Image Handler 4 (for v1.5.x) Support Thread

mc12345678:

Have you tried in the catalog to upload your picture then go into IH4 to see the results? Or gone into the IH4 admin to reset/clear the bmz cache? (I forget what the specific action title is, but it is to clear the IH4 images and then they get recreated?) Or tried using the site to see if the images get updated and then check the IH4 results again?

Thank you for the reply.

I did both. I uploaded my image through the Catalog, not IH4, and prior to that I cleared bmz cache. then I went to check out what IH4 did with the image. The result was the same - all three images were/are 191K.

EHSI:

Thank you for the reply.

I did both. I uploaded my image through the Catalog, not IH4, and prior to that I cleared bmz cache. then I went to check out what IH4 did with the image. The result was the same - all three images were/are 191K.

Sorry for what may be a repeat question/answer, but is your site running ver 1.5.x (0 or 1)? Trying to go back to the basics, because this plugin routinely works straight out of the box. (Will work even better after the recent update(s) are applied, but that's a different matter.)

Thank you.

I am running ZC 1.5.1 and IH4 which I downloaded a week ago and which does not include recent update (if there were any during this week).

I was running ZC 1.5.1 a week ago when I installed IH4 and it was running properly.

EHSI:

Thank you.

I am running ZC 1.5.1 and IH4 which I downloaded a week ago and which does not include recent update (if there were any during this week).

I was running ZC 1.5.1 a week ago when I installed IH4 and it was running properly.

With that being said, it was working properly before, and then something changed to where it is not working properly? What else changed on your side? If it was working and then stopped, it's not something related to IH4 and you would need to post help in another thread if you can't resolve on your own.

DivaVocals:

This is a straightforward install, and if you review this support thread, you will see that the issues you are reporting are unique to your store.. So the BEST thing to do at this point is to rollback to a pre-IH4 install state and start over.. OR perhaps you might consider paying someone to help you get this installed and properly configured for you..

EHSI:

Thank you.

I am running ZC 1.5.1 and IH4 which I downloaded a week ago and which does not include recent update (if there were any during this week).

I was running ZC 1.5.1 a week ago when I installed IH4 and it was running properly.

mc12345678:

With that being said, it was working properly before, and then something changed to where it is not working properly? What else changed on your side? If it was working and then stopped, it's not something related to IH4 and you would need to post help in another thread if you can't resolve on your own.At this point I am gonna reiterate my previous suggestion.. IH4 is a straightforward install. The issues being reported by EHSI are not common issues and they are local to his site. There are are many variables that could be the cause, and far too many to keep lobbing guesses at.

Bottomline is that IMHO, it is time for EHSI to consider paying someone to look at his site and IH4 install to get him on solid ground.. I have no additional suggestions to offer.. It is clear IH4 is not working properly.. whether that is due to a bad install, something with his template, permissions, or other server issues... is impossible to tell from this vantage POV. IMHO, it is time for someone to look at the actual site from the back-end to get to the bottom of the issue..

So I went back to the a week old backup of the site and database and installed them on the server. I imported the database that existed week ago into the new database because the old database does not exist any longer, as I several times tried to install a fresh ZC with only IH4 added.

After the installation, I logged on to the IH4 and I saw three images (small, medium, and large) being there and all having different sizes. I thought, well the problem is solved.

But, when I tried to remove the image and upload it again to make sure that the IH4 functions properly, the IH4 uploaded all three images with the same size of 191K.

At the the time of this installation one week ago, I had only two products and each product had one image. As I mentioned above, I removed image for one product, while retaining the image for the other product. The product which has newly uploaded image has all three sizes equal to 191K. The product which has image uploaded one week ago has three images of different size, as it suppose to be.

EHSI:

But, when I tried to remove the image and upload it again to make sure that the IH4 functions properly, the IH4 uploaded all three images with the same size of 191K.

Looking at your site from the link a few posts up, it doesn't look like it is using IH. When you view the image that is displayed on the page, it is not a resized image in the bmz-cache folder, but just the base image in the images folder (default ZC behavior) with height and width changed in the <img> tag.

Can you confirm that you have gone to Configuration->Images in the admin and set "IH Resize Images" to "yes?"

weif:

Looking at your site from the link a few posts up, it doesn't look like it is using IH. When you view the image that is displayed on the page, it is not a resized image in the bmz-cache folder, but just the base image in the images folder (default ZC behavior) with height and width changed in the <img> tag.

Can you confirm that you have gone to Configuration->Images in the admin and set "IH Resize Images" to "yes?"

BTW, I have found that the absence of the bmz_cache folder as part of the path is not a pure indicator that IH is not activated. I have found that it is possible to have the original filename and path if the original image dimension(s) are smaller than the max dimensions identified in IH; however, even in that case because the dimensions for the other two file types are smaller than the saved file the three files do show as having different file sizes.

But as said, the "large" file name does not show bmz_cache as part of the filename.

DivaVocals:

At this point I am gonna reiterate my previous suggestion.. IH4 is a straightforward install. The issues being reported by EHSI are not common issues and they are local to his site. There are are many variables that could be the cause, and far too many to keep lobbing guesses at.

