Image Handler 3 Support Thread (for ZC v1.3.9)

i use zencart 1.3.9h and Image Handler 3 but when i upload any product image then small image not show perfectly, i mean small large image pixels very low automatically.
and not show medium image and also now not show additional images of product
see link:
http://wowemall.com/Wholesale-zencart_c804
http://wowemall.com/test22_p334.html

i follow according to README document.

tell me how to solve ?

You have another add-on that is conflicting with IH3.. Something called "Product Flash" or "Product Zoom"???? It's likely that this add-on modifies come of the same files as IH3, and you've overwritten IH3 code in installing this add-on.. This has caused the medium images to no longer display, and it causes and issue with the large image popup hanging as well..

As for the image quality, I can see clearly that the image quality for the small images is indeed very poor. However without seeing your medium and large images or knowing what your image settings are, I can't say for certain what the cause is.. I can tell you the LIKELY causes though.. If I had to guess, I'd say that the image you uploaded was of poor quality to begin with.

You cannot enlarge a smaller image and expect to maintain image quality. IH3 does NOT take small images and enlarge them into larger images.Enlarging small images to make them into large images is IMHO a poor practice as you don't want poor quality images on an e-commerce website. It simply looks unprofessional. However, if you want an add-on that includes this kind of functionality, you might want to give Image Manager a whirl.

wowemall:

i use zencart 1.3.9h and Image Handler 3 but when i upload any product image then small image not show perfectly, i mean small large image pixels very low automatically.
and not show medium image and also now not show additional images of product
see link:
http://wowemall.com/Wholesale-zencart_c804
http://wowemall.com/test22_p334.html

i follow according to README document.

tell me how to solve ?

i am not use "Product Flash" or "Product Zoom"
and when i delete below both files
includes/modules/your template/additional_images.php
includes/modules/your template/main_product_image.php

then medium file now show but large file not show.
i use image size 480x538 for upload.

waiting your reply..

wowemall:

i am not use "Product Flash" or "Product Zoom"
and when i delete below both files
includes/modules/your template/additional_images.php
includes/modules/your template/main_product_image.php

then medium file now show but large file not show.
i use image size 480x538 for upload.

waiting your reply..

In your admin/configuration/images can you post how you have your settings set up

am I understanding you right---you removed those folder/files you listed> they are there for a purpose so you should not remove them.

the image you upload should be the largest one that you want seen...for example if you want them to see a 900x900 image then upload that one size for each product and IH3 will take care of the rest of the sizes.

i also uplaod a image 2682x1772 size but same result.
see my admin/configuration/images settings:

Small Image Width 88
Small Image Height 88 Info
Heading Image Width - Admin 42 Info
Heading Image Height - Admin 42 Info
Subcategory Image Width 155 Info
Subcategory Image Height 155 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 50 Info
Category Icon Image Height - Product Info Pages 50 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 100 Info
Product Info - Image Width 150 Info
Product Info - Image Height 120 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height 80 Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height 80 Info
Image - New Products Width 100 Info
Image - New Products Height 80 Info
Image - Featured Products Width 100 Info
Image - Featured Products Height 80 Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height 80 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

now i install all are in a subfolder and now medium image show perfectly but small image and large image not show perfectly, please check below url and tell me solve:
http://wowemall.com/charvi/index.php?main_page=index&cPath=782
http://wowemall.com/charvi/index.php?main_page=product_info&cPath=781_782&products_id=312

my image settings in admin:

Small Image Width 100
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 100 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 120 Info
Top Subcategory Image Height Info
Product Info - Image Width 200 Info
Product Info - Image Height Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height Info
Image - New Products Width 100 Info
Image - New Products Height Info
Image - Featured Products Width 100 Info
Image - Featured Products Height Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info

waiting for solve....

I don't know what this means

now i install all are in a subfolder

but I do know that if you don't install IH3 according to the instructions, if you delete some of it's files, or if you move files into subfolders where they don't belong (including image files), then you will have problems.

You need to read the readme in it's entirety to understand how to name and file your images appropriately for use with this mod. Have you looked at the troubleshooting tab of the readme?

Secondly, you need to understand that even though you've said that you do not have "Product Zoom" installed....you actually do have it installed.

A review of your source code indicates that your template, designed by boilbox.com, has a product image zoom modification built in to it called "productZoom". It is conflicting with IH3, either via it's js file or it's core files.

Suggest you try changing your template to the classic zencart template to see if IH3 is working properly with the the default template created by zc. If it is not...we can troubleshoot from there once you uninstall, reinstall, and configure IH3 according to the readme file. (this includes properly filing and naming your images).

Once you have IH3 properly installed and configured, and once you have your images properly named and filed...you will see it works fine with the classic template.

Only then can you change back to your preferred template. If, upon doing so, IH3 doesn't work...then you will have evidence that the problem lies in the template and you will have to get tech support from your template designer.

