Image Handler 4 (for v1.5.x) Support Thread

Well that's weird. I didn't do anything and now it's working.
Thank you everyone.
If it acts up again, I'll probably be back.

I hope you all have a great day and thanks again !!!!

Linda

I am using 1.5.5e version.

Today, I noticed that all the extra images are missing from my store. I am sure they WERE visible on the front end before, but now, I can only see them in the backend and they no longer display on the front end.

Here are some examples where extra images are added but not visible.
https://creationcassel.com/store/index.php?main_page=product_info&cPath=7_8&products_id=489
https://creationcassel.com/store/index.php?main_page=product_info&cPath=12&products_id=588

I Have not installed anything recently, or changed or updated anything. I am unsure where to look for an explanation and/or a solution.

Can you help?

CaroleAs:

I am using 1.5.5e version.

Today, I noticed that all the extra images are missing from my store. I am sure they WERE visible on the front end before, but now, I can only see them in the backend and they no longer display on the front end.

Here are some examples where extra images are added but not visible.
https://creationcassel.com/store/index.php?main_page=product_info&cPath=7_8&products_id=489
https://creationcassel.com/store/index.php?main_page=product_info&cPath=12&products_id=588

I Have not installed anything recently, or changed or updated anything. I am unsure where to look for an explanation and/or a solution.

Can you help?

It appears the product pages with additional images are failing to fully load - no footer. Hopefully there will be an error log in the /logs folder. Additionally, looking at the source code, I see the HTML ends where the additional images code begins. Perhaps a further clue as to where the issue lies.

simon1066:

It appears the product pages with additional images are failing to fully load - no footer. Hopefully there will be an error log in the /logs folder. Additionally, looking at the source code, I see the HTML ends where the additional images code begins. Perhaps a further clue as to where the issue lies.

I guess that is a start. I checked the logs and I have nothing from this year so I might have it disabled?
Could you tell me how to enable them and then what I am supposed to look for in the logs (if I get an error log)?

Thanks

CaroleAs:

I guess that is a start. I checked the logs and I have nothing from this year so I might have it disabled?
Could you tell me how to enable them and then what I am supposed to look for in the logs (if I get an error log)?

Thanks

Not sure that there's an easy way to enable/disable error logs/logging. Some suggestions if you're sure files aren't being generated in your logs folder:

https://docs.zen-cart.com/user/troubleshooting/missing_log_files/
https://www.zen-cart.com/showthread.php?219821-Error-logs-not-being-written

If you do have log files then this Doc may help, https://docs.zen-cart.com/user/troubleshooting/debug_logs/, post the content of the file if you need help.

Would suggest starting new threads for either of these issues as they probably don't relate to IH4.

Is this plugin being support or updated any longer? I want to upgrade my site to 1.5.7d and I've been using this plugin for quite a while. But I see it is 9 years since it's been updated. Thanks.

There's a newer version at https://www.zen-cart.com/downloads.php?do=file&id=2169 for 1.5.7+.

Thank you, I missed that in my search.

Dutch translation (in you're admin folder):

DirkS

DirkS:

Dutch translation (in you're admin folder):

DirkS
Thanks, I'll review and possibly incorporate into Image Handler's distribution. Note that the current support thread is here: https://www.zen-cart.com/showthread.php?222983

Sorry translation is for version 5 (wrong threat), but maybe also usable for version 4.

Will post it in the right one.

DirkS