Bottomline is that IMHO, it is time for EHSI to consider paying someone to look at his site and IH4 install to get him on solid ground.. I have no additional suggestions to offer.. It is clear IH4 is not working properly.. whether that is due to a bad install, something with his template, permissions, or other server issues... is impossible to tell from this vantage POV. IMHO, it is time for someone to look at the actual site from the back-end to get to the bottom of the issue..

nodding head And now twice in almost as many days I've answered something that had a pretty clear description of a way forward to basically say the same thing. Woo hoo!!! :) Totally didn't see those earlier posts. Thought the mad dash posting had ended for a spell. :) ah well.

DivaVocals:

At this point I am gonna reiterate my previous suggestion.. IH4 is a straightforward install. The issues being reported by EHSI are not common issues and they are local to his site. There are are many variables that could be the cause, and far too many to keep lobbing guesses at.

Bottomline is that IMHO, it is time for EHSI to consider paying someone to look at his site and IH4 install to get him on solid ground.. I have no additional suggestions to offer.. It is clear IH4 is not working properly.. whether that is due to a bad install, something with his template, permissions, or other server issues... is impossible to tell from this vantage POV. IMHO, it is time for someone to look at the actual site from the back-end to get to the bottom of the issue..

You have exceeded your quota of private messages.

EHSI:

You have exceeded your quota of private messages.

You need to go to my site and send an e-mail via my contact form..

Applied all the suggested fixes to the code and all seems to work fine. What's next? Can somebody confirm that this does plug the outlined security holes?

mydanilo:

Applied all the suggested fixes to the code and all seems to work fine. What's next? Can somebody confirm that this does plug the outlined security holes?
Yes... that was the point..

I am running v1.5.1
I have I installed and running fine except one small thing which isn't exactly a hugh problem just more of a annoyance.

When you click on the product image and it brings the item up in the lightbox (Zen light box also installed) there are 2 images in the slide show but both are identical

gazag:

I am running v1.5.1
I have I installed and running fine except one small thing which isn't exactly a hugh problem just more of a annoyance.

When you click on the product image and it brings the item up in the lightbox (Zen light box also installed) there are 2 images in the slide show but both are identicala link to you site to SEE what you are referring to would help.. but this sounds like a LIGHTBOX issue and not an IH4 issue..

DivaVocals:

a link to you site to SEE what you are referring to would help.. but this sounds like a LIGHTBOX issue and not an IH4 issue..
Sorry www(dot)lime light store(dot)com remove spaces and (dot)s

gazag:

Sorry www(dot)lime light store(dot)com remove spaces and (dot)s

FYI, if you are worried about you site being indexed, the spaces aren't necessary.. Simply typing in www(dot)limelightstore(dot)com is plenty to prevent the site from being indexed.. (makes it easier for community members to copy your URL)

Anyway if you are referring to the main image being repeated, this is NOT an IH4 issue.. It's a lightbox issue, and you need to go to the Zen Lightbox thread where lucky for you I just posted the solution for the problem. You will need to wade through a BUNCH of other posts.. Ignore them.. just focus in on MY posts.. Go back about 3 or 4 pages and wade your way forward..

DivaVocals:

FYI, if you are worried about you site being indexed, the spaces aren't necessary.. Simply typing in www(dot)limelightstore(dot)com is plenty to prevent the site from being indexed.. (makes it easier for community members to copy your URL)

Anyway if you are referring to the main image being repeated, this is NOT an IH4 issue.. It's a lightbox issue, and you need to go to the Zen Lightbox thread where lucky for you I just posted the solution for the problem. You will need to wade through a BUNCH of other posts.. Ignore them.. just focus in on MY posts.. Go back about 3 or 4 pages and wade your way forward..

THANKS:smile: that was a quick and easy fix. One more quick question - i have v1.5.1 and version IH4.3.1 installed do the security fixes found in the following posts still apply? Because my files look a lot different to what is posted....
http://www.zen-cart.com/showthread.php?194740-Image-Handler-4-%28for-v1-5-x%29-Support-Thread&p=1215847#post1215847
http://www.zen-cart.com/showthread.php?194740-Image-Handler-4-%28for-v1-5-x%29-Support-Thread&p=1215889#post1215889
:lookaroun

gazag:

THANKS:smile: that was a quick and easy fix. One more quick question - i have v1.5.1 and version IH4.3.1 installed do the security fixes found in the following posts still apply? Because my files look a lot different to what is posted....
http://www.zen-cart.com/showthread.php?194740-Image-Handler-4-%28for-v1-5-x%29-Support-Thread&p=1215847#post1215847
http://www.zen-cart.com/showthread.php?194740-Image-Handler-4-%28for-v1-5-x%29-Support-Thread&p=1215889#post1215889
:lookaroun

Don't thank me.. Thank Daniel (neistudio) it was his fix that solves the issue..

Re: the IH4 fixes posted here.. Yes.. and I will be submitting an update with those changes included..

DivaVocals:

Don't thank me.. Thank Daniel (neistudio) it was his fix that solves the issue..

Re: the IH4 fixes posted here.. Yes.. and I will be submitting an update with those changes included..

Diva, unless you get this message removed by the admins, forgive me for cross posting on this one issue.

Recognizing that there was an update needed for IH (I'm guessing all active versions are impacted) and for at least Zen Lightbox as an image handler referenced by IH4 an update to Zen Lightbox has been submitted to the plug-in review process. The update addresses only the co-existence of IH and Zen Lightbox. So other issues described in either of these forums were not incorporated into that update. Some are specific to alternate plugins and other unique situations.

Anyways, wanted to to put it out there because IH4 instructions do refer to ZLB and in this case/situation they are tied at the hip.