Featured products not showing on home page.

I have searched for about week and tried to fix this but I am at my wits end.

I am unable to display products in the center on the home page. I previously had this working and was able to view featured products in center of the home page. I have looked over the index listing setting under config and have selected 1 for Show Featured Products on Main Page. Also, I have checked to make sure I have products under Featured Products and that they are not expired.

I have 1.3.9 and have not made any major changes that I can think of.

http://envirosolmedical.com

Thank you in advance for any help.

What happens if you switch temporarily to the 'Classic' template ?

Thanks for your reply. When I switch to the 'Classic template' it does not display any products either.

Do you have Products and Categories in Categories?

One of the Products is showing as in categories_id 5 ... for the Product Abri-Fix Man Large ...

But, I am not finding the Category for categories_id 5 ...

If you check the Product and edit it ... what is the master_categories_id ...

I have just products under categories.

The master_categories_id for Abri Fix Man Large is 5.

Now that you have brought it up I noticed some of them don't match. Some of the products master ids don't match with the ID categories. For ex. Abri Fix Soft Cotton Small shows the Product Master Category is ID# 1 Abri-Man Formula 2 Shaped. But the Abri Fix Soft Cotton Small has nothing to do with ID#1.

Shouldn't all of them match?

All of your Products should have a match of the master_categories_id to the Category that they belong to ...

Do you use Linked Products?

I do not use Linked Products.

Backup your database ...

Then, you should be able to run the Tools ... Store Manager ...

Reset ALL Products Master Categories ID
to be used for Linked Products and Pricing:

Then run the:

Update ALL Products Price Sorter
to be able to sort by displayed prices:

See if this fixes all of the master_categories_id ...

That has fixed the master_categories_id. Thank you. Now back to my original issue, lol.

I have the opposite problem. My "Documents - General" are showing up in New products, Featured items, Monthly specials boxes in the center column. How can I avoid that to happen as you can't buy any of the Document - General items. And I have defined these items as Document - General to distinguish them from my product items.
Any advice would be great. Many thanks in advance.

Kim

I would suspect there was something about your Template Monster template that was causing this, but if it is the same when you are using /classic/ that wouldn't be it...

PUREchocolatetruffle - you have a completely unrelated issue, and really should start a new thread to keep discussions separate and avoid confusion.

Sorry, I can see that now.

Kim

bx32:

That has fixed the master_categories_id. Thank you. Now back to my original issue, lol.

Can you check the settings on the Configuration ... Index Listing ... and see what your settings are for the display order of the Centerboxes for Featured Products? 0 is OFF and any other value is the display order ...

I have up loaded a screenshot of the settings...

If you now switch to the Classic Template, does it work?

Unfortunately it does not work in classic template.

Could you do a test and set all of the Featured Product settings to 1, just to test something ...

Ok, all the featured product settings are set to 1 in the index listing

I am not seeing it ...

Off the top of my head I would guess that one of the files has been damaged ...

Are you able to switch to Classic Template for a few minutes or is this a live site?

Do you have a custom template version of /includes/templates/your_template/templates/tpl_index_default.php, or is /includes/templates/template_default/templates/tpl_index_default.php the only version?