Good luck and happy zenning :smile:

wowemall:

now i install all are in a subfolder and now medium image show perfectly but small image and large image not show perfectly, please check below url and tell me solve:
http://wowemall.com/charvi/index.php?main_page=index&cPath=782
http://wowemall.com/charvi/index.php?main_page=product_info&cPath=781_782&products_id=312

my image settings in admin:

Small Image Width 100
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 100 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 120 Info
Top Subcategory Image Height Info
Product Info - Image Width 200 Info
Product Info - Image Height Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height Info
Image - New Products Width 100 Info
Image - New Products Height Info
Image - Featured Products Width 100 Info
Image - Featured Products Height Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info

waiting for solve....

wowemall:

now i install all are in a subfolder and now medium image show perfectly but small image and large image not show perfectly, please check below url and tell me solve:
http://wowemall.com/charvi/index.php?main_page=index&cPath=782
http://wowemall.com/charvi/index.php?main_page=product_info&cPath=781_782&products_id=312

my image settings in admin:

Small Image Width 100
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 100 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 120 Info
Top Subcategory Image Height Info
Product Info - Image Width 200 Info
Product Info - Image Height Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height Info
Image - New Products Width 100 Info
Image - New Products Height Info
Image - Featured Products Width 100 Info
Image - Featured Products Height Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info

waiting for solve....

do you mean you installed all images into a subfolder?

what exactly did you install into a subfolder

the ones in red are all supposed to be the same size also.

make sure you upload all the files---from the zips folders into the exact same places they are located in the server...with the ones from your_template going into your actual stores template folder

and yes as suggested please try it in the default theme too to see if it works right there.

The store template you are using it is one from here or bought somewhere else.

that huge one would maybe not work either due to size.

DarkAngel:

the ones in red are all supposed to be the same size also.Let me jump in here and say a few things.. There's NOTHING wrong that I can see with wowemall's small image sizes.. They are set the way we recommend in the IH3 readme.. If your concern was having NO height set, this too is okay and explained in the IH3 readme..

wowemall's problem is that they need to re-do their IH3 install again.. there IS some other image management/image effects add-on that is interfering with IH3. I don't know if they installed this themselves or if it was bundled in with the template they are using or what.. I do KNOW that it's it's there, because I can see it in the view source for their site.. It's likely it's because of this add-on that there are issues with IH3..

wowemall needs to re-install IH3 taking care to follow the instructions in the readme and make sure to MERGE the IH3 code with their own site code since it's clear that some of the same files modified by IH3 were modified by wowemall's add-on or template (which has an image effects module bundled in).

i upload all files same as image hander3, please compare and solve.
old files are * - Copy.php

see files download url : https://www.wowemall.com/Image_Handler3_v3_0.rar

if you take any charges for this work tell me.

i check image size in image handler and i found all 3 images site are same here:
Default size 85x85
Medium size 85x85
Large size 85x85

why ?

wowemall:

i upload all files same as image hander3, please compare and solve.
old files are * - Copy.php

see files download url : https://www.wowemall.com/Image_Handler3_v3_0.rar

if you take any charges for this work tell me.

You need to do your own file comparison between the IH3 fileset and the fileset that came with your template.

Try downloading a free file comparison tool off the web to help you with this. Try "WinMerge" or "BeyondCompare"

wowemall:

i check image size in image handler and i found all 3 images site are same here:
Default size 85x85
Medium size 85x85
Large size 85x85

why ?

Just change your image sizes in your settings to what you want them to be.

dear scriptjnkie,

i use:

Small Image Width 100
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 100 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 120 Info
Top Subcategory Image Height Info
Product Info - Image Width 200 Info
Product Info - Image Height Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height Info
Image - New Products Width 100 Info
Image - New Products Height Info
Image - Featured Products Width 100 Info
Image - Featured Products Height Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info

now tell me what i change ?

Your settings look fine. So tell me, where do you see these settings that you posted earlier?

i check image size in image handler and i found all 3 images site are same here:
Default size 85x85
Medium size 85x85
Large size 85x85

wowemall:

dear scriptjnkie,

i use:

Small Image Width 100
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 100 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 88 Info
Image - Shopping Cart Height 88 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 120 Info
Top Subcategory Image Height Info
Product Info - Image Width 200 Info
Product Info - Image Height Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 100 Info
Image - Product Listing Height Info
Image - Product New Listing Width 100 Info
Image - Product New Listing Height Info
Image - New Products Width 100 Info
Image - New Products Height Info
Image - Featured Products Width 100 Info
Image - Featured Products Height Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info

now tell me what i change ?

wowemall:

i upload all files same as image hander3, please compare and solve.
old files are * - Copy.php

see files download url : www.wowemall.com/Image_Handler3_v3_0.rar

if you take any charges for this work tell me.If you want to PAY someone to fix this for you, then you need to find and contact someone to do this for you directly.. this support thread is not the place to do it.. and as ScriptJunkie has said you need to do your OWN comparison..

wowemall:

i check image size in image handler and i found all 3 images site are same here:
Default size 85x85
Medium size 85x85
Large size 85x85

why ?
You need to review ALL of your image setting and set them up appropriately based on YOUR requirements for your store..

