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Weird garbage characters showing up after sending email

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23 Nov 2011, 7:54 PM
#1
willie_bee avatar

willie_bee

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Weird garbage characters showing up after sending email

While sending a newsletter, garbage characters started showing up as the newsletters were being sent out.

See attached. Any clues?

23 Nov 2011, 8:04 PM
#2
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schoolboy

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Re: Weird garbage characters showing up after sending email

Your image just looks like a grey smudge - can't see a thing...

23 Nov 2011, 9:54 PM
#3
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willie_bee

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Re: Weird garbage characters showing up after sending email

doesn't matter if it looks like grey smudge. All they are are a bunch of random characters.

23 Nov 2011, 10:13 PM
#4
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joejoejoe

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Re: Weird garbage characters showing up after sending email

That symptom reminds me of an old mailing list I belonged to. The only acceptable format was no format. Straight text, no bold, no italics, no underline - and above all else - no attachments or images. Occasionally someone would cut/paste from a word document and all the hidden formatting would result in a 30 page email with nothing but junk like that because it just made the listserver vomit bytes.
Is your email configured for html/text? I found this on the wiki:
http://www.zen-cart.com/wiki/index.php/Admin_-_Tools_-_Newsletter_Manager

23 Nov 2011, 10:31 PM
#5
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drbyte

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Re: Weird garbage characters showing up after sending email

joejoejoe:

That symptom reminds me of an old mailing list I belonged to. The only acceptable format was no format. Straight text, no bold, no italics, no underline - and above all else - no attachments or images. Occasionally someone would cut/paste from a word document and all the hidden formatting would result in a 30 page email with nothing but junk like that because it just made the listserver vomit bytes.
Is your email configured for html/text? I found this on the wiki:
http://www.zen-cart.com/wiki/index.php/Admin_-_Tools_-_Newsletter_Manager
No, it's a result of Gzip compression confusing things in output.

Either turn off the GZip setting in your Admin->Configuration->GZip/Compression option, or turn it off in your hosting account.

5 Dec 2011, 9:26 PM
#6
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willie_bee

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Re: Weird garbage characters showing up after sending email

DrByte:

No, it's a result of Gzip compression confusing things in output.

Either turn off the GZip setting in your Admin->Configuration->GZip/Compression option, or turn it off in your hosting account.

That worked. Thanks.