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USPS module suddenly not giving quotes?

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23 Mar 2012, 10:48 PM
#1
spembleton avatar

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USPS module suddenly not giving quotes?

I am using v1.5. Everything was working well earlier this week. Now it does not return a USPS quote to my site. It returns UPS quotes fine. I turned on debug-screen and got:

View Source:

Server: production Weight = 0.6125 Pounds: 0 Ounces: 9.8 ZipOrigination: 53045 ZipDestination: 24503-2433 Tare Rates - Small/Medium: 0:0.3 Large: 10:0 RESPONSE FROM USPS:

There is nothing after that.

The only change I made recently was to install a new version of USPS.com Click n ship Autofill button.

Any Ideas?

23 Mar 2012, 10:51 PM
#2
ajeh avatar

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Re: USPS module suddenly not giving quotes?

Could you go to the Tools ... Developers Tool Kit ... and in the the bottom input box enter:
usps.php

and see what comes up?

Linda McGrath
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23 Mar 2012, 11:12 PM
#3
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Re: USPS module suddenly not giving quotes?

I am running v.1.5. USPS was working fine yesterday. Today I do not get any USPS rates. UPS is fine. I put it on debug-screen and got:

View Source:
Server: production Weight = 0.6125 Pounds: 0 Ounces: 9.8 ZipOrigination: 53045 ZipDestination: 53045 Tare Rates - Small/Medium: 0:0.3 Large: 10:0 RESPONSE FROM USPS:

at the top of the screen - nothing else

The only change I made recently was to update my usps.com click n ship autofill mod

Any ideas?

23 Mar 2012, 11:13 PM
#4
ajeh avatar

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Re: USPS module suddenly not giving quotes?

Could you please make sure you are running the current USPS January 22, 2012 version:
http://www.zen-cart.com/forum/showthread.php?t=191406

Linda McGrath
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23 Mar 2012, 11:14 PM
#5
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Re: USPS module suddenly not giving quotes?

I am. In fact I just removed and reinstalled it from your post.

23 Mar 2012, 11:15 PM
#6
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Re: USPS module suddenly not giving quotes?

I also removed it and reinstalled it after updating the files

23 Mar 2012, 11:21 PM
#7
ajeh avatar

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Re: USPS module suddenly not giving quotes?

Could you, for giggles and grins, go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
usps.php

and select Catalog ... then click SEARCH ...

what comes up?

Linda McGrath
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23 Mar 2012, 11:29 PM
#8
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Re: USPS module suddenly not giving quotes?

/home/content/82/2280882/html/includes/languages/english/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

/home/content/82/2280882/html/includes/modules/shipping/usps.php

Line #9 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

Match Lines found: 2

24 Mar 2012, 12:28 PM
#9
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Re: USPS module suddenly not giving quotes?

Everything is working fine this morning. I did not make any changes. Maybe USPS was having a problem.

Anyway, thanks for your help, as always.:clap:

24 Mar 2012, 12:31 PM
#10
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Re: USPS module suddenly not giving quotes?

Thanks for the update that things are working ... are you by any chance hosting with GoDaddy? They appear to have been having issues yesterday with at least one or more servers ...

Linda McGrath
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24 Mar 2012, 3:43 PM
#11
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Re: USPS module suddenly not giving quotes?

I am with GoDaddy. I saw the other thread that you were working last night. It sounds like this is related to that issue.

Everything is working now, but I will call GoDaddy to see what they are doing to prevent it from happening in the future.

24 Mar 2012, 4:19 PM
#12
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Re: USPS module suddenly not giving quotes?

Thanks for the update ... I was curious as there were two of you with similar issues ... :smile:

Linda McGrath
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26 Mar 2012, 6:31 PM
#13
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Re: USPS module suddenly not giving quotes?