There is a whole DETAILED section in the readme dedicated to image settings.. You need to review it, and then you need to review your image setting and set them up accordingly.

You've posted at least THREE different versions of your image settings which leads me to believe that you not only have not looked at your own settings, or the readme section which covers them, you are simply GUESSING right now how to set these settings.

Since this is covered in the readme, I don't see the point of repeating on this support thread what has been covered and documented in the readme that came with IH3. If after reading the documentation that comes with IH3 there is something you need clarified, we are all happy to answer your questions for you..

So here's what I suggest as a course of action for you.

1. Review the section of the readme which covers image sizes

2. Update your image size settings according to the needs of your store
   or

3. Hire someone to help you get this all setup and straightened out for you.

i see in:
admin-->Tools-->Image Handler

wowemall:

i see in:
admin-->Tools-->Image HandlerGonna repeat this..

You need to review ALL of your image settings and set them up appropriately based on YOUR requirements for your store..

There is a whole DETAILED section in the readme dedicated to image settings.. You need to review it, and then you need to review your image settings and set them up accordingly.

You've posted at least THREE different versions of your image settings which leads me to believe that you not only have NOT looked at your own settings, or the readme section which covers them, you are simply GUESSING right now how to set these settings.

Since this is covered in the readme, I don't see the point of repeating on this support thread what has been covered and documented in the readme that came with IH3. If after reading the documentation that comes with IH3 there is something you need clarified, we are all happy to answer your questions for you..

So here's what I suggest as a course of action for you.

1. Review the section of the readme which covers image sizes

2. Update your image size settings according to the needs of your store
   or

3. Hire someone to help you get this all setup and straightened out for you.

wowemall:

i see in:
admin-->Tools-->Image Handler

Ok, well these image sizes are taken directly from the image settings that you set in admin>configuration>images....the same settings you've posted previously.

Based on the image settings you've posted, either you're not posting all your image settings, or all of your image settings are not available for you to configure in the admin due to installation error or template conflict.

You need to take the following steps:

• Uninstall IH3 according to the uninstall instructions found in the readme file.
• Change your template to the zen cart classic template temporarily
• Reinstall IH3 according to the install instructions in the readme
• Configure IH3 according to the configuration instructions in the readme.
  Of course, these steps will require you to actually read the readme in its entirety.

No further support will be provided unless and until you follow these steps, because if you're not able or willing to do these things, then there's nothing further we can do to assist you...our hands are simply tied.

If, after following the steps above and while still using the classic zen cart template, you find that either:

• IH3 works as expected, then you know the problems you've had are related to your custom template. We can't help you with that. You will need either a new template that is made for zen cart, or =Web+Development&eng[]=4-stars?vt_cmp=zencart"]hire someone to fix it.

-or-

• IH3 does not work as expected, suggest you =Web+Development&eng[]=4-stars?vt_cmp=zencart"]consider hiring someone to install it for you.

Good luck and happy Zenning :smile:

P.S. The links provided for hiring help come from the "Commercial Help Wanted" section of the zc forum.

Nods in agreement..:yes: sigh

ScriptJunkie:

Ok, well these image sizes are taken directly from the image settings that you set in admin>configuration>images....the same settings you've posted previously.

Based on the image settings you've posted, either you're not posting all your image settings, or all of your image settings are not available for you to configure in the admin due to installation error or template conflict.

You need to take the following steps:

• Uninstall IH3 according to the uninstall instructions found in the readme file.

• Change your template to the zen cart classic template temporarily

• Reinstall IH3 according to the install instructions in the readme

• Configure IH3 according to the configuration instructions in the readme.

Of course, these steps will require you to actually read the readme in its entirety.

No further support will be provided unless and until you follow these steps, because if you're not able or willing to do these things, then there's nothing further we can do to assist you...our hands are simply tied.

If, after following the steps above and while still using the classic zen cart template, you find that either:

• IH3 works as expected, then you know the problems you've had are related to your custom template. We can't help you with that. You will need either a new template that is made for zen cart, or =Web+Development&eng[]=4-stars?vt_cmp=zencart"]hire someone to fix it.

-or-

• IH3 does not work as expected, suggest you =Web+Development&eng[]=4-stars?vt_cmp=zencart"]consider hiring someone to install it for you.

Good luck and happy Zenning :smile:

P.S. The links provided for hiring help come from the "Commercial Help Wanted" section of the zc forum.