.uk/store/index.php?main_page=featured_products

If you read the imagehandler help files (configuration tab)you will see that certain images need to be the same size for image hover to work

here

the following settings must match the Small Image Width and Small Image Height settings:
Subcategory Image Width
Subcategory Image Height
Image - Product Listing Width
Image - Product Listing Height
Image - Product New Listing Width
Image - Product New Listing Height
Image - New Products Width
Image - New Products Height
Image - Featured Products Width
Image - Featured Products Height
Image - Product All Listing Width
Image - Product All Listing Height

Yours obviously don't or those 2 pages would have the same sized images