I discovered I had a debug error.
ASCII text

[26-Mar-2012 11:35:01] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Invalid comparison function in /home/ezorb1/public_html/EZorb/secure/includes/modules/shipping/usps.php on line 314
[26-Mar-2012 11:35:01] PHP Warning: usort() [<a href='function.usort'>function.usort</a>]: Invalid comparison function in /home/ezorb1/public_html/EZorb/secure/includes/modules/shipping/usps.php on line 314

Should usort be changed to sort

26 Mar 2012, 10:26 PM
#14
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Re: USPS module suddenly not giving quotes?

I cannot repeat this issue ...

When you installed the January 22, 2012 USPS did you do the REMOVE, INSTALL and re-configure of the modules?

If you go to the Modules ... Shipping ... and click on USPS ... what do you see in the right hand panel?

What is your Ship to?

What is the Ship from?

What is the weight of the order?

Linda McGrath
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26 Mar 2012, 11:41 PM
#15
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Re: USPS module suddenly not giving quotes?

Ajeh:

I cannot repeat this issue ...

When you installed the January 22, 2012 USPS did you do the REMOVE, INSTALL and re-configure of the modules?

If you go to the Modules ... Shipping ... and click on USPS ... what do you see in the right hand panel?

What is your Ship to?

What is the Ship from?

What is the weight of the order?

When I first installed the mod while in developement mode of my site to 1.5.0 I did remove and re-install. Somehow it was changed back.
Sorry to waste your time I should have checked that before posting.

Thanks,

26 Mar 2012, 11:47 PM
#16
ajeh avatar

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Re: USPS module suddenly not giving quotes?

Thanks for the update that things are working now ... :smile:

Linda McGrath
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11 Feb 2014, 2:19 AM
#17
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Re: USPS module suddenly not giving quotes?

Ajeh:

Thanks for the update that things are working ... are you by any chance hosting with GoDaddy? They appear to have been having issues yesterday with at least one or more servers ...

Hi, Ajeh

I think i get problem with USPS,
It can not show any rates, no matter international or domestic,
I try the mothed you list above, it show below,
***/home/uniwar5/public_html/includes/languages/english/modules/shipping/usps.php

Line #10 : * @version $Id: usps.php 2014-01-26 ajeh Version K $

/home/uniwar5/public_html/includes/modules/shipping/usps.php

Line #12 : * @version $Id: usps.php 2014-01-26 ajeh Version K1 $ ***

I try to update version(now 1.3.9h) but not success,
I set up **package/shipping ** well,
zip zone from 11717, NY,United States,
I can not open the log file( a take so long time, but always waiting), system notify me need to clean the log, should i just reset it?
Could you tell me, where i can found package/shipping files, maybe need to change from code?

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11 Feb 2014, 3:17 PM
#18
ajeh avatar

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Re: USPS module suddenly not giving quotes?

Check if things are working now. USPS was having server issues yesterday that appear to be corrected now ...

The shipping logs should be found in your directory:
/cache

if you still need help getting this to work then test the shipping in the checkout_shipping then look in the /cache directory for the most recent shipping log and use something like WinZip to Zip the log(s) and post them so we can see what is going on ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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12 Feb 2014, 2:40 PM
#19
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Re: USPS module suddenly not giving quotes?

Ajeh:

Check if things are working now. USPS was having server issues yesterday that appear to be corrected now ...

The shipping logs should be found in your directory:
/cache

if you still need help getting this to work then test the shipping in the checkout_shipping then look in the /cache directory for the most recent shipping log and use something like WinZip to Zip the log(s) and post them so we can see what is going on ...

Ajeh, Thank you for reply,
"test shipping in the checkout_shipping" you mean change the code in includes/languages/english/checkout_shipping.html?

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12 Feb 2014, 2:59 PM
#20
ajeh avatar

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Re: USPS module suddenly not giving quotes?

No, I mean add something to the cart and go to your checkout and you will see you are on the page for checkout_shipping ...

Do you see shipping quotes today?

Linda McGrath
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